ConversionXL

OCTOBER 16, 2022

By meeting buyers’ post-purchase needs , you’ll improve customer retention. There are several ways to calculate it, but here’s a basic formula: Average order value x Number of repeat transactions x Average retention time. To get a realistic picture of how your business is doing, you need to also account for customer retention.

Acquisition 129

Acquisition eCommerce Customer Churn Rate 129

ConversionXL

SEPTEMBER 20, 2021

Given that most users abandon apps within 30 days post-installation, high downloads don’t lead to high audience retention, satisfaction, or revenue. YouTube elevates videos (and channels) that prove meaningful engagement, which is exactly what AVD and CTR do. Who is your channel for? Time-to-value is much more important.

Analytics 134

Analytics Metrics Channel Video 134

ConversionXL

JUNE 2, 2022

It’s not a channel, campaign, or tactic. ABM is a full-court press to build powerful engagement with contacts on the channels that they’re most active. Sales and marketing collaborate until a deal is closed and beyond to secure long-term customer retention. Individuals don’t make B2B buying decisions; groups do.

Customer 98

Customer Marketing Channel Acquisition 98

ConversionXL

FEBRUARY 12, 2019

The second relies on retention. Overall acquisition costs for both B2C and B2B have gone up by 50% in the past five years. We had a client selling personalized jewelry who discovered through a retention analysis that 40% of his products didn’t drive any repeat purchases. The second type is winning. By first product bought.

Retention 126

Retention Analytics Campaign eCommerce 126

ConversionXL

MAY 27, 2022

The channels. email nurturing, retargeting) require specific channels. Others span multiple channels. Which channels have the best engagement? B2B demand generation focuses on ROI. Research from ON24 shows that 95% of B2B marketers now use webinars for lead generation. Some marketing tactics (e.g.,

Demand 115

Demand Affiliate Audience Leadership 115

Steve Blank

APRIL 1, 2020

Ask yourself: Are there now new customers, new services and new channels to pursue? B2B – cloud services, online meetings, virtual workforce management, collaboration tools. How can you shift focus to customer retention versus acquisition? What do you think is the right thing to do? First, think about potential pivots.

South Korea 334

South Korea Salary Business Model China 334

ConversionXL

AUGUST 7, 2019

That’s especially true for B2B marketers. Yet, according to another study , only 11% of B2B companies have ongoing influencer marketing programs, compared to 48% of B2C brands. Yet, according to another study , only 11% of B2B companies have ongoing influencer marketing programs, compared to 48% of B2C brands.

B2B 110

B2B Marketing Social Media B2C 110

ConversionXL

OCTOBER 4, 2021

Email generates as much as $42 for every dollar spent , and is a top-three marketing channel for 87% of B2B and 76% of B2C marketers. Children’s education company Talu Tales uses its social channels to do just that—in this case, promoting free activity sheets: . via B2B Marketing Alliance ].

Email 136

Email Customer Marketing Software Review 136

Occam's Razor

MAY 2, 2017

Since email is so important as an acquisition channel (and since likely nothing else works for them), I choose one of my three favorite email marketing metrics , CTDR. B2B / Enterprise Sales: Salesforce. I absolutely hate how not data driven most B2B selling is. For a B2B company there are so many things we can measure.

Metrics 143

Metrics Acquisition eCommerce Analytics 143

ConversionXL

MAY 8, 2019

Product pages will never rank organically for content-related searches,” explains Aaron Orendorff , a B2B content strategist: When someone goes looking for guidance on terms associated with your product—“how to [blank],” “best [blanks],” “who uses [blank],” etc.—it’s You can build that relationship with content. Downloadables.

eCommerce 131

eCommerce Marketing Audience Non-Compete 131

ConversionXL

JANUARY 18, 2022

Studies show that only 5% of B2B customers are ready to buy. Create a consistent brand message that conveys your core values and mission across every channel so that people know who you are and how you’re different from the competition. To grow a brand, you have to be familiar to the other 95%. week, month, year).

Equity 94

Equity Marketing Social Media Software Review 94

Duct Tape Marketing

FEBRUARY 2, 2023

That this is actually how it starts as opposed to it being a bolt-on channel – could you talk more about this idea? [14:26] That that actually being the way that it starts as opposed to a bolt on channel. 14:26] Why do you call this book the last great marketing strategy? [16:32] He's gone all in on this community.

