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So what is this mysterious metric? In Adobe's Site Catalyst bounce rate is not a standard metric, but you are able to create a special custom metric. If you don't fall into those two categories you need to pay very careful attention to this metric. It is almost instantly accessible in any web analytics tool.
While this is indeed the metric that matters most to shareholders, its not terribly useful as a measure of productivity, especially daily or hourly productivity. Overall, most companies seem to have fallen to a least-common-denominator measure of team output. Either the game ships and sells — or it doesnt.
One of my old Lean Startup sayings is that metrics are people too, and it came up in my conversation with Brian Chesky, too. Hawaii and Alaska defacto have closed borders. Eric Ries : Well, and this is the thing that has been hard for me as a bystander, as an observer of all these debates.
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