Remove Aggregator Remove Lean Remove Retention
article thumbnail

Business ecology and the four customer currencies

Startup Lessons Learned

In an ecosystem, each participant acts according to its own imperatives, but these selfish actions have an aggregate effect. What these products all have in common is the question their minimum viable product is attempting to answer: does this product have high natural retention built-in? Take the minimum viable product , for starters.

Customer 156
article thumbnail

Lessons Learned: Validated learning about customers

Startup Lessons Learned

First of all, it means that most aggregate measures of success, like total revenue, are not very useful. Products can find sources of validation with impressive stats along a number of dimensions, such as high engagement, viral coefficient, or long-term retention. The Lean Startup Intensive is tomorrow at Web 2.0. Expo SF (May.

Customer 167
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Marching through quicksand

Startup Lessons Learned

Just like in the world of startups, we can start to use micro-scale pilot programs, executed in lean fashion, to gather real facts for making ROI decisions about new project investment. If they don’t, there are a new breed of lean startups who understand this deep in the bones ready to take their place. 12comments: Dougvs said.

article thumbnail

What is CRM? Customer Relationship Management Explained

Up and Running

This typically involves a CRM system or tool that helps automate and aggregate various customer touchpoints. In its simplest form, a CRM will help you increase customer retention, which in turn increases profits. It helps remove some of the busy work so that you and your team can focus on relationships. Organization and operations.

article thumbnail

Health Tech Entrepreneur Builds a Business Focusing on Improving The Lives of Tens of Thousands

Hearpreneur

The daily program encourages a balanced eating plan of fruit, vegetables, lean protein, and complex carbohydrates while monitoring portion sizes. Physical activity recommendations gradually guide our members from simple walking, on to vigorous strength and cardiovascular training that helps replace excess fat with lean muscle.

article thumbnail

Lean Business: Save Money, Save the Environment

crowdSPRING Blog

can often save a company hundreds or thousands of dollars every year and, in aggregate, can have a meaningful impact on the collective energy footprint of the small business community. Working from home can not only lead to productivity gains and improve employee retention rates , but it can also be a significant way to save energy.

Lean 80
article thumbnail

Where NPS Falls Short (and How to Put It to Work)

ConversionXL

See, when people lean on NPS like it’s a magic number, it doesn’t do much good. But that’s just aggregate information, not totally useful because it’s not your specific industry. Net Promoter Score has been shown to correlate with customer loyalty, retention and growth – but not always. Combine it With User Research.

.Net 48