Steve Blank

JUNE 3, 2010

If you’ve been reading my book on Customer Development and follow my work on Market Type , this type of innovation is best for adding new products to existing markets. In fact the people a large firm needs for this kind of innovation looks suspiciously like startup founders and the processes needed look like Customer Development.

Search 251

Search Agile Customer Development Technical Review 251

Steve Blank

DECEMBER 7, 2009

Customer Development We were starting Epiphany, my last company. I was out and about in Silicon Valley doing what I would now call Customer Discovery trying to understand how marketing departments in large corporations worked. .&# See part one for the first time it happened. This time it was serious. Good stuff too.

Silicon Valley 261

Silicon Valley Non-disclosure Agreement NDA Startup 261

Steve Blank

JUNE 26, 2014

We’re changing the order in which we teach the business model canvas and customer development to better-fit therapeutics, diagnostics and medical devices. “Customer Development” to test the hypotheses outside the building and. We’ve pivoted our Lean LaunchPad / I-Corps curriculum.

Intellectual Property 290

Intellectual Property Lean IP Open Source 290

Steve Blank

OCTOBER 19, 2009

Andy Wright , on October 19, 2009 at 7:25 am Said: Thanks for the insights, but I have one question — do you have any articles or blog posts that talk about what’s in “Steve’s one month MBA course for engineers.&# I look forward to your future articles, probably the most insightful reading I’ve done all year.

Engineer 224

Engineer Silicon Valley Part-Time VPE Advisory Board 224

Steve Blank

APRIL 9, 2009

And the results weren’t the traditional PR metrics of number of articles or inches of ink. his next article on SuperMac, “Building the Killer Team – Mission, Intent, and Values&# , Steve further pounds the table on some principles of leadership that I think are [.] I couldn’t care less about those.

Silicon Valley 271

Silicon Valley Technical Review RSS PR 271

Steve Blank

MARCH 19, 2009

The worst news : The worse news was what wasn’t said, less than 10% of our existing customers bought because of some proactive marketing campaign. No one remembered our ads, saw our reviews or had read a positive article about us. Please keep writing, you have found a new eager customer.

Silicon Valley 213

Silicon Valley RSS Software Review Technical Review 213

Startup Lessons Learned

NOVEMBER 7, 2008

If you cant find any , maybe that means you havent figured out who your customer is yet. And if you dont know who your customer is, perhaps some customer development is in order? Labels: customer development , search engine marketing 13comments: Jim Lindstrom said. Ive linked to your article from mine.

Demand 167

Demand San Francisco Lean Continuous Deployment 167

Startup Lessons Learned

SEPTEMBER 30, 2008

Great article youre now in my rss feeds :) October 2, 2008 4:37 AM kamilski81 said. While reading this article Ive been thinking about my role as "CTO". Hi Eric, Great article - Ive added you to my regular RSS reads. Great article! Wow I think you just wrote my job description for me. Great post, very educational.

CTO 168

CTO Fractional CTO CTO Hire Technical Review 168

Steve Blank

JUNE 11, 2009

However, you will be dealing with almost daily change, (new customer feedback/insights from a Customer Development process and technical roadblocks ,) as the company searches for a repeatable and scalable business model. This means you still need to have a resilient personality, and be agile. You’re not joining a big company.

Cofounder 230

Cofounder Founder Silicon Valley Technical Cofounder 230

Startup Lessons Learned

SEPTEMBER 15, 2008

I had the opportunity to pioneer this approach to funnel analysis at IMVU, where it became a core part of our customer development process. To promote this metrics discipline, we would present the full funnel to our board (and advisers) at the end of every development cycle. Thanks for writing this article.

San Francisco 166

San Francisco Lean Technical Review Continuous Deployment 166

Steve Blank

FEBRUARY 23, 2009

I was between my 7th and 8th and final startup; licking my wounds from Rocket Science, the company I had cratered as my first and last attempt as a startup CEO. Yet when I talked to my venture capital friends, they said, “Well, that’s just how startups work. We’ve managed startups like this forever; there is no other way to manage them.”

Silicon Valley 133

Silicon Valley RSS Venture Capital Customer Development 133

Steve Blank

SEPTEMBER 17, 2019

This article previously appeared in the Harvard Business Review. AgileFall is an ironic term for program management where you try to be agile and lean, but you keep using waterfall development techniques. It often produces a result that’s like combining a floor wax and dessert topping.

