Remove Advertising Remove B2B Remove Business Model Remove Retention
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Acquire New Users by Adding Growth Hacking to your Marketing Strategy

ConversionXL

SEO, email marketing, Facebook advertising). Two-thirds of an organization’s business comes from existing customers, so pay attention to them. Use this information to optimize for retention with: Transactional messaging. Introduce retention hooks that give users a reason to send notifications to other users. Gamification.

Retention 113
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The unprofitable SaaS business model trap

A Smart Bear: Startups and Marketing for Geeks

So no, this upside-down business model isn’t what a SaaS business should construct. Even with a great retention rate (e.g. time to earn back the revenue to cover all your customer acquisition expenses) 75% annual retention. Few B2B companies can truly claim “viral growth” characteristics.

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Are You Putting Your Rock Star Customers To Work?

YoungUpstarts

Consider the superb results companies are getting from this new way of thinking about customers: - Customer salespeople achieved, in effect, 80 percent close rates for Salesforce.com , which was key in growing their business in the face of much bigger, better-funded competitors. - Wrong message, wrong audience. Rock Star advocates can help.).

Customer 154
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10 Things that 3 Customer-Centric Brands Get Right

ConversionXL

They applied a community-powered business model to the mobile sector, similar to that of Wikipedia, hence the name “giffgaff,” which means “mutual giving.”. This contractless model means giffgaff has to work “bloody hard” on retention, according to Sophie Wheater , giffgaff’s current CMO. Image source ).

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How to Leverage eCommerce Fulfillment as a Customer Service Tool

Up and Running

But what is eCommerce fulfillment and how can it help in customer service and retention? eCommerce Fulfillment involves the delivery aspect of your business. Why is eCommerce fulfillment an important tool for customer retention? Each option has a range of benefits and drawbacks that can help with customer retention.

eCommerce 110
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a16z Podcast: Growth in Turbulent Times

Ben's Blog

Finally, we’ll zoom out and assess the big picture: how various categories of company may be impacted long-term, how this crisis compares to 2008 (and what that means for early-stage founders), and the industries and business models that are now prime for growth. Brian : There’s a couple things about this, though.

Founder 36
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The Very Best Digital Metrics For 15 Different Companies!

Occam's Razor

B2B / Enterprise Sales: Salesforce. I absolutely hate how not data driven most B2B selling is. There are multiple points of value from the Trailheads program (lower support costs, higher retention, faster time to value for clients etc.) For a B2B company there are so many things we can measure. There you are.

Metrics 143