ConversionXL

NOVEMBER 17, 2022

The company once had the market’s highest churn rate and lowest Net Promoter Score (NPS). By switching from manual analysis data to predictive analytics, Sprint could quickly analyze user behavior to spot customers at risk of churn and identify retention offers. The digital analytics metrics you need to know.

Analytics 106

Analytics Metrics Channel Campaign 106

ConversionXL

OCTOBER 11, 2022

In this article, you’ll learn how ecommerce customer retention boosts long-term revenue and the strategies you can use to keep customers coming back. Table of contents What is ecommerce customer retention (and why does it matter)? What is ecommerce customer retention (and why does it matter)?

Retention 111

Retention eCommerce Channel Community 111

ConversionXL

AUGUST 12, 2016

This article will show you how to conduct a SaaS funnel audit , especially if this is your first time conducting one. However it comes with it’s own set of challenges, like retention and churn. LTV = ARPA * % Gross Margin / % MRR Churn Rate. How Healthy Is Your SaaS Right Now? Customer Acquisition Cost (CAC).

Software Review 48

Software Review Metrics Revenue Acquisition 48

ConversionXL

OCTOBER 30, 2019

Article after article, course after course, conference talk after conference talk addresses acquisition experimentation—getting more conversions at the top of the funnel. Exhibit A: This is the table of contents from the article that currently ranks first for the keyword “conversion rate optimization tips.”

Retention 101

Retention Metrics Churn Rate Acquisition 101

Hearpreneur

DECEMBER 8, 2019

Employee retention has really become a problem, and companies spend hundreds of thousands of dollars when it comes to turnover. While it cannot be completely eliminated, churn can be decreased by using tactics such as improved activation, better onboarding, improved marketing and other methods. #5- Promote employee engagement.

Entrepreneur 48

Entrepreneur SEO Security Community 48

ConversionXL

MARCH 15, 2016

It means that user retention becomes even more important. If users are not onboarded properly, the chances of retention are minimal. Retention is the trailing indicator and true measure of quality onboarding, so that’s what I’d hold experiments up against.” (via Onboarding is about retention, not acquisition.

Mobile 48

Mobile Retention Email Software Review 48

ConversionXL

DECEMBER 2, 2020

This arrangement made it challenging to give a quick answer to basic questions on user conversions or to comment on traffic rates and MRR. In this article, I’ll share how to bring together data from different sources and visualize it at custom marketing and sales funnels that help you make better decisions. The Retention stage.

Churn Rate 78

Churn Rate Analytics Retention SQL 78

ConversionXL

FEBRUARY 7, 2014

Below I’ll break down the interview’s core points in article format and link to relevant resources throughout. Calculate Your Churn. ” The easiest metric for subscription software products to check is churn rate. . “On SaaS, target churn rate should be around 2% monthly churn.

Software 93

Software Churn Rate eCommerce Flash 93

Up and Running

SEPTEMBER 24, 2019

This article is part of our SaaS Business Startup Guide —a curated list of articles to help you plan, start, and grow your SaaS business! Reduce churn. Churn is essentially your cancellation rate. The percentage of your paying customers that cancel is your churn rate.

Revenue 73

Revenue Churn Rate Analytics Metrics 73

ConversionXL

OCTOBER 30, 2019

Article after article, course after course, conference talk after conference talk addresses acquisition experimentation—getting more conversions at the top of the funnel. Exhibit A: This is the table of contents from the article that currently ranks first for the keyword “conversion rate optimization tips.”

Retention 48

Retention Metrics Churn Rate Acquisition 48

andrewchenblog.com

JANUARY 28, 2010

If these questions interest you, keep reading Article summary (for people with attention deficit!) Understanding your engine of adoption User retention Of course, it’s not enough to just acquire paying users, you need to retain them. How sensitive are retention numbers on lifetime value? This is a big lever.

CPA 51

CPA Retention Viral Acquisition 51

ConversionXL

NOVEMBER 15, 2016

Reducing churn rate. However it comes with its own set of challenges, like retention and churn. Take the revenue you earn from a customer, subtract the money spent on acquiring and serving them, and see how long they generate profit before churning. LTV = ARPA * % Gross Margin / % MRR Churn Rate.

Conversion 48

Conversion Churn Rate Retention Metrics 48

ConversionXL

AUGUST 13, 2019

foundational, evergreen articles) over short-term returns, and they were experimenting with different content types to see which would earn more shares and links. product comparison articles, new feature announcements, how-to guides, and customer success stories). Retention rate. That puts a spotlight on churn.

Metrics 117

Metrics SQL Retention Churn Rate 117

ConversionXL

SEPTEMBER 13, 2017

We’ll focus on voluntary churn, because voluntary churn has actionable prevention steps by SaaS providers, while involuntary churn is mostly unavoidable, like when a user has to stop SaaS subscription services due to death, relocation, etc. If you’re unsure, you can learn how to calculate your churn rate here.

Customer 110

Customer Churn Rate Metrics Retention 110

Up and Running

MARCH 11, 2015

I know that one of my colleagues on the line is going to post the link to a great article about how to write a good one-page business plan. Then referral rates and opt-out rates. I’m talking about a really compelling executive summary, and you can even do these in one page. How are you going to get them? This is what we track.

Technical Review 60

Technical Review Software Review Due Diligence Exit Strategy 60

maplebutter.com

JANUARY 8, 2013

Product/Metrics (70%/30% time) * Get your product activation (sign-up + meaningful action) to 60% * then, Get your product retention to 20% weekly. If you’re looking to find / earn a technical co-founder then Andrew’s article is the best read. Press is something you should do once you know your activation / retention metrics are good.

Technical Review 44

Technical Review Startup Cofounder Software Review 44

crowdSPRING Blog

APRIL 5, 2018

There’s even a term for measuring that loss – churn rate. so that you can track your churn rate and know who to reach out to when you launch your re-engagement efforts. In fact, businesses expect to lose customers. But, just because something is expected doesn’t mean that it’s good.

Small Business 66

Small Business Customer Churn Rate Design 66

ConversionXL

MARCH 5, 2014

The origins of this myth can be traced back to the 1980′s when the Technical Assistance Research Project published research that stated the cost of customer acquisition vs the cost of customer retention was significantly higher. Calculating Your Customer Retention Rate. image source. This is where it starts to get fun.

Customer 133

Customer Churn Rate Retention Acquisition 133