Community 93

Community Marketing Audience Networking 93

ConversionXL

NOVEMBER 9, 2021

You invest in a variety of digital marketing channels to get in front of new audiences and drive traffic back to your site. Memberstack’s B2B audience are familiar with YCombinator. This interactive demo of the product’s features solves a common barrier to app user retention and prolonged engagement.

Audience 156

Audience Video Software Review Conversion 156

Austin Startup

OCTOBER 19, 2010

RecycleMatch is an Online B2B Marketplace for Commercial Waste and Recyclables. The combination of agent and server applications provides a full customer life-cycle, direct communications channel spanning lead creation/generation, customer activation, and customer retention/loyalty. RecycleMatch. SocialSmack.

Technical Review 78

Technical Review Social Network Cloud B2B 78

YoungUpstarts

SEPTEMBER 11, 2013

In their own words, it’s: “B2C and B2B marketing that optimizes value to the buyer at any stage of the customer life cycle, dramatically increasing the propensity of that customer to purchase. This concept, according to Extraprise , is seen as real time revenue optimization.

Metrics 133

Metrics B2C B2B Channel 133

Up and Running

NOVEMBER 23, 2021

But what is eCommerce fulfillment and how can it help in customer service and retention? Why is eCommerce fulfillment an important tool for customer retention? Each option has a range of benefits and drawbacks that can help with customer retention. That is one of the many questions that we aim to answer in this article.

eCommerce 110

eCommerce Customer Retention Reputation 110

Occam's Razor

APRIL 21, 2014

Yes, yes, yes, with GA you can dive into Multi-Channel Funnels reports to move beyond last-click.) They still tend to think of digital as a fulfillment channel. If you would like to move beyond the stupidity, sorry, of last-click: Strategic advice: Multi-Channel Attribution: Definitions, Models and a Reality Check. strategies).

Analytics 132

Analytics Marketing Campaign Metrics 132

ConversionXL

FEBRUARY 27, 2019

Their first email focus on saving users time: Canva understands users don’t want to waste time creating different graphics for each social media channel. Says thanks; Show me how much they charged my credit card; Shares a few resources to boost customer success (and retention). This monthly transactional email from Convertkit.

Email 133

Email Software Review Campaign Metrics 133

ConversionXL

SEPTEMBER 20, 2018

Three out of every four B2B buyers would rather self-educate than learn about a product from a sales representative, according to Forrester. Just take a look at these three channels: Facebook : 171% Increase in Cost per Thousand Impressions, or CPM ( 2017 ). customer acquisition process and channels). Target or enemy (i.e.

Marketing 289

Marketing Sales Cycle Acquisition Sales 289

Up and Running

JULY 7, 2021

In a recent B2B study , 86% of buyers expressed interest in accessing visual or interactive content over other forms. Review your chosen communication channels. Small factors like these can play a big role in customer retention. For building a brand online, you need visuals. There is a section regarding content strategy below.

eCommerce 149

eCommerce Social Media Naming Technical Review 149

YoungUpstarts

SEPTEMBER 11, 2013

In their own words, it’s: “B2C and B2B marketing that optimizes value to the buyer at any stage of the customer life cycle, dramatically increasing the propensity of that customer to purchase. This concept, according to Extraprise , is seen as real time revenue optimization.

Metrics 100

Metrics B2C B2B Channel 100

Duct Tape Marketing

OCTOBER 17, 2018

I actually did a study on this a few years ago, and I looked at 351 B2B companies with 50 to 1000 employees, and there was a huge difference between the software companies and the non software companies. And then the third thing about the customer is to focus more on customer retention and growth and not so much on new customer acquisition.

Marketing 57

Marketing Social Media Analytics Software 57

Hippoland

AUGUST 8, 2018

So you will likely get outspent on any paid marketing channel you may use to drive traffic to you at scale if there are other people trying to drive traffic to the same property. Another way is to have unique promotion channels, but these must be scalable. You will use your fridge for a decade or more so the retention here is high.

Founder 48

Founder Sales Cycle Affiliate Retention 48

Hippoland

AUGUST 8, 2018

So you will likely get outspent on any paid marketing channel you may use to drive traffic to you at scale if there are other people trying to drive traffic to the same property. Another way is to have unique promotion channels, but these must be scalable. You will use your fridge for a decade or more so the retention here is high.

Founder 48

Founder Sales Cycle Affiliate Retention 48

ConversionXL

MAY 19, 2016

There are many different channels now – attribution is the real b h. Different channels make it harder, sure, but it’s table stakes to compete at a high level these days.”. Unfortunately, it’s not that easy because, as Ed points out, having so many different acquisition channels, devices, purchase influences, etc.

