Measuring Market Penetration with Brand Tracking (+ Metrics & Examples)
ConversionXL
OCTOBER 14, 2021
In this article, we’ll share key brand tracking metrics and methods for how to measure and optimize your success. Key brand tracking metrics. NPS (Net Promoter Score) and CSAT (Customer Satisfaction Score) are both methods of quantifying customer sentiment and satisfaction. Have you built perceived value ? . NPS & CSAT.
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