Steve Blank

MAY 29, 2011

B2C vs. B2B is not a meaningful segmentation of Internet startups anymore because the Internet has changed the rules of business. We found 4 different major groups of startups that all have very different behavior regarding customer acquisition, time, product, market and team. And they’re just getting started.

Technical Cofounder 335

Technical Cofounder Early Stage Startup Silicon Valley 335

A Smart Bear: Startups and Marketing for Geeks

NOVEMBER 5, 2014

It’s often said that you shouldn’t talk about price during customer development interviews. This is often B2C because the value is in quantity of customers, and there’s 100x more consumers than businesses. $1/mo Also this is almost exclusively B2B unless it’s something “luxury.”

Bootstrapping 294

Bootstrapping Technical Review B2C Sales Cycle 294

VC Cafe

JULY 26, 2020

Ditch the business plan and when assumptions are proven wrong, pivot Customer Development: Build a product your customers want (vs. what you think they might need) by talking to customers and testing every aspect of the product features, pricing, etc. Single users can test enterprise software using a credit card.

Lean 214

Lean Seed Capital Startup Burn Rate 214

ConversionXL

AUGUST 21, 2019

When a prospect downloads your lead magnet , their journey to paying customer has only just begun—it may never finish. Most B2B leads don’t become customers. Benchmarks for download-to-customer conversion rates are scarce. of webinar leads ever convert to customers. But Salesforce revealed that less than 0.5%

B2B 131

B2B Technical Review Email Sales 131

YoungUpstarts

MAY 29, 2011

B2C vs. B2B is not a meaningful segmentation of Internet startups anymore because the Internet has changed the rules of business. We found 4 different major groups of startups that all have very different behavior regarding customer acquisition, time, product, market and team. You can get more findings from the report.

Silicon Valley 230

Silicon Valley Cofounder Technical Cofounder Startup 230

Version One Ventures

OCTOBER 18, 2012

In today’s web landscape, word of mouth drives adoption and can lead to “winner takes all” (or almost all) in both B2C and B2B markets. Category leaders do very well, while the #2, 3, 4… players struggle to attract customers and financing. However, now individual employees get the ball rolling by using a product.

IP 163

IP Technical Review B2C Social Network 163

ConversionXL

NOVEMBER 8, 2018

Are there use cases for voice search in B2B? Notably, Dean continued, “the growth in voice isn’t coming 100% from smart speakers like Google Home, which aren’t super relevant for B2B companies anyway. Instead, a good chunk of all searches are becoming voice searches on mobile phones and—important for B2B—desktops.”.

B2B 100

B2B eCommerce Search Non-Compete 100

YoungUpstarts

OCTOBER 5, 2018

In today’s fast growing world of e commerce, having apps for firms has its own undeniable merits for both the retailers and the customers. We provide a feature rich ready to launch custom shopping cart platform that offers extraordinary shopping experience and give you more control on your business. Taxi dispatch solution.

Mobile 157

Mobile B2C Technical Review Software Review 157

Both Sides of the Table

AUGUST 29, 2012

They were mostly a B2B platform enabling game publishers to deliver via Internet streaming their traditional games built for game consoles. By not forcing the publisher to go through a Gaikai portal where they tried to control customers, they engendered trust from the publishers. And so they never got consumer adoption.

Southern California 279

Southern California Detroit Los Angeles California 279

The Next Web

JUNE 8, 2014

The keys are maintaining capital efficiency, launching early versions to the SMB market and constantly applying customer development methods. However, we argue that in the long run, B2B companies can be more capital efficient than B2C companies, achieving maximum traction at minimal investment.

B2C 132

B2C B2B IP Technical Review 132

VC Cafe

FEBRUARY 21, 2023

They encompass the effectiveness of marketing (the startup’s ability to reach and resonate with target customers) and stickiness (the product’s ability to deliver value to customers over time). I previously wrote about startup benchmarks in the context of funding readiness, so it was time to give it a re-fresh.

Retention 109

Retention Conversion Churn Rate B2C 109

Duct Tape Marketing

MARCH 17, 2023

How To Scale Your B2B Marketing Strategy written by John Jantsch read more at Duct Tape Marketing Marketing Podcast with Louis Gudema In this episode of the Duct Tape Marketing Podcast , I interview Louis Gudema. Louis is a fractional CMO for B2B companies, and mentors startups at MIT. What was needed? What’s new? [07:37]

B2B 97

B2B Marketing B2C ChatGPT 97

ConversionXL

OCTOBER 8, 2021

That’s why Customer Acquisition Cost (CAC) is such a critical metric. CAC can be calculated with the following formula: Total Spend on Acquiring Customers / No. of Customers Acquired. But “Total spend on acquiring customers” can be ambiguous. This way, you won’t have to segment new customers. The key takeaway?