Analytics 78

Analytics Metrics Channel Software Review 78

www.rocketwatcher.com

NOVEMBER 8, 2010

Rocket Watcher Product Marketing for Startups Product Marketing for Startups About Speaking Contact Email Posts Startups Product Marketing Messaging Social Media Commentary Uncategorized Marketing Metrics 101 for B2B Startups 13. Rocket watcher b2b marketing metrics View more presentations from April Dunford.

B2B 42

B2B Metrics Marketing Startup 42

View from Seed

AUGUST 30, 2016

These companies are all over the map: B2B, B2C, SaaS, ecommerce, healthcare, SMB-focused, enterprise-focused, etc. Referrals (generating direct customer referrals and new revenue channels with fellow local business owners). What customer retention strategies are working best for other florists?

Social Media 185

Social Media B2B North America Media 185

Occam's Razor

SEPTEMBER 15, 2014

It does not matter if you are a B2B or B2C or A2K, you will always see this. Here's an example of their tracking in-app purchases… Their User Retention report is well worth taking a look at. controlled experiments) in the reality check section of my detailed post on multi-channel attribution modeling.

Analytics 143

Analytics Metrics Mobile DC 143

Mucker Lab

MAY 1, 2013

The list of industries where the marketshare leader still haven’t learned how to use software to accelerate their customer acquisition, improve their customer retention, increase their customer satisfaction, lower their manufacturing cost, shorten their supply chain etc, etc is long and impressive. E-commerce is the canary in the coal mine.

Software 107

Software Silicon Valley Los Angeles Columbus 107

Austin Startup

FEBRUARY 1, 2011

Major customer wins included Citrix Online, Juniper Networks and Research in Motion (RIM) and new channel partners such as Televerde, The Pedowitz Group and Ziff Davis Enterprises. According to Marketing Sherpa’s 2011 B2B Marketing Benchmark Report, 78% of respondents said that generating high quality leads was their top priority for 2011.

B2B 54

B2B Acquisition Retention Finance 54

Duct Tape Marketing

APRIL 28, 2016

You already know the value of a referral in building retention, value and loyalty to your brand. And marketers and businesses are catching on: EmailMonday says about 11 times more B2B organizations are using marketing automation than they did in 2011. photo credit: Pixabay. The value of marketing automation is undeniable, too.

Social Media 28

Social Media Retention Channel B2B 28

ConversionXL

NOVEMBER 4, 2020

By inviting your team and creating channels, users can breeze through the platform to find their “Aha!” The best product-led SaaS companies will have a handful of features that they know will boost their retention rate. And once you’ve communicated with Slackbot, it’s time to talk to real people. moment and get their work done quicker.

Conversion 103

Conversion Email eCommerce Community 103

Occam's Razor

FEBRUARY 28, 2017

It also has massively delicious implications in your data, acquisition and retention strategies (ignoring the sweet, heavenly, implications on your customers). In my definition, this is also online to offline, offline to online or whatever the heck to whatever the heck. It is very hard to do, you have to solve so many tough problems.

Metrics 60

Metrics Analytics Acquisition Naming 60

Ben's Blog

MAY 15, 2020

People saying, “This is what’s happening to B2B SaaS or this is what’s happening to this category.” And so, we’ve seen a product-led growth motion certainly in the B2B space happening slowly. Brian : There’s a couple things about this, though. ” We know that that mental shift is happening.

Founder 36

Founder Conversion Technical Review Cash Position 36

Up and Running

MAY 8, 2015

When consultants, designers, and developers do this, they may be thinking that it’s in the best interest of the relationship, but it often does more harm than good and results in lower retention rates and fewer referrals. The only real way to deal with this problem is to be upfront about it.

Management 60

Management B2C B2B Retention 60

ConversionXL

OCTOBER 30, 2021

However, with every new technology, channel, and distraction served up by the internet, that journey becomes less linear, and the traditional funnel becomes less relevant. Social media, on the other hand, are browsing channels. Conversion rate per channel. Measure the success of the channel (e.g., Image source.

Customer 140

Customer Marketing Social Media CPA 140

ConversionXL

AUGUST 16, 2016

While it might seem tough to find a practical reason to use something like Snapchat for B2B purposes, plenty of companies are. Retention: Facebook, Twitter, Instagram. This study by Distilled looked at nearly 100 businesses’ YouTube channels and found that they had an average CTR of less than 1%. Traffic: YouTube.

Video 48

Video Metadata Social Media Hosting 48