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How to Nail Your First 90 Days as a CX Director

ConversionXL

Access to a team with skills that include scientific experimentation, UX, copywriting , consumer psychology , statistics , data analysis, coding, research methodologies, change management, and design. During this stage, you want to meet the people doing the main activities in each function, not the managers. . waterfall, agile , etc.)?

SQL 117
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Seven Innovation Fundamentals for Leaders

Gregg Fraley, Author of Jack's Notebook

You will fail with: Lean, Agile, Design Thinking, TRIZ, Stage-Gate, Osborn-Parnes CPS, KILN’s FuseTrail, or a homegrown/blended framework. Frameworks assume: engaged leadership, talent on the team, day to day creativity, curiosity, and domain knowledge. Frameworks fail when leaders don’t have these cultural basics squared away.

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Eleven Innovation Bullets to Dodge

Gregg Fraley, Author of Jack's Notebook

Lack of Managment support will effectively kill any innovation program no matter how well conceived. Design Thinking alone will not guarantee success (or any other framework, Agile, Lean, etc.). Eleven Innovation Bullets to Dodge, in no particular order. If you don’t have Talent, superior talent, you’ll fail.

Agile 69
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Gregg Fraley, Author of Jack's Notebook - Untitled Article

Gregg Fraley, Author of Jack's Notebook

Comprehensive Immersion Course for: Innovation Project Managers, Teams, Executives, Facilitators. Send new project leaders, managers, facilitators, and essential innovation team members. Two key areas of instruction are essential project management steps and the “how-to” of innovation facilitation. Why innovation?

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Tune-In To Taster Tools On Thursday

Gregg Fraley, Author of Jack's Notebook

He’s familiar with tools in Lean, Agile, and DeBono’s Thinking Hats. As a successful technology entrepreneur he has a broad perspective on business and always has ideas about how to solve thorny problems.

Agile 62
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Innovation Training Under Utilized

Gregg Fraley, Author of Jack's Notebook

94% of managers are unsatisfied with their companies innovation performance. Maybe that’s one reason why 94% of managers are unsatisfied with innovation performance? Knowledge of frameworks like Lean, Agile, CPS and Design Thinking are essential. Training Accelerates Innovation.