ConversionXL

AUGUST 21, 2014

How to Improve Mobile App Retention Through Customization. To establish some new benchmarks for retention, they decided to look at the percentage of people who first used a given mobile app and then used it at least once more in the 30 days after their first use. Never stop testing and optimizing your onboarding process. The Execution.

Retention 106

Retention Churn Rate Metrics Software Review 106

Both Sides of the Table

JANUARY 17, 2011

The key is channeling what you learn when you drive onto paper for retention purposes so you have to write it down soon afterward. Free form, then aggregation, then organization, then structure, then words, then metaphors, then narrative, then publish. I use tools to invoke my creative self. It becomes predictable and repeatable.

Technical Review 356

Technical Review Framework Audience Media 356

Occam's Razor

JULY 18, 2011

Finally let’s not forget a very, very important signal of our email marketing effectiveness: Subscriber retention rate = # subscribers – bounce backs – unsubscribes / # subscribers. This should drive aggressive experimentation of email content / offers / targeting / every facet by your team. How much do you stink?

Metrics 138

Metrics Campaign Email Marketing 138

YoungUpstarts

AUGUST 3, 2018

You can the right candidates from places like job aggregators a place where recruiters post jobs and professional networks like LinkedIn. It helps in engaging your new employees and aid retention with fully customized welcome programs. Help in finding the right candidate for the job. Applicant Tracking System (ATS).

Management 100

Management Software Review Software Hiring 100

ConversionXL

JULY 21, 2022

How did Outreach grow in just a few years to 50,000 monthly active users , $10 million in new bookings, and net revenue retention (NRR) of more than 140%? Marketing will need to focus on lead generation (new MQLs), and customer success will need to drive retention and feature adoption. Manny Medina, Outreach CEO [via Latka].

Metrics 120

Metrics Acquisition Revenue .Net 120

Up and Running

SEPTEMBER 10, 2021

This typically involves a CRM system or tool that helps automate and aggregate various customer touchpoints. In its simplest form, a CRM will help you increase customer retention, which in turn increases profits. It helps remove some of the busy work so that you and your team can focus on relationships. Organization and operations.

Management 116

Management Customer Software Review Technical Review 116

ConversionXL

NOVEMBER 23, 2022

Product should be your main channel for customer acquisition, retention and expansion. If you target demand capture, you need to use intent channels that include paint point SEO, PPC, review websites, affiliates and aggregators, or intent data.

B2B 94

B2B Marketing Curation PPC 94

VC Adventure

MARCH 4, 2021

Net Dollar Retention (NDR) and Net Revenue Retention (NRR) are both important measurements in any business but many companies conflate the two or (more frequently) only report on one. Their effect on a business and can be hidden in aggregate data and a sense of their impact is lost.

.Net 101

.Net Retention Revenue Aggregator 101

Startup Lessons Learned

DECEMBER 14, 2009

In an ecosystem, each participant acts according to its own imperatives, but these selfish actions have an aggregate effect. What these products all have in common is the question their minimum viable product is attempting to answer: does this product have high natural retention built-in? Take the minimum viable product , for starters.

Customer 156

Customer San Francisco Viral Lean 156

abovethecrowd.com

OCTOBER 1, 2013

Unfortunately, conversion improvements typically are the aggregate gain of 100 tiny improvements, not one silver bullet. More specifically, clients aggregate all of their customer data points under one roof to provide truly personalized experiences across all platforms and devices (specifically including mobile).

Metrics 93

Metrics Conversion Internet Acquisition 93

Startup Professionals Musings

DECEMBER 8, 2013

Curation is humanly aggregating, filtering, and re-posting the best-of-the-best content on the web, relative to your product or service area. These are regular updates, usually monthly, via website and email that help with customer retention, and remind your customers that you are the expert in your industry. Widgets and badges.

Widget 286

Widget Marketing Curation Audio 286

Women Entrepreneurs Can

AUGUST 30, 2020

Improving Employee Engagement and Retention. When it comes to improving employee engagement and retention, AI offers great potential. Some artificial intelligence systems can determine what’s driving customer behavior by aggregating and analyzing all the various touch-points a customer has with a brand.

Artificial Inteligence 59

Artificial Inteligence Technical Review Retention Aggregator 59

Startup Professionals Musings

AUGUST 15, 2011

Curation is humanly aggregating, filtering, and re-posting the best-of-the-best content on the web, relative to your product or service area. These are regular updates, usually monthly, via website and email that help with customer retention, and again remind your customers that you are the expert in your industry. Widgets and badges.

