1997 Customer Development Startup 
Steve Blank
JUNE 15, 2009
As an early employee I worked all hours of the day, never hesitated to jump on a “ red-eye ” plane to see a customer at the drop of a hat, and did what was necessary to make the company a winner. I had thrown myself into a startup because work was an exciting technical challenge with a fixed set of end points and rewards.
Both Sides of the Table
NOVEMBER 4, 2012
I recently wrote about the 12 tips to building successful startup communities. I lived in London from 1997-2005 and for 6 of those years ran my startup based out of London. Everything I learned about startups I learned by making mistakes at my first one. 4:30 How did you come up with the idea of customer development?
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K9 Ventures
AUGUST 13, 2010
In fact, at the time (1996-1997) we offered both a downloadable product, that our customers could install on their own servers, and a “hosted-offering”, which came to be known as “On-Demand”, then the “ASP” (Application Service Provider) model, and today we call it “SaaS” (Software as a Service).
Steve Blank
APRIL 12, 2013
I just spent a few weeks in Japan and China on a book tour for the Japanese and Chinese versions of the Startup Owners Manual. The first wave of startups began when R&D centers and universities began to provide the technology and seed capital for new startups that were spin-outs or spin-offs. It went bankrupt in 1997.).
Steve Blank
JANUARY 28, 2020
I remember the first time I read the Innovator’s Dilemma in 1997. He explained that companies have a penchant for continually improving sustaining products by adding more features to solve existing customer problems, and while this maximized profit, it was a trap. Building better startups. I never got to say thank you.
Steve Blank
NOVEMBER 8, 2010
In 1997, RIM introduced the first packet-switched messaging device. In today’s language of Customer Development , RIM positioned the Blackberry as a segment of an existing market – pager users who needed two-way communication. RIM, the Blackberry and its network had more inventions per square inch than most startups.
Steve Blank
JANUARY 21, 2013
Jim has founded six companies, including Preview Travel, one of the first online travel agencies, which went public in 1997 and subsequently merged to create Travelocity.com as an independent company. Align and train mentors to embrace customer development. Today he is the co-founder and Chairman of Triporati, LaunchPad Central.
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