Can You Really Overhaul A Nation’s Customer Service Culture?
YoungUpstarts
OCTOBER 11, 2012
In a harsh global economy, great service is the price of admission. And if you’re a leader at global enterprise, no doubt you’ve gained more than a few gray hairs worrying about it. Before the global recession, Mauritius was a popular vacation destination for Europeans. Singapore Airlines had to compete globally from day one.
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