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One question that keeps coming up when speaking with early stage entrepreneurs when it comes to funding, is what metrics the company needs to hit to raise seed/series A/B etc: What’s a good conversion rate? Is my churnrate below the category average? What should our MRR growth be? Source: The SaaS Napkin.
It means that user retention becomes even more important. If users are not onboarded properly, the chances of retention are minimal. In fact, mobile app revenue for 2016 is estimated at $58 billion. A trial-to-paid conversion rate or mobile user-to-customer conversion rate type metric is a good start. Tweet It!].
Reducing churnrate. Stephen Pavlovich, CEO of Conversion.com , gave a great talk on SaaS conversion optimization at ConversionXL Live 2016. However it comes with its own set of challenges, like retention and churn. LTV = ARPA * % Gross Margin / % MRR ChurnRate. Creating promoters and referrals.
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