Widget 256

Widget Marketing Curation Audio 256

ConversionXL

NOVEMBER 15, 2018

And while the value of testing may be apparent to those involved in it, individual test results do not aggregate into ROI calculations made in the C-Suite. For many, holdouts are a gold standard for testing because they measure the value not just of a test but of a testing program. Egan detailed such an instance on Medium.

Artificial Inteligence 101

Artificial Inteligence Algorithm Audience Campaign 101

Startup Lessons Learned

APRIL 14, 2009

First of all, it means that most aggregate measures of success, like total revenue, are not very useful. Products can find sources of validation with impressive stats along a number of dimensions, such as high engagement, viral coefficient, or long-term retention. This unit of progress is remarkable in several ways.

Customer 167

Customer San Francisco Lean Hockey Stick 167

Startup Professionals Musings

OCTOBER 27, 2012

Curation is humanly aggregating, filtering, and re-posting the best-of-the-best content on the web, relative to your product or service area. These are regular updates, usually monthly, via website and email that help with customer retention, and remind your customers that you are the expert in your industry. Widgets and badges.

Widget 233

Widget Entrepreneur Marketing Curation 233

ConversionXL

AUGUST 19, 2016

These behaviors can be useful in investigating how different behaviors impact retention and churn, funnel conversion rates, and revenue. It’s all about teasing out behaviors that correlate with higher conversions, retention, or whatever metric you’re optimizing. Aggregate Audience Data. Image Source.

Mobile 48

Mobile Technical Review Software Review Metrics 48

Occam's Razor

MAY 2, 2017

Remember: All data in aggregate is crap, segment or suck. There are multiple points of value from the Trailheads program (lower support costs, higher retention, faster time to value for clients etc.) hence that’s the micro-outcome I felt would be of most value from the massive number of them that exist on Salesforce.com.

Metrics 143

Metrics Acquisition eCommerce Analytics 143

ConversionXL

SEPTEMBER 2, 2020

Yet, offboarding is such an important and under-rated opportunity to provide a positive experience that can actually yield advocates, saved customers, and higher retention. Being able to save a churning customer is the holy grail of retention. The post Create an Offboarding Flow that Improves Retention appeared first on CXL.

Retention 83

Retention Email Customer Aggregator 83

Startup Lessons Learned

AUGUST 24, 2009

And anytime you strike a deal for digital distribution of any content, insist that your creators be given real-time access to the big-picture metrics: not just downloads, but engagement, retention and replay. link] August 24, 2009 2:50 PM Quentin said. Very good "chewy" stuff, Eric - well done & thanks.

San Francisco 113

San Francisco Lean Technical Review Distribution 113

Up and Running

NOVEMBER 12, 2014

The proposed equity crowdfunding rules allow your business to fundraise up to $1 million per 12 month period in its aggregate equity crowdfunding campaigns. Most of your network’s retention and growth presumably will come through your interactions and networking on social media platforms, such as Facebook, Google Hangout, and Twitter.

Equity 125

Equity SEC Technical Review Security 125

Hearpreneur

JULY 8, 2017

Some innovators with integrated business models like Kaiser Permanente are making great strides in aggregating your patient data and making it accessible to you. A “gamified” incentive structure is used to deliver cash rewards every 3 months.

Technical Review 50

Technical Review Fractional CTO CTO CTO Hire 50

Occam's Razor

APRIL 21, 2014

If you have a lot of them, aggregate them up. Short version: how can I measure the results of our efforts in client acquisition and retention distinctively, if I cannot totally rely on unique/new vs. returning visitor data? Typically this will apply to Paid Search, Affiliates, Email Marketing, Social Media, and Display campaigns.

Analytics 132

Analytics Marketing Campaign Metrics 132

ConversionXL

MARCH 16, 2016

But that’s just aggregate information, not totally useful because it’s not your specific industry. Net Promoter Score has been shown to correlate with customer loyalty, retention and growth – but not always. Seeing an improvement in your aggregate NPS is nice, but the real value comes in the feedback from follow up questions.

.Net 48

.Net Metrics Retention Aggregator 48

ConversionXL

OCTOBER 13, 2015

So by segmenting your data, you can learn things you couldn’t from the aggregate data. How does retention differ among different acquisition channels? When optimizing for retention , it’s important to look at customers that spend the most over time via upsells. How did that effect their average order value?