Acquisition 135

Acquisition Churn Rate Cost Customer 135

Duct Tape Marketing

OCTOBER 11, 2023

Shattering The Mold: Unleashing the Creator Economy in B2B Marketing written by John Jantsch read more at Duct Tape Marketing The Duct Tape Marketing Podcast with Christie Horsman In this episode of the Duct Tape Marketing Podcast , I interviewed Christie Horsman, who brings a decade of expertise in both B2B and B2C marketing within the SaaS arena.

B2B 92

B2B Marketing B2C Community 92

ConversionXL

MARCH 6, 2019

On Facebook, an ideal customer may log on to see photos of a new nephew, not to check out a 30-second demo of your SaaS product. LinkedIn ads offer the benefits of video content and the granular targeting of a B2B-centric platform. The growth of B2B video marketing. But LinkedIn owns the lucrative B2B audience.

Video 129

Video B2B Technical Review Campaign 129

ReadWriteStart

JUNE 9, 2021

It was late 2019 when they started Accord, the world’s first Customer Collaboration Platform. It’s a shared workspace so buyers and sellers can work together throughout the laborious B2B sales process—making it a lot more collaborative and a lot less painful. . Q: How will B2B sales evolve in the future? .

B2B 87

B2B Sales Technical Review B2C 87

ConversionXL

NOVEMBER 3, 2016

Conversion optimization is a little different if you’re in B2B. Some of the same underlying principles apply, but because of the inherent differences in buying decisions and sales cycles, pulling B2C optimization practices straight from the book might be a bad idea. It’s called Optimizing for B2B.

B2B 48

B2B Conversion B2C Sales Cycle 48

VC Cafe

OCTOBER 16, 2024

It’s particularly interesting to think about voice AI in terms of the tech stack needed to build the voice engines, but note that the application layer (for both B2B and B2C apps) sits on top of the tech stack doesn’t require to build the full infrastructure. Virtual employees for hire.

Vertical 170

Vertical Generative AI B2C CTO Hire 170

ConversionXL

OCTOBER 16, 2022

There’s more to ecommerce customer acquisition than increasing checkout conversion rates. For long-term, sustainable success, you must attract the right customers. In this article, you’ll learn how to gauge the effectiveness of any customer acquisition strategy. What makes customer acquisition different from marketing?

Acquisition 129

Acquisition eCommerce Customer Churn Rate 129

Up and Running

JANUARY 18, 2021

These are based on elements that should strengthen your store and limit disruption while building better customer relationships. The economy and your customers are still changing, so let’s look at what the driving forces of change have taught us. Customers want you to get out of the way. Greater social integration.

eCommerce 150

eCommerce B2B Forecast Demand 150

YoungUpstarts

MARCH 5, 2019

Magento is a powerful tool that can help you build startups in both B2C and B2B eCommerce. No matter where your customers are coming from, your Magento-powered store can satisfy their needs. Use Mailchimp for Magento to communicate easily with your customers. Powerful Platform Capabilities.

eCommerce 113

eCommerce B2C Startup B2B 113

ReadWriteStart

JULY 7, 2021

Business to Consumer (B2C) – It is the most common type of business model. User-friendly courier delivery apps ensure round-the-clock fulfillment of parcels to customers across different locations. . Without a doubt, the customers have to arrange for the courier delivery by themselves. .

Technical Review 163

Technical Review Artificial Inteligence Demand Social Media 163

ConversionXL

NOVEMBER 29, 2018

You may agonize over the decision to choose one path over the other, but you can save that strategic energy for figuring out how to transition more free users into paying customers. Freemium and free-trial strategies can reduce customer action costs (CACs). Why product-led strategies work for SaaS companies. Free trial.

Customer 119

Customer Conversion Acquisition B2B 119

ConversionXL

OCTOBER 4, 2021

Email generates as much as $42 for every dollar spent , and is a top-three marketing channel for 87% of B2B and 76% of B2C marketers. In this post, you’ll learn how to overcome the challenges and reap the rewards to collect subscribers, users, and loyal customers. . Customer journeys are rarely linear. Consideration.

Email 136

Email Customer Marketing Software Review 136

ConversionXL

OCTOBER 21, 2012

Its longevity is a testament to its ability to convert leads into buyers and buyers into repeat customers. In fact, according to a Forrester report put out on September 24, 2012 email continues to be the top factor in influencing repeat purchases: Forrester Research report showing email’s positive influence on repeat customers.

