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Although most paper-based breaches and leaks occurred prior to the advent of digital technology, events like this one still occur today. Carlene Patterson, an eFileCabinet customer and owner of Ascension Financial Group in Albuquerque, NM, claims her document management system saves her “over $4,000 a year.”
Expect less from technology (and more from people). Because technology does a lot for us, it’s easy to overestimate its role in our success. Your client in Albuquerque is always moody. But our enthusiasm for what our digital communication tools can do shouldn’t cause us to lose sight of the people behind the tools.
The leadership centers of the microcomputer world shifted from Albuquerque to the San Fernando Valley (LA), the Bay Area, and Seattle. You’ll never save your way to a successful outcome; managing operating costs becomes your focus only after you have proven you can develop a product or service for which there is real demand.
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