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Building Great Founding Teams

Steve Blank

(However, in some industries such as life sciences, founders may be tenured professors who are not going to give up their faculty positions, so they often become the head of a startup’s scientific advisory board, but aren’t part of the founding team.). Filed under: Customer Development , Family/Career/Culture.

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Vision versus Hallucination – Founders and Pivots

Steve Blank

It was great to watch him embrace the spirit and practice of customer development. He was constantly in front of customers, listening, selling, installing and learning. It seemed like once a week Yuri would come back from a customer meeting brimming with new insights. Filed under: Customer Development.

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Elephants Can Dance – Reinventing HP « Steve Blank

Steve Blank

Army Signal Corps advisory board, and the Army was going to acquire their first computer for research. The original Hewlett Packard which made test and measurement products was spun-out and renamed Agilent. Agilent is a $5.8 Technology changes, culture changes, customer needs change, more agile competitors emerge, etc.

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6 Questions To Ask Before Launching a New Feature

usersknow.blogspot.com

I have contacted my customer service/community management team and prepped them with information about the new feature and asked them to get back to me if we start to see any significant new support requests. Can I Change this Feature Based on the Feedback I Get? ▼ April (5) 7 Ways Design Can Speed Up Your Product Developmen.

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A real Customer Advisory Board

Startup Lessons Learned

Lessons Learned by Eric Ries Monday, October 26, 2009 A real Customer Advisory Board A reader recently asked on a previous post about the technique of having customers periodically produce a “state of the company&# progress report. Many companies seek to involve customers directly in the creation of their products.

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[Excerpt] Earlyvangelists: The Most Important Customers of All

ReadWriteStart

Moreover, they can be potential advisory board candidates. The idea that a startup builds its product for a small group of initial customers rather than devising a generic mainstream spec is radical. The risk here is lost time and no product for customers to provide feedback against.

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Making Friends With Millennials: Evolving The Customer Service Story

YoungUpstarts

With the right customer service app, you can consolidate all your customer conversations and interactions—across website, phone, email and social media channels—into one centralised place enabling fast, efficient and agile responses.

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