Agile 65

Agile Lean Leadership Conversion 65

Startup Lessons Learned

SEPTEMBER 10, 2008

Lessons Learned by Eric Ries Wednesday, September 10, 2008 A new version of the Joel Test (draft) (This article is a draft - your comments are especially welcome as I think through these issues. I am an avid reader of Joel, and your article here is a great addition to his already brilliant check-list. Please leave feedback!)

Software Review 144

Software Review Technical Review San Francisco Continuous Deployment 144

Startup Lessons Learned

JULY 2, 2009

Labels: five whys root cause analysis , product development 15comments: Anonymoussaid. Great article as always, Eric. Great article, Eric. I have one comment on style: could you break up your articles with subheadings? It would make article more approachable initially, and easier to scan when I go back to reference it.

San Francisco 164

San Francisco Lean Technical Review Software Review 164

Steve Blank

MARCH 20, 2009

Reply Hazem Awad , on March 21, 2009 at 10:12 pm Said: Hi Steve, Thanks a lot for these articles. I particularly liked the simple idea of “everyone going to call customers twice a week&#. Nothing replaces first-hand experience, first-hand facts, and being in touch with what your internal and external customer wants.

Silicon Valley 150

Silicon Valley Customer RSS Philippines 150

Steve Blank

OCTOBER 29, 2019

This article previously appeared in VentureBeat. I just had a coffee with Mei and Bill, two passionate students who are on fire about their new startup idea. It’s past the “napkin-sketch” stage with a rough minimum viable product and about 100 users. But they needed to convince investors that they are Facebook not Friendster.

Bandwidth 302

Bandwidth Database Venture Capital Demand 302

Startup Lessons Learned

DECEMBER 8, 2008

Lessons Learned by Eric Ries Monday, December 8, 2008 Continuous integration step-by-step Lets start with the basics: Martin Fowlers original article lays out the mechanics of how to set up a CI server and the essential rules to follow while doing it. Labels: five whys root cause analysis , Test-driven development 3comments: Chris said.

Software Review 136

Software Review San Francisco Lean Continuous Deployment 136

Startup Lessons Learned

JANUARY 7, 2010

for Harvard Business Review) Im excited to have just published the first of several articles on entrepreneurship for the Harvard Business Review online. Unlike previous cross-posting Ive done for blogs, where a lot of the discussion happens here, Id like to ask you to take a minute and click through to read the full article.

San Francisco 119

San Francisco Management Continuous Deployment Lean 119

Startup Lessons Learned

JULY 29, 2009

Eric, Great article - provides context and vocabulary for dialog on a very interesting tension in startups. Excellent article. " And, as I tried to outline in the article, process improvements that reduce overall batch size might be a better choice. " [link] July 29, 2009 10:18 AM David Draper said. Eric, great post.

Technical Review 168

Technical Review Software Review San Francisco Lean 168

Up and Running

MARCH 21, 2018

These don’t require coding skills—they’re usually visual templates that are easy to use but don’t allow for great customization (that would require technical skills). Custom development. This means hiring/contracting a freelance web developer or an agency to design and develop your site from start to finish.

Entrepreneur 107

Entrepreneur Technical Review Hosting SEO 107

Steve Blank

JANUARY 6, 2021

What is Customer Development. What is Customer Discovery and Why Do it? A short article on how to do Customer Discovery via Zoom. Customer Validation. The Harvard Business Review Article “Why the Lean Startup Changes Everything” ties the pieces together here. What Do Customers Get from You?

Lean 367

Lean Customer Development Business Model Video 367

Steve Blank

MAY 6, 2013

The Harvard Business Review is offering free reprints of the May 2013 cover article, “ Why the Lean Startup Changes Everything “ Available here.

Lean 333

Lean Venture Capital Customer Development Startup 333

ConversionXL

MAY 22, 2014

What follows is the first in a series of articles that will include some of the most common areas where optimization strategies can be applied to achieve better results for your company. This could cover a range of methods, but for the sake of this article, we’re going to focus on PPC, Social Media & Search.

Software Review 116

Software Review PPC Analytics Search 116

ConversionXL

JANUARY 24, 2014

It’s Not A Conversion Problem, It’s A Customer Development Problem. Think About Customer Experience, Not Just Conversion Optimization. We’re going to be publishing an article on the impact testimonials has on conversions soon, so I wanted to get Hunter’s input on this specifically.

