Startup Lessons Learned

AUGUST 24, 2009

Lessons Learned by Eric Ries Monday, August 24, 2009 Marching through quicksand I have been spending a lot of time lately talking to people in various media companies: editors and agents, executives, journalists, producers and directors. For established media empires, this is a scary fact.

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San Francisco Lean Technical Review Distribution 113

Venture Chronicles

DECEMBER 6, 2010

Social Media Monitoring evolved out of the explosion of non-traditional media channels developed in the last decade combined with the increased velocity of information flow as a consequence of viral information sharing. In its most pure form social media monitoring is both listening and responding to social channels.

Social Media 60

Social Media Media Viral Channel 60

ConversionXL

DECEMBER 7, 2016

Moreover, they can have considerable positive effects on the user experience as well, which translates into metrics that are harder to measure, but are nonetheless of paramount importance to online businesses, such as customer satisfaction and retention. What is a recommendation engine, exactly?

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Conversion Product Technical Review Widget 48

Up and Running

NOVEMBER 12, 2014

The proposed equity crowdfunding rules allow your business to fundraise up to $1 million per 12 month period in its aggregate equity crowdfunding campaigns. Most of your network’s retention and growth presumably will come through your interactions and networking on social media platforms, such as Facebook, Google Hangout, and Twitter.

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Equity SEC Technical Review Security 125

Up and Running

SEPTEMBER 10, 2021

This typically involves a CRM system or tool that helps automate and aggregate various customer touchpoints. In its simplest form, a CRM will help you increase customer retention, which in turn increases profits. It helps remove some of the busy work so that you and your team can focus on relationships. Organization and operations.

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Management Customer Software Review Technical Review 116

Women Entrepreneurs Can

AUGUST 30, 2020

Improving Employee Engagement and Retention. When it comes to improving employee engagement and retention, AI offers great potential. Some artificial intelligence systems can determine what’s driving customer behavior by aggregating and analyzing all the various touch-points a customer has with a brand.

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Artificial Inteligence Technical Review Retention Aggregator 59

ConversionXL

AUGUST 21, 2014

How to Improve Mobile App Retention Through Customization. To establish some new benchmarks for retention, they decided to look at the percentage of people who first used a given mobile app and then used it at least once more in the 30 days after their first use. Never stop testing and optimizing your onboarding process. The Execution.

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Retention Churn Rate Metrics Software Review 106

ConversionXL

JULY 21, 2022

How did Outreach grow in just a few years to 50,000 monthly active users , $10 million in new bookings, and net revenue retention (NRR) of more than 140%? Marketing will need to focus on lead generation (new MQLs), and customer success will need to drive retention and feature adoption. Manny Medina, Outreach CEO [via Latka].

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Both Sides of the Table

JANUARY 17, 2011

The key is channeling what you learn when you drive onto paper for retention purposes so you have to write it down soon afterward. I started to build this into a media & entertainment value chain that broke down the components of the industry into discrete parts. How does social media on Facebook & Twitter change things?

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Technical Review Framework Audience Media 356

Occam's Razor

AUGUST 22, 2011

Podcast: Measuring Rich Media (Ajax, Flash / Flex, RSS & Blogs). Customer Personas, Customer Value, Customer Retention and Non-line Marketing. Aggregation of Marginal Gains: Recession Busting Analytics! " Best Social Media Metrics: Conversation, Amplification, Applause, Economic Value. How do I choose well?

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Analytics Metrics SEM Web 125

Occam's Razor

MAY 2, 2017

Remember: All data in aggregate is crap, segment or suck. There are multiple points of value from the Trailheads program (lower support costs, higher retention, faster time to value for clients etc.) You’ll see my pet peeves about what media entities don’t measure in this cluster of recommendations…. A quick best practice.

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Metrics Acquisition eCommerce Analytics 143

ConversionXL

SEPTEMBER 2, 2019

77% of users believe social login is a good registration solution… …and should be offered by any website, according to the aggregated research published by WebHostingBuzz. For more social media marketing don’ts, check out the biggest social media fails from 2018. Pratik Dholakiya, founder of The 20 Media.

