Steve Blank

AUGUST 23, 2010

At times I’ll do what I consider an extension of teaching; a two-day Customer Discovery/Validation intensive session with a large corporation serious about Customer Development at my ranch on the California Coast. Customer Development Without Agile Engineering Is A Plan For Failure. Lessons Learned.

Customer Development 239

Customer Development Developer Customer South America 239

Startup Lessons Learned

NOVEMBER 8, 2008

Lessons Learned by Eric Ries Saturday, November 8, 2008 What is customer development? But too often when its time to think about customers, marketing, positioning, or PR, we delegate it to "marketroids" or "suits." Many of us are not accustomed to thinking about markets or customers in a disciplined way.

Customer Development 168

Customer Development Developer San Francisco Customer 168

Steve Blank

APRIL 16, 2013

To fill this gap I wrote The Four Steps to the Epiphany , a book about the Customer Development process and how it changes the way startups are built. Eric Ries, who took my first Customer Development class at Berkeley, had the insight that Customer Development should be paired with Agile Development.

Technical Review 331

Technical Review Lean Venture Capital Customer Development 331

Startup Lessons Learned

JULY 5, 2010

I believe it is the best introduction to Customer Development you can buy. As all of you know, Steve Blank is the progenitor of Customer Development and author of The Four Steps to the Epiphany. You can imagine how well that worked. On the minus side, that has made it a wee bit hard to understand.

Customer Development 166

Customer Development Developer San Francisco Customer 166

Steve Blank

SEPTEMBER 3, 2014

While he correctly understood how to frame his hypotheses with a business model canvas, and he was doing a good job in customer development – the third component of Lean is using Agile Development to rapidly and iteratively build incrementally better versions of the product – in the form of minimal viable products (MVP’s).

Cofounder 336

Cofounder Founder Technical Cofounder Coder 336

Steve Blank

OCTOBER 30, 2012

The class teaches founders how to dramatically reduce their failure rate through the combination of business model design, customer development and agile development using the Startup Owners Manual. And you’ll learn about how to build a minimal viable product to get feedback early and often from customers.

Startup 335

Startup Lean Incubator Business Model 335

Steve Blank

SEPTEMBER 16, 2014

Filed under: Customer Development. Customer Development' . “I get it” she said, “understanding activities and resources help me identify and then prioritize the skill sets I’ll need, but what about the individual characteristics of the individuals – resilience? ” Lessons Learned.

Cofounder 335

Cofounder Founder Intellectual Property Business Model 335

Steve Blank

MARCH 31, 2011

Over the last decade we assumed that once we found repeatable methodologies (Agile and Customer Development , Business Model Design) to build early stage ventures, entrepreneurship would become a “science,” and anyone could do it. Some men see things as they are and ask why. Others dream things that never were and ask why not.

Agile 334

Agile Customer Development Early Stage Business Model 334

Steve Blank

SEPTEMBER 5, 2013

We think teaching teams a formal methodology around the Lean Framework (Business Model design, Customer Development and Agile Engineering) is a natural evolution of how successful incubators/accelerators will build startups. Filed under: Customer Development , Lean LaunchPad , Teaching.

Lean 322

Lean Customer Development Sales Cycle Business Model 322

Steve Blank

JANUARY 27, 2011

This startup search process is the business model / customer development / agile development solution stack. A business model competition would emulate the “out of the building” experience of real entrepreneurs executing the customer development / business model / agile stack.

Business Model 285

Business Model Utah Intellectual Property Agile 285

Steve Blank

APRIL 10, 2009

Customer Development ) to help you quickly recognize and reverse any incorrect decisions. That’s why startups are agile. Startups that are agile have mastered one other trick – and that’s Tempo – the ability to make quick decisions consistently over extended periods of time.

Silicon Valley 309

Silicon Valley RSS Startup Agile 309

Steve Blank

APRIL 20, 2009

Berkeley Haas Business School was courageous enough to give me a forum teach the Customer Development Methodology. Another piece of trivial: the road that is the side-entrance (during business hours) to Agilent Corporation HQ in Santa Clara is named “Terman Lane&# after Terman. I’ll stop channeling James Burke now.

Silicon Valley 302

Silicon Valley RSS San Francisco Technical Review 302

Steve Blank

DECEMBER 13, 2010

Here’s the course announcement from Professor Vergara (in English): Customer Development Course in Chile – Lean Launchpad. The objective of this course is that groups of students finish with a completed software product that has real customers and an identified market.

