Remove 2018 Remove Forecast Remove Retention Remove Revenue
article thumbnail

Propensity Modeling: Using Data (and Expertise) to Predict Behavior

ConversionXL

And how does that compare to H1 2018? There might be several scenarios where real experiments are not possible: sometimes management may be unwilling to risk short-term revenue losses by assigning sales to random customers. lead-to-customer conversion rate, retention, etc.). How did we do last quarter? What happened H1 2019?

Analytics 118
article thumbnail

SaaS CRO: What You’re Not Testing (But Should)

ConversionXL

What about stages three through seven, which can generally be grouped under the “ retention ” umbrella? We know how important and valuable retention is. We’re all familiar with the classic retention stats: Acquiring new customers is 5–25 times more expensive than retaining existing customers. Speed to first value experience.

Retention 101
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

SaaS CRO: What You’re Not Testing (But Should)

ConversionXL

What about stages three through seven, which can generally be grouped under the “ retention ” umbrella? We know how important and valuable retention is. We’re all familiar with the classic retention stats: Acquiring new customers is 5–25 times more expensive than retaining existing customers. upgrading plans) or not (e.g.,

article thumbnail

Predictive Analytics in 2018: What’s Possible, Who’s Doing It, and How

ConversionXL

But, in 2018, incremental gains no longer cost $1 million either: You have more data; Storage is cheap; and. the number of purchases or revenue that will occur in the future. The resulting visualization shows the tool’s prediction performance and correlations between datasets and retention. customer churn. The results?

Analytics 131