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5 Keys to Ensuring Credibility, Trust, and Customers

Startup Professionals Musings

As a long-time business executive and adviser to entrepreneurs, I see a definitive shift away from customer trust in traditional business messages, and the executives who deliver them. I summarize the key elements of the transformation as follows: Customers are seeking control in a run-away world.

Customer 433
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5 Tips to Becoming a More Customer Centric Organization

Both Sides of the Table

As organizations we have become more open and I believe this is great for businesses and their customers. We spent time out in the marketplace talking with customers, looking at their solutions, comparing ourselves with our competition and then squirreling ourselves away in our offices designing our next set of features.

Customer 280
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For Many New Ventures, Location Is The Key To Success

Startup Professionals Musings

Exposure to customers, incumbents, and competitors all drive success. Being close to your customers, your vendors, or even your competitors can make all the difference. Since 2006, the number of startups founded and funded outside of California, Massachusetts, and New York, has grown by more than 65 percent.

Las Vegas 309
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Not Everyone Is The Right Customer

crowdSPRING Blog

I was most intrigued by a comment posted by Jason Fried of 37signals: For reference, here’s our original post on this very topic in June of 2006 when Basecamp was 2.5 So you do what you can to thread the needle and make as many of the right customers as happy as possible. Not everyone is the right customer. Do you agree?

Customer 117
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On Bubbles … And Why We’ll Be Just Fine

Both Sides of the Table

It’s like people arguing that there’s a beautiful beach house in 2006 that represents great long-term value due to scarcity of similar property. All of that might be true, but the 2006 price might still be over-valued. customers who paid for services often get burned. That doesn’t mean it’s not a bubble.

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Startup Location Is Still A Critical Success Factor

Startup Professionals Musings

Exposure to customers, incumbents, and competitors all drive success. Being close to your customers, your vendors, or even your competitors can make all the difference. From 2006 to 2011, the number of startups founded and funded outside of California, Massachusetts, and New York, according to Wessel, has grown by almost 65%.

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The Search For the Fountain of Youth – Innovation and Entrepreneurship in the Enterprise

Steve Blank

The company loses customers, then revenues and profits decline and it eventually gets acquired or goes out of business. valued by their existing customers – fairly well. Yet most research has shown that disruptive innovation, that is innovations that go after new markets, new customers, new technologies, etc.

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