Chile 241

Chile Silicon Valley Lean Agile 241

Steve Blank

JANUARY 25, 2011

The benefits of customer and agile development and minimum features set are continuous customer feedback, rapid iteration and little wasted code. But over time if developers aren’t careful, code written to find early customers can become unwieldy, difficult to maintain and incapable of scaling.

Part-Time VPE 325

Part-Time VPE Agile Engineer Startup 325

Steve Blank

DECEMBER 20, 2011

We taught them the business model / customer development / agile development solution stack. This methodology forces rapid hypothesis testing and Customer Development by getting out of the building while building the product. And since the rest of the slides were about Customer Development, I taught those.

Incubator 310

Incubator Government Silicon Valley Lean 310

Steve Blank

JUNE 3, 2010

If you’ve been reading my book on Customer Development and follow my work on Market Type , this type of innovation is best for adding new products to existing markets. In fact the people a large firm needs for this kind of innovation looks suspiciously like startup founders and the processes needed look like Customer Development.

Search 251

Search Agile Customer Development Technical Review 251

Steve Blank

MAY 17, 2010

Business models allow agile and opportunistic founders to keep score of the Pivots in their search for a repeatable business model. Filed under: Customer Development Manifesto , Durant versus Sloan: Startups Verus Companies , Teaching. Instead of business plans I have suggested that startups use business models.

Business Plan 320

Business Plan Business Model Customer Development Deal Flow 320

Steve Blank

APRIL 16, 2013

To fill this gap I wrote The Four Steps to the Epiphany , a book about the Customer Development process and how it changes the way startups are built. Eric Ries, who took my first Customer Development class at Berkeley, had the insight that Customer Development should be paired with Agile Development.

Technical Review 223

Technical Review Lean Venture Capital Customer Development 223

Steve Blank

MARCH 8, 2011

It was designed to bring together many of the new approaches to building a successful startup – customer development, agile development, business model generation and pivots. The first class was an introduction to the concepts of business model design and customer development. This post is part one.

Lean 307

Lean Business Model Customer Development Guinea 307

Steve Blank

MARCH 2, 2011

Working with him, I’ve been impressed to watch his small team embrace Customer Development (and Business Model Generation ) and search the world for the right product/market fit. They’ve tested their hypotheses with literally hundreds of customer interviews on every continent in the world. Corporate elephants can dance.

Silicon Valley 239

Silicon Valley Agile Customer Development Early Stage 239

Steve Blank

JUNE 26, 2014

We’re changing the order in which we teach the business model canvas and customer development to better-fit therapeutics, diagnostics and medical devices. “Customer Development” to test the hypotheses outside the building and. Teams talk to 10-15 customers a week and make a minimum of 100 customer visits.

Intellectual Property 290

Intellectual Property Lean IP Open Source 290

Steve Blank

NOVEMBER 2, 2009

For those of you who have been following the discussion, a Lean Startup is Eric Ries ’s description of the intersection of Customer Development , Agile Development and if available, open platforms and open source. The Customer Development process (and the Lean Startup) is one way to do that.

Lean 263

Lean Silicon Valley Startup RSS 263

Steve Blank

SEPTEMBER 5, 2018

This allowed startups to build Minimal Viable Products (MVPs) – incremental and iterative prototypes – and put them in front of a large number of customers to get immediate feedback.

Lean 335

Lean Burn Rate Startup IPO 335

Startup Lessons Learned

SEPTEMBER 15, 2008

But by taking advantage of open source, agile software, and iterative development, lean startups can operate with much less waste. I am heavily indebted to earlier theorists, and highly recommend the books Lean Thinking and Lean Software Development. Labels: customer development , lean startup 8comments: Amy said.

Lean 168

Lean San Francisco Startup Continuous Deployment 168

Steve Blank

JANUARY 30, 2013

I earnestly believe that large corporations should emulate Lean Startups (Business model design, Customer Development and Agile Engineering.) Filed under: Big Companies versus Startups: Durant versus Sloan , Business Model versus Business Plan , Customer Development , Lean LaunchPad , Teaching. Lessons Learned.