Developer 104

Developer Cofounder API New Jersey 104

Steve Blank

JULY 27, 2009

steve Mark , on July 27, 2009 at 11:46 am Said: Thanks for the article Steve. I’ve built my company using the Customer Development Model from Day One. I recently completed the Validation step (less the industry analyst presentations) and am ready to move on to Customer Creation.

Silicon Valley 120

Silicon Valley RSS Technical Review California 120

ConversionXL

SEPTEMBER 24, 2020

If you don’t have customers, our articles on customer development and how to write compelling copy without customers can help you get started. HubSpot has an article on split-testing tips for Facebook ads —they’re great guidelines for your ad campaigns. Let’s walk through them. Conclusion.

Acquisition 111

Acquisition Software Review PPC Analytics 111

ConversionXL

JULY 3, 2014

As Tony Zambito notes in his article, 7 Criteria To Ensure Doing The Right Things For Buyer Personas , about reviewing ineffective buyer personas, “…they read like job descriptions and offer little insights.”. You’ve spent the time developing your personas, validating them with your research.

Customer 133

Customer Analytics Conversion Lead Generation 133

Startup Lessons Learned

APRIL 14, 2009

(For more on how this plays into the process of scaling up, see the Customer Creation stage of the customer development model.) But in the meantime, by iterating on their product with customers, they have a chance to get there on their own. Labels: agile , customer development 15comments: Scott Shapiro said.

Customer 167

Customer San Francisco Lean Hockey Stick 167

Startup Lessons Learned

JULY 28, 2010

Third, the company expected hundreds of amateurs who performed poorly in the game to realize they weren’t good at investing and therefore become customers. in fact only five people converted into paying customers. in fact only five people converted into paying customers.

San Francisco 158

San Francisco Lean Continuous Deployment SEC 158

Steve Blank

JULY 13, 2009

Not being able to hear negative customer input is an extremely bad idea. Out of the Ashes A few of the key tenets of Customer Development , came from the ashes. era&# , but really interested in your take on these “free&# models through the prism of Customer Development. We all know how that ends up.

Silicon Valley 122

Silicon Valley Product RSS California 122

The Next Web

MAY 4, 2013

Editor’s note: This is a guest post by Stefano Bernardi, who is on the founding team of Betable , where he heads Customer Development. Building a relationship prior to raising money is crucial and Mark Suster’s article on investing in lines vs. dots explains why perfectly. Usually this will be for a small Series-A.

San Francisco 159

San Francisco Europe Technical Review Due Diligence 159

Startup Lessons Learned

AUGUST 8, 2009

Lessons Learned by Eric Ries Saturday, August 8, 2009 Revisiting the Software Design Manifesto (and whats changed since then) My recent article on technical debt and its positive uses generated a fair bit of controversy. 1] For more on SBCE, see this MIT Sloan Management Review article. So, in that spirit: thanks, Mitch.

Software Review 87

Software Review Design Software San Francisco 87

Startup Lessons Learned

MAY 7, 2009

where an initial bad impression affects a significantly larger percentage of potential customers. Interesting article, Eric. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Whatever fear-reducing tactics you try, share your results in the comments. Well do our best to help.

San Francisco 131

San Francisco Continuous Deployment Software Review Lean 131

Steve Blank

JANUARY 14, 2014

The article summarized 10 key learnings from the Unicorn club. ” One of my students sent me the article and asked, “What does this mean?” The authors of the article didn’t understand what a Pivot was. What was lacking in the article was a clear definition of a Pivot. See the HBR article here.).

Business Model 333

Business Model Lean Customer Development Channel 333

David Teten

MARCH 28, 2012

This is the first in a series of articles as our research findings unfold. If you have any questions, you can contact the team at vcbeyondthemoney(@)gmail.com. We’ve summarized below some of our preliminary results. Are VCs a different breed of “investors”? This is a very different world than traditional corporate lending.

Portfolio 144

Portfolio Private Equity Venture Capital Early Stage 144

Startup Lessons Learned

SEPTEMBER 18, 2008

What led you to become a subscriber, versus just reading an article and leaving like everybody else? (or, Labels: listening to customers 19comments: Ben said. In order to convince me, Id to see another link to an article here somewhere that I enjoyed. Read some articles, liked what I saw. How did you hear about it?

San Francisco 133

San Francisco Lean Continuous Deployment DC 133

Startup Lessons Learned

MARCH 22, 2010

Ive quoted from the article extensively below, but I hope youll take a moment and read the whole thing. Ive quoted from the article extensively below, but I hope youll take a moment and read the whole thing. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup?

San Francisco 121

San Francisco Indiana Lean Startup 121