Steve Blank

MARCH 8, 2011

It was designed to bring together many of the new approaches to building a successful startup – customer development, agile development, business model generation and pivots. The first class was an introduction to the concepts of business model design and customer development. This post is part one.

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Lean Business Model Customer Development Guinea 307

Startup Lessons Learned

SEPTEMBER 15, 2008

But by taking advantage of open source, agile software, and iterative development, lean startups can operate with much less waste. I am heavily indebted to earlier theorists, and highly recommend the books Lean Thinking and Lean Software Development. Labels: customer development , lean startup 8comments: Amy said.

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Lean San Francisco Startup Continuous Deployment 168

Steve Blank

APRIL 9, 2009

But what I wanted was an agile marketing team capable of operating independently without day-to-day direction. And it was going to mention the two words that SuperMac marketing needed to live and breathe: revenue and profit. They understood the mission intent was our corporate revenue and profit goals. If so, which one?

Silicon Valley 271

Silicon Valley Technical Review RSS PR 271

Startup Lessons Learned

APRIL 14, 2009

Lessons Learned by Eric Ries Tuesday, April 14, 2009 Validated learning about customers Would you rather have $30,000 or $1 million in revenues for your startup? All things being equal, of course, you’d rather have more revenue rather than less. And yet revenue alone is not a sufficient goal.

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Customer San Francisco Lean Hockey Stick 167

Steve Blank

MAY 6, 2015

Best practices in software development started to move to agile development in the early 2000’s. This methodology improved on waterfall by building software iteratively and involving the customer. With Agile you could end up satisfying every feature a customer asked for and still go out of business.

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Lean Agile Business Model Customer Development 120

Steve Blank

MAY 9, 2017

This would continue for months, as customers weren’t behaving as per the business plan. Meanwhile every other department in the company would be making their plan – meaning the company was burning cash without bringing in revenue. Finally the board would fire the VP of sales. We now have specific management tools to grow startups.

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Restful Silicon Valley San Jose Puerto Rico 249

Startup Lessons Learned

FEBRUARY 20, 2009

Sounds very similar to agile development which is the way. If you can start getting ROI on a feature in month one of a twelve month project versus waiting until the end, youve comparatively reduced the cost of development by the revenue generated by that feature over 11 months. February 21, 2009 7:39 AM Rocky1138 said.

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San Francisco Software Review Continuous Deployment Development Team Review 161

Steve Blank

AUGUST 18, 2010

Here’s his story of when Customer Development failed. We were lucky to learn about Customer Development early on in the life of our startup. Along the way we were fortunate to meet Steve, develop strategic partnerships, and raise a series A round of investment. So how did Customer Development fail us?

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Customer Development Developer Customer California 231

Startup Lessons Learned

SEPTEMBER 13, 2008

Slowly, over time, we optimized (or eliminated) each step in the process of becoming a customer by giving us money. And one day a remarkable thing happened: we started making more than five dollars a day in revenue. Only much later did I realize that this was an application of customer development to online marketing.

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SEM San Francisco Lean Continuous Deployment 164

Startup Lessons Learned

OCTOBER 11, 2013

You cannot draw a direct line to reducing waste or improving revenues or cutting costs…whereas the cross-functional teams, you can tie it to a performance metric that has a direct result in the corporate objectives. You have to go find your own customers to experiment with, you have your own brand, so you have to think like a Lean Startup.

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Lean Silicon Valley Agile Cofounder 167

Startup Lessons Learned

JUNE 15, 2009

The agile software movement has made numerous contributions: continuous integration, which helps accelerate feedback about defects; story cards and kanban that reduce batch size; a daily stand-up that increases tempo. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Expo SF (May.

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Continuous Deployment Software Review San Francisco Lean 167

Startup Lessons Learned

NOVEMBER 17, 2008

Growth - when you have existing customers, the pressure is on to grow your key metrics day-in day-out. If youre making revenue, you should be finding ways to grow it predictably month-over-month; if youre focused on customer engagement, your product should be getting more sticky, and so on. What is customer development?

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San Francisco Lean Continuous Deployment DC 88

Startup Lessons Learned

DECEMBER 23, 2009

They were accustomed to measuring their progress primarily by gross revenue compared to their targets. It turned out that, during the course of the decline, one customer segment was losing customers while another was gaining customers. The company struggled mightily with how to explain this bad news to their board.

