ConversionXL

FEBRUARY 20, 2019

Knowledge retention is a process for identifying. Knowledge retention isn’t a corporate nicety. Successful knowledge retention programs answer three key questions: What knowledge may be lost? Why knowledge retention matters. Knowledge retention makes information transferrable. This post helps you answer each.

Retention 128

Retention Technical Review Social Network Wiki 128

Up and Running

SEPTEMBER 10, 2021

This typically involves a CRM system or tool that helps automate and aggregate various customer touchpoints. In its simplest form, a CRM will help you increase customer retention, which in turn increases profits. Editor’s note : This article was originally published in 2007 and updated for 2021.

Management 116

Management Customer Software Review Technical Review 116

Occam's Razor

AUGUST 22, 2011

Mobile Marketing and Analytics: Click-to-Call Mobile Ad Campaigns. Customer Personas, Customer Value, Customer Retention and Non-line Marketing. Aggregation of Marginal Gains: Recession Busting Analytics! The Awesome Power of Visualization 2 -> Death and Taxes 2007. 2007 Predictions: Web Analytics.

Analytics 125

Analytics Metrics SEM Web 125

ConversionXL

AUGUST 21, 2014

How to Improve Mobile App Retention Through Customization. To establish some new benchmarks for retention, they decided to look at the percentage of people who first used a given mobile app and then used it at least once more in the 30 days after their first use. Never stop testing and optimizing your onboarding process.

Retention 106

Retention Churn Rate Metrics Software Review 106

abovethecrowd.com

JUNE 2, 2021

If you download their mobile app, Krispy Kreme will give you a free doughnut , McDonald’s will give you a free large fries , and Baskin-Robbins will give you a free scoop of ice cream. Would that help retention and NPS (Net Promote Score)? Marketing 101: Customers love free stuff. Would they be loyal? Damn straight it would.

IPO 82

IPO Customer Matching Silicon Valley 82