Conversion 48

Conversion Retention Acquisition Metrics 48

YoungUpstarts

FEBRUARY 11, 2019

Since you have access to intelligent information, the question becomes — how will you aggregate and leverage all this data? From awareness to post-purchase, analyzing the ups and downs of your strategy will show when to apply the gas (or brakes) with a customer and focus on retention.

Artificial Inteligence 127

Artificial Inteligence Sales Cycle Colorado Retention 127

Both Sides of the Table

MARCH 27, 2011

They created a reason for their customers to aggregate on their site on a regular basis. Responses to them are like customer retention. My suggestion is to blog about your industry. Think Mint.com. In their early days they had an enormously effective blog on the topic of personal financial management.

Startup 373

Startup eCommerce Audience Community 373

Both Sides of the Table

OCTOBER 17, 2019

At Upfront when we know we have a winning hand we prefer to put more capital to work, which both helps the entrepreneurs succeed and drives more aggregate financial returns for our LPs. Some prefer to get in, buy cheap and show a big multiple.

IP 223

IP Intellectual Property IRR Cofounder 223

Startup Professionals Musings

MAY 30, 2015

Curation is humanly aggregating, filtering, and re-posting the best-of-the-best content on the web, relative to your product or service area. These are regular updates, usually monthly, via website and email that help with customer retention, and remind your customers that you are the expert in your industry. Widgets and badges.

Widget 120

Widget Curation Audio Aggregator 120

The Equity Kicker

MAY 15, 2012

Here are some of the highlights: they had a ‘fundamental understanding’ of their product and why people use it. they were incredibly thorough – e.g. going the extra mile to support contact imports from a huge variety of services (to maximise virality). they have a team of great people and a unique culture.

Viral 108

Viral Framework Aggregator Retention 108

ConversionXL

DECEMBER 7, 2016

Moreover, they can have considerable positive effects on the user experience as well, which translates into metrics that are harder to measure, but are nonetheless of paramount importance to online businesses, such as customer satisfaction and retention. What is a recommendation engine, exactly?

Conversion 48

Conversion Product Technical Review Widget 48

Duct Tape Marketing

DECEMBER 23, 2019

Customer experience and retention is the golden opportunity for every single business. And the first real result, meaning an actual business that wasn’t either an ad or an aggregator like Angie’s List or Home Advisor, showed up on page two. Insight 4: Focus on Customer Experience. So, pay to play is definitely here.

Small Business 61

Small Business Marketing Audio Kansas City 61

Hunter Walker

OCTOBER 25, 2020

Second, that community is the most powerful retention mechanism available to game developers, because you see, these “soldiers” were players in an online WWII multiplayer simulation. Watching a half dozen French Resistance soldiers standing around debating whether Taco Bell is “authentic” teaches you some things. each month).

North Carolina 118

North Carolina Community Media Video 118

Startup Company Lawyer

FEBRUARY 21, 2010

Due to aggregate liquidation preferences that may exceed the acquisition price in an M&A deal, common stock may be rendered worthless. In response to the problem of worthless common stock, some companies have implemented employee retention plans, which are also referred to as M&A carveout plans. Straight Retention Plans.

Retention 31

Retention Liquidation Preference Employee Common Stock 31

crowdSPRING Blog

JUNE 16, 2013

can often save a company hundreds or thousands of dollars every year and, in aggregate, can have a meaningful impact on the collective energy footprint of the small business community. Working from home can not only lead to productivity gains and improve employee retention rates , but it can also be a significant way to save energy.

Lean 80

Lean Indiana Green Aggregator 80

www.kalzumeus.com

AUGUST 13, 2012

Statistically speaking, you’re probably reading it either through a feedreader or on an aggregator like Hacker News. Consider this blog post (we’ll walk it back to email in a second). How are you reading it right now? It is sandwiched somewhere in the middle of 30 other posts, all presented with the same visual weight.

Email 54

Email Software Review Software Campaign 54

Version One Ventures

SEPTEMBER 12, 2022

This helps restaurants operate more profitably through higher customer retention, frequency, and lifetime value. Bikky aggregates customer data from many disparate and traditionally siloed sources: point of sale, payments, online ordering, loyalty, and reservation data. can be made efficiently.

New York City 60

New York City Customer Aggregator Retention 60