How Employee Experience Shapes Brand Perception
Duct Tape Marketing
JUNE 7, 2023
We've moved from trying to make call centers a cost center to make it more of a revenue generation engine, right? And most marketers are responsible for net promoter score and customer satisfaction in many ways. We looked at net promoter scores, CSAT scores, attrition rates, right? Growth rates, churn rates.
Let's personalize your content