Metrics 167

Metrics San Francisco Lean Continuous Deployment 167

Steve Blank

JUNE 23, 2020

Revenue models and forecasts are no longer valid. While there’s agreement that companies need to adapt to changing markets, rapidly find new markets, new customers and new revenue models, the question is how ? Accounts receivables are stretching way out. What tools and methods can a C-suite team use to do so? Here’s how.

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Customer Marketing Customer Development Lean 436

Startup Lessons Learned

MARCH 27, 2009

To increase the number of iterations you have left, you can either increase cash on hand (by raising money or increasing revenues), reduce burn rate, or increase the speed of each iteration. Customer Development : a disciplined approach to finding out if there is a market for your product before its too late. Expo SF (May.

San Francisco 117

San Francisco Lean Continuous Deployment DC 117

Steve Blank

JANUARY 6, 2014

In the last few years Agile and “Continuous Deployment” has replaced Waterfall and transformed how companies big and small build products. Agile is a tremendous advance in reducing time, money and wasted product development effort – and in having products better match customer needs. They want newer things.

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Continuous Deployment Customer Agile Cloud 332

Steve Blank

JANUARY 25, 2010

Your job as a founder is to quickly validate whether the model is correct by seeing if customers behave as your model predicts. Most of the time the darn customers don’t behave as you predicted. How Does Customer Development, Agile Development and Lean Startups Fit? When revenue, users, traffic, etc.,

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Agile Startup Silicon Valley Business Model 335

Steve Blank

MARCH 18, 2011

VC’s worked with entrepreneurs to build profitable and scalable businesses, with increasing revenue and consistent profitability – quarter after quarter. They taught you about customers, markets and profits. With Netscape’s IPO , there was suddenly a public market for companies with limited revenue and no profit.

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Internet IPO Silicon Valley Agile 335

Startup Lessons Learned

DECEMBER 14, 2009

Each of these four currencies represents a way for a customer to “pay&# for services from a company. A great product enables customers, developers, partners, and even competitors to exchange their unique currencies in combinations that lead to financial success for the company that organizes them.

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Customer San Francisco Viral Lean 156

Up and Running

DECEMBER 6, 2012

Here at Palo Alto Software in 2007 and 2008, we embraced these planning concepts and moved towards a more agile planning process. Also, the “customer relationships” section didn’t seem to fit for many traditional businesses. At the time, we used Business Plan Pro and Basecamp for this. Do startups have a manual?

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Lean Silicon Valley Forecast Technical Review 147

Startup Lessons Learned

JULY 2, 2009

We just add up the revenue we've made in the past few months from Win98 users, and compare to the pain that Win98 has caused as identified in 5Ys. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? It's so old and so buggy that it's a real pain to ship 3D software on it.

San Francisco 164

San Francisco Lean Technical Review Software Review 164

Startup Lessons Learned

JANUARY 15, 2010

Usually, they are delivering only a fraction of the revenue they promised. Usually, they are delivering only a fraction of the revenue they promised. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Lets return to our team thats failing to hit their targets. Expo SF (May.

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Hockey Stick San Francisco Entrepreneur Lean 105

Startup Lessons Learned

APRIL 7, 2010

Should you charge from day one, testing the revenue model first? For more on how to figure out which question applies in which context, see Business ecology and the four customer currencies.) And therein lies the most common source of confusion about whether startups should listen to customers.

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San Francisco Lean Metrics Design 154

Startup Lessons Learned

AUGUST 24, 2009

What is the right revenue model? Aside from the dramatically shorter development cycle that browser games enjoy, the split testing of features (which is intuitive to web application makers) is something that propelled Zynga's games and revenues to the top of the social games vertical. Expo SF (May.

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San Francisco Lean Technical Review Distribution 113

Steve Blank

AUGUST 5, 2013

Regarding revenue, we made a big bet on “purchase intent.” We looked at social sites—like Facebook and Twitter—with huge user bases, but comparably small revenue. Lean Start-up Connection: Customer Development. Once we built out a sales team, revenue also started to grow nicely. Staying Agile. Validation.

