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FBe's recommendation was (paraphrasing a 35 min talk): Don't invent new metrics, use online versions of Reach and GRPs to measure success. Because we don't understand the uniqueness, we fall back on profoundly sub-optimal old world metrics like Reach or Online GRP equivalents. Metrics are a problem.
No BS, no vanity metrics, no launches, no PR. Votizen’s David Binetti will show you a real pivot story, including the actual metrics that helped him realize it was time to change. SLLCONF 2011 is happening on May 23 in San Francisco. And those are just our keynotes! We also have an awesome lineup of case studies.
Facebook Now Earns 23% More Per Impression Than In Q1 2011 – [link]. Why Startups Shouldn’t Hire PR Firms – [link]. Why You Ought to Throw Away Your Vanity Metrics for These 5 Customer Metrics – [link]. Why You Ought to Throw Away Your Vanity Metrics for These 5 Customer Metrics – [link].
Wednesday, February 23, 2011. It would have been easy to explain the difference by changes in the 2010/2011 revenue growth projections but unfortunately that is not the case. ▼ 2011. (2). Impact of the recession on SaaS Sales&Marketing pr. SaaS business metrics: why are they different? What happened?
Benchmarking Hubspot’s S-1: How 7 Key SaaS Metrics Stack Up – crowdspring.co/1qlwWRG. Mega menu design trends in ecommerce: 2011 vs. 2014 | Econsultancy – crowdspring.co/1plL1t0. Rarely say yes to feature requests | Inside Intercom – crowdspring.co/1plBz95. You suck at technical interviews – crowdspring.co/1pEfybN.
Tighten up Your Metrics and Reporting. Evaluate your metrics tracking and see where you’re losing data. One of the things that gets the attention of buyers is effective PR. The more PR the better if you want to attract buyers. The more PR the better if you want to attract buyers. Their answers are below.
Why marketer misuse of metrics may be an addressable cultural issue – [link]. Today’s issue of crowdSPRING’s smallbiz newsletter (marketing, strategy, 2011 outlook) – [link]. Optimizing Conversion Rates with 5 Quantitative & Qualitative Tests (Part 2) – [link]. The Best Parent Fails – [link].
► 2011. (2). Impact of the recession on SaaS Sales&Marketing pr. SaaS business metrics: why are they different? sales and marketing. (10). Small and medium businesses. (2). software. (10). Venture Capital. (3). Blog Archive. ▼ 2012. (1). ▼ 01/15 - 01/22. (1). BlablaCar - Travel Revolution. ► 2010. (5).
Wednesday, August 03, 2011. ▼ 2011. (2). Impact of the recession on SaaS Sales&Marketing pr. SaaS business metrics: why are they different? Cracking The Code. Thoughts from a Venture Capitalist on Software, Software-as-a-Service (SaaS), Cloud Computing, Internet and more. In search of Europes next tech stars.
You could argue that it takes some time to restart the SaaS flywheel after a slow year, but an acceleration in 2010 should at least translate into a stronger 2011 guidance, which is not really the case (10/11 growth median is 18%, so barely above 2010). ► 2011. (2). Impact of the recession on SaaS Sales&Marketing pr.
► 2011. (2). Impact of the recession on SaaS Sales&Marketing pr. SaaS business metrics: why are they different? sales and marketing. (10). Small and medium businesses. (2). software. (10). Venture Capital. (3). Blog Archive. ► 2012. (1). ► 01/15 - 01/22. (1). BlablaCar - Travel Revolution. ▼ 2010. (5).
► 2011. (2). Impact of the recession on SaaS Sales&Marketing pr. SaaS business metrics: why are they different? sales and marketing. (10). Small and medium businesses. (2). software. (10). Venture Capital. (3). Blog Archive. ► 2012. (1). ► 01/15 - 01/22. (1). BlablaCar - Travel Revolution. ▼ 2010. (5).
► 2011. (2). Impact of the recession on SaaS Sales&Marketing pr. SaaS business metrics: why are they different? sales and marketing. (10). Small and medium businesses. (2). software. (10). Venture Capital. (3). Blog Archive. ► 2012. (1). ► 01/15 - 01/22. (1). BlablaCar - Travel Revolution. ► 2010. (5).
► 2011. (2). Impact of the recession on SaaS Sales&Marketing pr. SaaS business metrics: why are they different? sales and marketing. (10). Small and medium businesses. (2). software. (10). Venture Capital. (3). Blog Archive. ► 2012. (1). ► 01/15 - 01/22. (1). BlablaCar - Travel Revolution. ► 2010. (5).
In addition, Cardo got a lot of press for this initiative - so, overall great PR at minimal cost and this shows how web 2.0 ► 2011. (2). Impact of the recession on SaaS Sales&Marketing pr. SaaS business metrics: why are they different? technologies are starting to change the way companies market their products.
