Apply Hospitality-Driven Thinking to Your New Venture
Startup Professionals Musings
NOVEMBER 5, 2018
Back in 1999, Amazon patented a feature and changed their own process and on-line commerce forever: One-click purchasing, versus re-entering name, address, and credit card information for every transaction. He got even by going viral, so easy to do these days, costing shareholders perhaps $180 million.
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