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In this article, we’ll look at how the social media landscape has evolved, and what you can do to grow your presence and create a community of loyal fans. Because of this, it spans two objectives: Turning customers into advocates Improving customer retention. On Twitter , it’s laid back to suit the B2C, creative audience segment.
In this article, you’ll learn how to gauge the effectiveness of any customer acquisition strategy. By meeting buyers’ post-purchase needs , you’ll improve customer retention. We explored those scenarios in an article on how to calculate and maintain healthy CACs. Image source ).
Post links to your articles educating people in your niche market. At the bottom of the article have links to your products & services. Surprises always work to instill loyalty and retention. Relate your story through articles, blog posts, public speaking or by publishing a special report. Leverage Linked-In.
These companies are all over the map: B2B, B2C, SaaS, ecommerce, healthcare, SMB-focused, enterprise-focused, etc. You may be looking at the user TAM and thinking that 28 million businesses isn’t that much, especially compared to some of the previous social networks mentioned in this article. The truth is, you’re right.
In this article, you’ll learn how to do just that. Also on the first page of search results for “email list tips” is a Forbes article written by John Lincoln that includes a link to his digital marketing agency: . SEO can be used to raise awareness through guest posting , too. . Generating awareness through social media. Image source.
In this article, you’ll learn which metrics to measure to understand and improve marketing performance. Customer Lifetime Value: Learn how to increase retention Where to track customer lifetime value Conclusion. In GA4 go to Reports > Life cycle > Retention. You have to track metrics you can act on. submits a form).
This article will be an essential and comprehensive crash course into the world of product analytics. Instead, they needed to focus on getting their first 100 users before they invested in some of the analytics tools that I’m going to mention later on in this article. To be data-driven, you need data. This is where data can help you.
Email generates as much as $42 for every dollar spent , and is a top-three marketing channel for 87% of B2B and 76% of B2C marketers. Building loyalty starts with what you do post-purchase and continues with retention emails. If you look back through the examples we’ve used in this article, you can see how every brand has done this.
This article will be an essential and comprehensive crash course into the world of product analytics. Instead, they needed to focus on getting their first 100 users before they invested in some of the analytics tools that I’m going to mention later on in this article. To be data-driven, you need data. This is where data can help you.
Lincoln Murphy cites a 3% conversion rate for SaaS and B2B web apps; a 2012 article on several leading platforms suggested a range between 1 and 10%. Those near-term sales, while enticing, may erode a brand and hurt retention. As Ada Chen Rekhi details , free trials usually convert at a higher rate, but rates vary widely: Freemium.
And, these trends don’t just apply to businesses selling directly to consumers (B2C). B2B ecommerce sales , (businesses selling directly to other businesses) generate three times as much revenue as B2C, at $7.7 trillion in sales, compared to B2C’s $2.3 Check out this article for 39 ways to increase your conversion rate.
This article is a comprehensive crash course into the world of product analytics. Perhaps your onboarding funnel has a poor conversion rate or your user retention is too low. Cohort Analysis lets us see the retention for any group of users (i.e. The secret to their success? This is where data can help you. Cohort analysis.
.” Rahul Vohra, founder of Superhuman Getting your first 1,000 users is an important early milestone for any B2C startup. What are the most effective strategies for early B2C growth? This post is about how to get to your first 1,000 users, and how to get to know your users better, in particular for B2C startups.
In this article, we’ll look at some of the most important components of running a successful demo and what to consider when creating yours. What types of demos are used, and are there correlations between B2B and B2C demo usage? How do some of the most successful SaaS companies approach their demos? Case study data collection.
In this article, I’ll walk you through the three tidal waves coming ashore and show you how to avoid their potentially disastrous consequences. This isn’t limited to the B2C space. A product-led go-to-market strategy relies on product features and usage as the primary drivers of customer acquisition, retention, and expansion.
This article explains why smart data management is essential for businesses looking to thrive in a competitive environment. Whether you need B2B or B2C lists, list brokers can tailor the data to your specific needs, ensuring your marketing campaigns reach the right audience and improve your ROI.
When consultants, designers, and developers do this, they may be thinking that it’s in the best interest of the relationship, but it often does more harm than good and results in lower retention rates and fewer referrals. The only real way to deal with this problem is to be upfront about it.
However it comes with its own set of challenges, like retention and churn. Why You Need Cohorts to Improve Your Retention. In a way, B2C marketers have to worry about “lead nurturing,” too, it just tends to be after the purchase. Retention is King. Mid-term retention. Long-term retention.
It works both in a B2B and B2C context, as some studies show that 44% of online consumers say that having questions answered by a live person while in the middle of an online purchase is one of the most important features a Web site can offer. Online chat. Another way connect with customers is online chat.
As you’ve read in the Forbes article, I love storytelling. It also has massively delicious implications in your data, acquisition and retention strategies (ignoring the sweet, heavenly, implications on your customers). These Marketers write articles and give conference keynotes that obsess about “viewable above-the-fold ads.”
Yet, according to another study , only 11% of B2B companies have ongoing influencer marketing programs, compared to 48% of B2C brands. This way, every time the article is tweeted from the dashboard, the influencers are tagged on Twitter, driving them back to the content. B2B brands shouldn’t feel left out, even if they lag behind.
There is much more to say about registration processes than I have space for in this article, but you can read more here: Why user registration sucks and how it hurts your business. On the other hand, Easytobook , a B2C company, had 1.5 million monthly unique visitors but low engagement. Nothing beats word-of-mouth recommendations.
On the other hand, Easytobook , a B2C company, had 1.5 It seems that B2C companies might benefit far more from social login than B2B, but even that seems to depend on a company’s expectations. This data from the Blue research study reflects other research we cited in our article on investing in good testimonials.
Best, Alyson Stone, Assistly Team Reply Quora , on April 26, 2011 at 6:46 am said: What are the best online resources (blogs, articles, etc.) No-brainer for B2B companies but also for B2C companies (making special advertising deals for example) Reply steveblank , on June 8, 2011 at 9:05 am said: Martin, Any suggestions?
It’s not easy feat, but this article is designed to arm you with the knowledge and tools to start optimizing beyond the initial purchase conversion, and hopefully, to rack up some repeat purchases and referrals in the process. Customer loyalty is sometimes confused with customer satisfaction, as well as retention. Lafley and Roger L.
It’s not easy feat, but this article is designed to arm you with the knowledge and tools to start optimizing beyond the initial purchase conversion, and hopefully, to rack up some repeat purchases and referrals in the process. Customer loyalty is sometimes confused with customer satisfaction, as well as retention. Lafley and Roger L.
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