Pay attention to your metrics, because a company will build what the CEO measures. Survey Monkey acquired them in 2011. It’s better to build something a small number of users love, than a large number of users like. Very few companies become super-successful without users loving their product. Sam Altman, President, Y Combinator.
► 2011. (2). Impact of the recession on SaaS Sales&Marketing pr. SaaS business metrics: why are they different? sales and marketing. (10). Small and medium businesses. (2). software. (10). Venture Capital. (3). Blog Archive. ► 2012. (1). ► 01/15 - 01/22. (1). BlablaCar - Travel Revolution. ▼ 2010. (5).
Laura Blue of LaunchLink PR corroborates Gerhardt’s message : It is during these times that brands need to be especially considerate about what and how they are communicating to customers, partners and stakeholders. By 2011, we had 50 customers; today we have over 2,000.
► 2011. (2). Impact of the recession on SaaS Sales&Marketing pr. SaaS business metrics: why are they different? sales and marketing. (10). Small and medium businesses. (2). software. (10). Venture Capital. (3). Blog Archive. ► 2012. (1). ► 01/15 - 01/22. (1). BlablaCar - Travel Revolution. ► 2010. (5).
► 2011. (2). Impact of the recession on SaaS Sales&Marketing pr. SaaS business metrics: why are they different? sales and marketing. (10). Small and medium businesses. (2). software. (10). Venture Capital. (3). Blog Archive. ► 2012. (1). ► 01/15 - 01/22. (1). BlablaCar - Travel Revolution. ► 2010. (5).
► 2011. (2). Impact of the recession on SaaS Sales&Marketing pr. SaaS business metrics: why are they different? sales and marketing. (10). Small and medium businesses. (2). software. (10). Venture Capital. (3). Blog Archive. ► 2012. (1). ► 01/15 - 01/22. (1). BlablaCar - Travel Revolution. ▼ 2010. (5).
However, as the second graphs shows, some companies such as Constant Contact, Vocus or Salesforce do start to show a stabilization or an improvement in their productivity metrics. ► 2011. (2). Impact of the recession on SaaS Sales&Marketing pr. SaaS business metrics: why are they different? software. (10).
For SaaS companies, we found that MRR is the best metric on which to base sales commissions. ► 2011. (2). Impact of the recession on SaaS Sales&Marketing pr. SaaS business metrics: why are they different? sales and marketing. (10). Small and medium businesses. (2). software. (10). Venture Capital. (3).
► 2011. (2). Impact of the recession on SaaS Sales&Marketing pr. SaaS business metrics: why are they different? sales and marketing. (10). Small and medium businesses. (2). software. (10). Venture Capital. (3). Blog Archive. ► 2012. (1). ► 01/15 - 01/22. (1). BlablaCar - Travel Revolution. ► 2010. (5).
SaaS companies use different metrics to calculate renewals. ► 2011. (2). Impact of the recession on SaaS Sales&Marketing pr. SaaS business metrics: why are they different? Many SaaS providers focus exclusively on narrowly-defined lead generation tactics, and they under-fund efforts to build market visibility.
► 2011. (2). Impact of the recession on SaaS Sales&Marketing pr. SaaS business metrics: why are they different? sales and marketing. (10). Small and medium businesses. (2). software. (10). Venture Capital. (3). Blog Archive. ► 2012. (1). ► 01/15 - 01/22. (1). BlablaCar - Travel Revolution. ► 2010. (5).
► 2011. (2). Impact of the recession on SaaS Sales&Marketing pr. SaaS business metrics: why are they different? sales and marketing. (10). Small and medium businesses. (2). software. (10). Venture Capital. (3). Blog Archive. ► 2012. (1). ► 01/15 - 01/22. (1). BlablaCar - Travel Revolution. ► 2010. (5).
► 2011. (2). Impact of the recession on SaaS Sales&Marketing pr. SaaS business metrics: why are they different? sales and marketing. (10). Small and medium businesses. (2). software. (10). Venture Capital. (3). Blog Archive. ► 2012. (1). ► 01/15 - 01/22. (1). BlablaCar - Travel Revolution. ► 2010. (5).
► 2011. (2). Impact of the recession on SaaS Sales&Marketing pr. SaaS business metrics: why are they different? sales and marketing. (10). Small and medium businesses. (2). software. (10). Venture Capital. (3). Blog Archive. ► 2012. (1). ► 01/15 - 01/22. (1). BlablaCar - Travel Revolution. ► 2010. (5).
► 2011. (2). Impact of the recession on SaaS Sales&Marketing pr. SaaS business metrics: why are they different? sales and marketing. (10). Small and medium businesses. (2). software. (10). Venture Capital. (3). Blog Archive. ► 2012. (1). ► 01/15 - 01/22. (1). BlablaCar - Travel Revolution. ► 2010. (5).