Programming 273

Programming Technical Review Incubator Intellectual Property 273

Steve Blank

JUNE 11, 2009

Agile – you may find the real opportunities for your company was somewhere else. However, you will be dealing with almost daily change, (new customer feedback/insights from a Customer Development process and technical roadblocks ,) as the company searches for a repeatable and scalable business model.

Cofounder 230

Cofounder Founder Silicon Valley Technical Cofounder 230

Steve Blank

MARCH 29, 2012

When Bob Dorf and I wrote the Startup Owners Manual we listed a series of Customer Development principles. Pair Customer Development with Agile Development. So by popular demand, here’s a poster of the Customer Development Manifesto. for A Repeatable and Scalable Business Model.

Customer Development 331

Customer Development Developer Customer Cofounder 331

Startup Lessons Learned

NOVEMBER 7, 2008

If you cant find any , maybe that means you havent figured out who your customer is yet. And if you dont know who your customer is, perhaps some customer development is in order? Labels: customer development , search engine marketing 13comments: Jim Lindstrom said. What is customer development?

Demand 167

Demand San Francisco Lean Continuous Deployment 167

Steve Blank

NOVEMBER 12, 2009

After these slides, these VC’s recognized that this company had dramatically reduced risk and built a startup that was agile, resilient and customer-centric. The presentation didn’t have a single word about Lean Startups or Customer Development. Your “Customer Development Process&# has really resonated for me.

Venture Capital 245

Venture Capital Silicon Valley RSS Hockey Stick 245

Startup Lessons Learned

JUNE 22, 2009

Each has its own iterative process: customer development and agile development respectively. In a customer problem pivot, we try to solve a different problem for the same customer segment. When doing intense customer development, the problem team can attain a high level of empathy with potential customers.

San Francisco 167

San Francisco Lean Continuous Deployment Agile 167

Steve Blank

OCTOBER 15, 2019

These processes reduce risk to an overall organization, but each layer of process reduces the ability to be agile and lean and – most importantly – responsive to new opportunities and threats. Process helps ensure that you can deliver solutions that scale without breaking other parts of the organization. Process Versus Product.

Government 322

Government Technical Review Acquisition Metrics 322

Startup Lessons Learned

OCTOBER 16, 2013

One good example is the way in which we''ve adjusted the length of different phases of our agile sprints. We don''t follow a set agile methodology, but rather follow a more home-grown, minimal version of various approaches. But that doesn’t mean that we don’t take these ideas seriously.

Lean 167

Lean Startup Software Engineering Agile 167

Startup Lessons Learned

JULY 13, 2009

Lessons Learned by Eric Ries Monday, July 13, 2009 The Principles of Product Development Flow If youve ever wondered why agile or lean development techniques work, The Principles of Product Development Flow: Second Generation Lean Product Development by Donald G. Reinertsen is the book for you. Expo SF (May.

Product Development 153

Product Development Developer San Francisco Product 153

Startup Lessons Learned

AUGUST 3, 2009

Refreshing to finally see lean and agile thinking emerge in product/business-floors and not only in technology. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Without a doubt, this is the most forward thinking process/solution/methodology/post I've seen in quite awhile. Thank you.

San Francisco 168

San Francisco Product Lean Continuous Deployment 168

Steve Blank

MAY 6, 2015

Best practices in software development started to move to agile development in the early 2000’s. This methodology improved on waterfall by building software iteratively and involving the customer. With Agile you could end up satisfying every feature a customer asked for and still go out of business.

Lean 120

Lean Agile Business Model Customer Development 120

VC Cafe

JULY 26, 2020

Ditch the business plan and when assumptions are proven wrong, pivot Customer Development: Build a product your customers want (vs. what you think they might need) by talking to customers and testing every aspect of the product features, pricing, etc. Agile Development: launch an MVP early and iterate quickly.

Lean 214

Lean Seed Capital Startup Burn Rate 214

Startup Lessons Learned

MARCH 6, 2013

> Uber's " Reality Therapy 4 Startups": What U Need 2 Know NOW > Steve Blank on why NOT to be an Entrepreneur > Airbnb's Globetrotting Lessons: Building 4 a Global Market > Vinod Khosla - The VC Legend: Interview w/ Dave McClure > Eric Ries on Entrepreneurship: What He's Learned Along the Way > GitHub's Secret 2 Success: Rethinking (..)

Lean 165

Lean Cofounder Startup Software Engineering 165