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Social Network Viral Social Media B2C 73

ConversionXL

JUNE 24, 2014

77% of Users Believe Social Login Is A Good Registration Solution… … and should be offered by any website, according to the same aggregated research published by WebHostingBuzz. For more social media marketing don’ts, check out Mashable’s 11 Biggest Social Media Disasters of 2012. Let’s put the focus back on niches.

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Social Network Viral Social Media B2C 130

Occam's Razor

JULY 18, 2011

With all the sexiness oozing out of social media it might seem insane to write about email. I dare say even more than Search (and without a shred of doubt, more than Social Media). It’s been relegated to the “OMG that cesspool of spam that no one cares about because everyone is using Google Wave and Facebook!”. How much do you stink?

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Metrics Campaign Email Marketing 138

www.kalzumeus.com

AUGUST 13, 2012

Content which bears social proof (including e.g. visual elements suggesting endorsement by news media, tastemakers, or one’s peer group) will, in A/B tests, often ROFLstomp absolutely equivalent content lacking social proof. Why Your View that Email Is a Bad Marketing Tool Is Wrong | Social Gratitude - Social Media Management -.

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Email Software Review Software Campaign 54

Startup Lessons Learned

DECEMBER 14, 2009

In an ecosystem, each participant acts according to its own imperatives, but these selfish actions have an aggregate effect. Now consider a traditional media business. The value of the attention that the media company collects determines how profitable it is. A successful startup strives for this latter case. Sorry about that.)

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Customer San Francisco Viral Lean 156

Duct Tape Marketing

DECEMBER 23, 2019

A lot of times, small businesses will hire a marketing person who knows how to manage social media, but isn’t given any broader direction when it comes to marketing strategy. Customer experience and retention is the golden opportunity for every single business. And that’s because there often isn’t a bigger strategy.).

Small Business 69

Small Business Marketing Audio Kansas City 69

Occam's Razor

APRIL 21, 2014

Like so… I can now see the value of my social media campaigns clearly, and segment them by Twitter, LinkedIn, Google+ and then lastly Facebook (Oh, I love you Twitter, I love you so much!). Typically this will apply to Paid Search, Affiliates, Email Marketing, Social Media, and Display campaigns. Fruition Internet Marketing.

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Analytics Marketing Campaign Metrics 132

Both Sides of the Table

MARCH 27, 2011

We all read them to get a sense of what is going on in the world, peeling back layers of the old world in which media was too scripted. They created a reason for their customers to aggregate on their site on a regular basis. Much of my traffic is through referring websites and/or social media. Social media is ephemeral.

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Startup eCommerce Audience Community 373

ConversionXL

OCTOBER 4, 2018

RapidMiner has rolled out a SaaS beta that, with a bit of manual adjustment, translates an Excel sheet full of, say, employment data to a prediction of employee retention: A dataset in Excel—a starting point in which most marketers are already comfortable. RapidMiner parses the Excel file prior to crunching the numbers.

Analytics 131

Analytics Algorithm Artificial Inteligence Campaign 131

Lightspeed Venture Partners

DECEMBER 3, 2010

Brand advertising starts to move online, boosting premium display, video and social media. Many brand advertisers are spending their experimental budgets widely in social media as they attempt to figure out how to promote themselves through Facebook, Twitter, Foursquare and other platforms.

Internet 114

Internet eCommerce Advertising Flash 114

abovethecrowd.com

JUNE 2, 2021

Would that help retention and NPS (Net Promote Score)? They have an obvious trade-off between a big “pop” (great media coverage and morale boost) versus more cash proceeds. Also, take a look at this critically important data point , also aggregated by Professor Jay Ritter. Would they be loyal? Damn straight it would.

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IPO Customer Matching Silicon Valley 82

www.vccafe.com

MARCH 11, 2013

Media Temple. Social Media Tracking/Marketing. analytics for social media and online. customer retention, churn reduction, lifetime value. social media and email marketing. aggregation. Email Integration. Domains.Co. Text Editor. Macromates. Sublime Text. Name.com *. Bluehost *. StartLogic *. Windows Azure.

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Software Review Technical Review Startup 53