ConversionXL

APRIL 3, 2018

Tara Robertson – How to 10x Growth by Optimizing Customer Marketing & Retention. Retention is the most important thing – if that’s poor, nothing else matters. Retention is the most important thing – if that’s poor, nothing else matters. Start with retention. Offline sale – typically.

Retention 106

Retention Artificial Inteligence Channel Email 106

Up and Running

OCTOBER 7, 2019

Net Promoter Score (NPS): measures customer loyalty and satisfaction, which is essential for customer retention and referral marketing. Open opportunities by stage: monitor the number of leads you have at each stage of the sales cycle and how you can best allocate resources to pursue them. Employee KPIs.

Founder 71

Founder Retention Metrics Technical Review 71

ConversionXL

APRIL 7, 2021

For example, Guestlogix sells to airlines, where there’s a finite # of customers & they are higher ACV ‘enterprise’ customers with higher retention. That’s a high level view, now let’s walk through an example scenario for each: Most B2B sales cycles are account-based and not end-user-based.

IP 98

IP Marketing Technical Review Software Review 98

ConversionXL

JUNE 2, 2022

Sales and marketing collaborate until a deal is closed and beyond to secure long-term customer retention. ABM must target the entire buying committee, not just one or two individuals who may never be involved in sales conversations. ABM takes you from fishing with nets to fishing with a spear. Get executive buy-in.

Customer 98

Customer Marketing Channel Acquisition 98

ConversionXL

MAY 8, 2019

Designed to collect email addresses, downloadable content is more common in B2B, which has longer sales cycles and a more complex buying process. Downloadable content still has a place in an ecommerce content marketing strategy, especially if you’re selling a high-ticket item that may lengthen the sales cycle.

eCommerce 131

eCommerce Marketing Audience Non-Compete 131

VC Cafe

JUNE 6, 2024

Net Revenue Retention (NRR) Definition: NRR measures the percentage of recurring revenue retained from existing customers over a given period, considering upgrades, downgrades, and churn. Monthly Recurring Revenue (MRR) Definition: MRR is the predictable revenue a company expects to receive monthly from subscription-based services.

B2B 97

B2B Burn Rate Generative AI Retention 97

ConversionXL

NOVEMBER 13, 2019

Client retention hinges on relationships—and the people who maintain them. Maybe that’s gotten me into trouble in some cases, where I’ve had to reinvent things that had already been figured out, but I think it netted out to be a benefit for our innovation.” The familiar name of an agency CEO is a proxy for trust.

SEO 110

SEO Hiring PPC Leadership 110