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Lean Agile Customer Development SEO 302

Steve Blank

MAY 7, 2019

Lean Methodology consists of three tools designed for entrepreneurs building new ventures: The Business Model Canvas – to write down all the hypotheses about a new business; Customer Development – a process for testing those hypotheses outside the building; Agile Engineering – to rapidly build minimal viable products to test product/market fit.

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Lean Marketing Agile Customer Development 334

Steve Blank

DECEMBER 7, 2010

There are few courses which teach aspiring entrepreneurs the skills (business models, customer and agile development, design thinking, etc.) We’ll build the class around the business model / customer development / agile development solution stack. to optimize this search. What are hypotheses?

Wiki 318

Wiki Lean Management Business Model 318

Startup Lessons Learned

JUNE 5, 2009

And so the spreadsheet is built with conservative assumptions, including a final revenue target. No matter how low we make the revenue projections for this new product, it’s extremely unlikely that they are achievable. That’s because the model is based on assumptions about customers that are totally unproven.

San Francisco 102

San Francisco Lean Continuous Deployment Startup 102

Steve Blank

JANUARY 4, 2010

Now with customers and early revenue, it was out raising its first round of venture money. They used Customer and Agile development to search for a scalable and repeatable business model to become a large company. Customer and Agile development to find the business model. The Web and Startups.

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Hockey Stick Venture Capital Startup Cofounder 303

Steve Blank

NOVEMBER 18, 2010

For decades startups were managed by pretending the company would follow a predictable path (revenue plan, scale, etc.) In fact, for decades if you drew this diagram on day one of a startup VC’s would nod sagely and everyone would get to work heading to first customer ship. The Revenue Plan – The Third Fatal Assumption.

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Burn Rate Management Business Model Customer Development 252

Startup Lessons Learned

JANUARY 2, 2009

We were even more embarrassed by the pathetically small number of customers we had, and the pathetically low amount of revenue we had earned so far. We’d always cringe as we admitted that, no, we really only had a few thousand customers and a few thousand dollars in monthly revenue. Retention cohort analysis.

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San Francisco Tampa Continuous Deployment Lean 60

Steve Blank

NOVEMBER 25, 2013

Teams use the Lean Startup toolkit: the Business Model Canvas + Customer Development process + Agile Engineering. These three tools allow startups to focus on the parts of an early stage venture that matter the most: the product, product/market fit, customer acquisition, revenue and cost model, channels and partners.

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Oakland Incubator Lean Metrics 330

Steve Blank

FEBRUARY 16, 2012

This makes sense in a company where your customers, channel and competition are known. And your revenue plan is something more than a hallucination. Yet year after year, decade after decade, VC’s would watch as no startup business plan survived first contact with customers. It takes a ton of face-face customer interactions.

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Business Model Customer Development Utah Business Plan 270

Steve Blank

APRIL 7, 2020

The classes are built on the Lean Startup methodology: Customer Discovery, Agile Engineering and the Business/Mission Model Canvas. So how do our students get out of the building to talk to customers to do Customer Discovery when they can’t get out of the building? All you have are a series of untested hypotheses.

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Customer Business Model Restful Video 422

Steve Blank

AUGUST 27, 2012

It was great to watch him embrace the spirit and practice of customer development. He was constantly in front of customers, listening, selling, installing and learning. It seemed like once a week Yuri would come back from a customer meeting brimming with new insights. Filed under: Customer Development.

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Founder Cofounder Advisory Board Burn Rate 323

Steve Blank

DECEMBER 20, 2013

Part 4: This Will Save us Years – Customer Discovery in Medical Devices. Part 5: Value proposition and customer segments in Life Sciences. Part 7: Revenue Streams in Life Sciences. Part 8: When Customers Make You Smarter –Customer Discovery in Digital Health. Lessons Learned.

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Lean Customer Development IP Agile 247

Steve Blank

DECEMBER 17, 2009

Gathering real-world feedback from customers is a core concept of Customer Development as well as the Lean Startup. When I asked him if he actually had personally left the building and talked to these potential customers, or even had gotten them on the phone, he sounded confused. Customer needs are non-deterministic.

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Metrics Customer Customer Development Lean 243