Campaign 111

Campaign Email Clickthrough Sales 111

Duct Tape Marketing

JUNE 23, 2022

In this episode, she’s breaking down why it’s so important today to build an online community of raving fans and customers for your business and the best ways to go about it. 3:59] Who needs to be thinking about community — B2B brands or B2C brands? [5:58] Are B2B communities B2C?

Community 100

Community B2B B2C Technical Review 100

ReadWriteStart

APRIL 8, 2023

Customers will be even more comfortable with the introduction of voice commerce, another unicorn of the online shopping experience. Sustainability is the Queen In 2023, customers have become even more environmentally conscious, as recent statistics prove. Only in 2021, 72.9% Amazon has been at it for years.

eCommerce 185

eCommerce Technical Review Software Review Analytics 185

ConversionXL

APRIL 28, 2020

It wasn’t quite a flip from B2C to B2B, but it was close. This is the model my customers referenced when I was selling them demand-gen software in 2014. I also liked the DemandGen Framework because it considered customer expansion revenue in addition to the acquisition side , which is covered by the SiriusDecisions models.

Demand 101

Demand Revenue SQL B2B 101

YoungUpstarts

NOVEMBER 11, 2016

The B2B (business-to-business) industry can be challenging. It is unlike the B2C (business-to-consumer) industry many of us interact with on a daily basis – be it through grocery shopping or buying a gift for a friend – and there are several unique distinctions between the two industries. Here are three tips: 1.

B2B 219

B2B B2C Entrepreneur Cofounder 219

Up and Running

AUGUST 25, 2021

Eventually, your first set of products will reach a sales peak, which means you may start to notice a plateau in profits and customer engagement. You should always make sure you have the staff, funding, and resources to keep your current customers happy before venturing outside your industry. Talk to your existing customers.

B2B 118

B2B Audience Software Review B2C 118

YoungUpstarts

APRIL 14, 2015

Via A/B testing, the company can see how even a small adjustment impacts the way customers interact with the site, including if a sales increase results from the change. This can help pinpoint the best options for attracting customers and raising conversion rates. This is just one example of how A/B testing can be used on a website.

B2C 100

B2C Hosting Web Development B2B 100

YoungUpstarts

DECEMBER 22, 2020

An AI system’s cultural costs and benefits may include its value-add to customers, users’ perceptions of its interface, its interoperability with existing operational systems, its overall reliability, its embodiment of a company’s cultural beliefs (e.g., collaborative problem-solving is valued within this organization”), and more.

Artificial Inteligence 165

Artificial Inteligence San Diego Leadership B2C 165

ConversionXL

JUNE 16, 2019

This post applies Jakob Nielson’s 10 Usability Heuristics to B2B websites that focus on lead generation (as well as “high consideration” B2C sites that lack any transactional functionality). B2B websites often have to explain a lot to get buyers to convert. That’s an important distinction. Jakob Nielsen.

B2B 73

B2B Design Matching Search 73

ConversionXL

APRIL 28, 2021

In many cases, customers are more willing to give out their info when rewards are at stake, like discounts or sales. Stefan Thomke of MIT’s Sloan Management Review recently wrote that memorable experiences can drive customer decisions as much as price and functionality. Gamification isn’t the domain of B2C or gaming sites alone.

Email 151

Email Product Marketing Cofounder 151

YoungUpstarts

SEPTEMBER 10, 2018

More metrics need to be identified such as product testing, market validation, and/or customer validation in order to show that a market opportunity exists. Our business model back then was very complex, and it included a B2C as well as a B2B business model, that wasn’t being implemented yet. It was all hypothetical.

Programming 124

Programming Chile B2B B2C 124

Up and Running

OCTOBER 29, 2014

If you’re a B2B company, take advantage of leftover funds from over-budgeted campaigns and projects. If you’re a B2C company, advertise to customers who have caught shopping fever and are excited to spend their Christmas bonus on new, fun things. – Firas Kittaneh, Amerisleep. Thinking Strategically.

Founder 124

Founder B2C Cofounder B2B 124

ConversionXL

MARCH 4, 2016

We often talk about online conversion optimization without mentioning that many businesses, especially B2B, rely on offline sales to produce revenue. Teams can customize follow-ups based on the engagement level and potentially close faster. Look at some typical B2B marketing KPIs: Number of leads generated. Cost per lead.

B2B 48

B2B Sales Technical Review Software Review 48