► 2011. (2). Impact of the recession on SaaS Sales&Marketing pr. SaaS business metrics: why are they different? sales and marketing. (10). Small and medium businesses. (2). software. (10). Venture Capital. (3). Blog Archive. ► 2012. (1). ► 01/15 - 01/22. (1). BlablaCar - Travel Revolution. ► 2010. (5).
► 2011. (2). Impact of the recession on SaaS Sales&Marketing pr. SaaS business metrics: why are they different? sales and marketing. (10). Small and medium businesses. (2). software. (10). Venture Capital. (3). Blog Archive. ► 2012. (1). ► 01/15 - 01/22. (1). BlablaCar - Travel Revolution. ► 2010. (5).
► 2011. (2). Impact of the recession on SaaS Sales&Marketing pr. SaaS business metrics: why are they different? sales and marketing. (10). Small and medium businesses. (2). software. (10). Venture Capital. (3). Blog Archive. ► 2012. (1). ► 01/15 - 01/22. (1). BlablaCar - Travel Revolution. ► 2010. (5).
► 2011. (2). Impact of the recession on SaaS Sales&Marketing pr. SaaS business metrics: why are they different? sales and marketing. (10). Small and medium businesses. (2). software. (10). Venture Capital. (3). Blog Archive. ► 2012. (1). ► 01/15 - 01/22. (1). BlablaCar - Travel Revolution. ► 2010. (5).
► 2011. (2). Impact of the recession on SaaS Sales&Marketing pr. SaaS business metrics: why are they different? sales and marketing. (10). Small and medium businesses. (2). software. (10). Venture Capital. (3). Blog Archive. ► 2012. (1). ► 01/15 - 01/22. (1). BlablaCar - Travel Revolution. ► 2010. (5).
It is time to fix your key SaaS metrics: P&L: MRR = MRE: you control your destiny when your monthly revenue equals your monthly expenses Sales & Marketing: Your cost of capital doubled, so if a CAC ratio > 0.5 ► 2011. (2). Impact of the recession on SaaS Sales&Marketing pr. sales and marketing. (10).
► 2011. (2). Impact of the recession on SaaS Sales&Marketing pr. SaaS business metrics: why are they different? sales and marketing. (10). Small and medium businesses. (2). software. (10). Venture Capital. (3). Blog Archive. ► 2012. (1). ► 01/15 - 01/22. (1). BlablaCar - Travel Revolution. ► 2010. (5).
► 2011. (2). Impact of the recession on SaaS Sales&Marketing pr. SaaS business metrics: why are they different? sales and marketing. (10). Small and medium businesses. (2). software. (10). Venture Capital. (3). Blog Archive. ► 2012. (1). ► 01/15 - 01/22. (1). BlablaCar - Travel Revolution. ► 2010. (5).
► 2011. (2). Impact of the recession on SaaS Sales&Marketing pr. SaaS business metrics: why are they different? sales and marketing. (10). Small and medium businesses. (2). software. (10). Venture Capital. (3). Blog Archive. ► 2012. (1). ► 01/15 - 01/22. (1). BlablaCar - Travel Revolution. ► 2010. (5).
As the questions came in, I realized that my 2010 list was great for what I had learned as of 2 years ago, but it also was in desperate need of an update to include what I’ve learned more recently, especially as we’ve pivoted from fabulis to Fab in 2011 and then scaled Fab to more than 7.5 So, here goes. Wear funny socks or colorful shoes.
Effectively measuring and understanding your CAC and CLTV metrics are key to future success. Bessemer SaaS Law #1: Your key monthly business metrics are: CMRR (Committed Monthly Recurring Revenue), Churn, and Cash flow - “Bookings” is for suckers. Brian, Paglo www.paglo.com. Great list! Great list! Philippe Botteri.
► 2011. (2). Impact of the recession on SaaS Sales&Marketing pr. SaaS business metrics: why are they different? on a scale of 1-4). sales and marketing. (10). Small and medium businesses. (2). software. (10). Venture Capital. (3). Blog Archive. ► 2012. (1). ► 01/15 - 01/22. (1). ► 07/31 - 08/07. (1).
► 2011. (2). Impact of the recession on SaaS Sales&Marketing pr. SaaS business metrics: why are they different? sales and marketing. (10). Small and medium businesses. (2). software. (10). Venture Capital. (3). Blog Archive. ► 2012. (1). ► 01/15 - 01/22. (1). BlablaCar - Travel Revolution. ► 2010. (5).
► 2011. (2). Impact of the recession on SaaS Sales&Marketing pr. SaaS business metrics: why are they different? sales and marketing. (10). Small and medium businesses. (2). software. (10). Venture Capital. (3). Blog Archive. ► 2012. (1). ► 01/15 - 01/22. (1). BlablaCar - Travel Revolution. ► 2010. (5).
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