Times Square Strategy Session – Web Startups and Customer Development
Steve Blank
NOVEMBER 16, 2009
In it, I got asked a question I often hear: “What if we have a web-based business that doesn’t have revenue or paying customers? And without revenue how do we know if we achieved product/market fit to exit Customer Validation?” However the Customer Development Model and the Lean Startup work equally well for startups on the web.
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