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“A-Commerce” To Rise In 2013, Says Schedulicity

YoungUpstarts

And in 2013, technology will increasingly enable this valuable economic sector to focus on establishing and nurturing client relationships, while automating and streamlining essential business functions, says Jerry Nettuno, founder and CEO of online appointment scheduling service Schedulicity.

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Will Your Startup Get Venture Capital or IPO in 2013?

Startup Professionals Musings

Yet 2013 is still projected by The Fiscal Times as a difficult IPO opportunity for startups, due to choppy markets, continuing fiscal uncertainty, and the Facebook fiasco. Use friends, family, and angels, if possible, to get a product, revenue, and customers first before the VC connection.

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8 Keys to Award Winning Startup Customer Service

Startup Professionals Musings

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience continues to decline. You have to start with hiring only people who are willing and able to make serious customer service happen.

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8 Tips For Getting Your Startup Right The First Time

Startup Professionals Musings

The rate of new entrepreneurs increased between 2013 and 2019, from 280 out of 100,000 to 310 out of 100,000 of the adult population. Building a minimum viable product, with customer validation. Early customer feedback will position your solution, and help you make pivots before critical time and money are lost.

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10,000 Startups – Startup Weekend Next

Steve Blank

The class teaches founders how to dramatically reduce their failure rate through the combination of business model design, customer development and agile development using the Startup Owners Manual. More importantly, it makes no demands of you to stand and deliver your weekly customer development progress in front of your peers.

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5 Ways To Make Sure Your Online Store Is Holiday-Ready In 2014

YoungUpstarts

The “Shopping Days Til Christmas” countdown is in single digits, and the busiest shopping season of 2013 will soon be a memory. If you own a retail store, now is the time to evaluate the 2013 holiday season and start thinking about how you can prepare your business in the months ahead for an even more successful holiday 2014.

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Putting an End to the Dark Ages of Local Businesses

Both Sides of the Table

We spent a year (2012-2013) building a merchant acquisition machine and all of the systems to support bookings, calendar integrations, location services, etc. We then spent much of 2013 proving out the merchant model in one city – Los Angeles. ” Ah, but that’s exactly the point. With smart phones everybody does.