Occam's Razor

OCTOBER 10, 2011

We have IT-minded people engaging in massive data puking (one report with 30 metrics anyone?) I want to propose a framework you can use to measure success using metrics that matter for one simple reason: They actually measure if you are participating in the channel in an optimal fashion. That is why I love this metric.

Social Media 166

Social Media Metrics Conversion Media 166

ConversionXL

FEBRUARY 12, 2019

Overall acquisition costs for both B2C and B2B have gone up by 50% in the past five years. Cohort analysis can be done for revenue, churn, viral word of mouth, support costs, or any other metric you care about. Cohort metrics can help drive more repeat customers. This metric reveals the longer-term relationship.

Retention 126

Retention Analytics Campaign eCommerce 126

Occam's Razor

FEBRUARY 28, 2017

To ensure customer delight was delivered in a timely manner, it was also decided that Average Call Time (ACT) would now be The success metric. The success metric, ACT, did go down. That ACT was an activity metric was terrible – if you have a The success metric, it should always be an outcome metric. Another issue.

Metrics 60

Metrics Analytics Acquisition Naming 60

Up and Running

APRIL 17, 2018

And, these trends don’t just apply to businesses selling directly to consumers (B2C). B2B ecommerce sales , (businesses selling directly to other businesses) generate three times as much revenue as B2C, at $7.7 trillion in sales, compared to B2C’s $2.3 Check out the video below for an easy-to-understand definition of SEO.

SEO 80

SEO eCommerce Software Review Analytics 80

Occam's Razor

JULY 22, 2013

My solution to these problems was to create a simple framework we can use to put our customers first, evaluate our marketing programs, and right-align our view of success (metrics). My definition of the audience in the See stage are "all people who wear clothes." You are B2C or B2Q or Non-profit or an Adult-oriented business.

Framework 164

Framework Marketing Metrics Audience 164

Brandanew

OCTOBER 13, 2015

> 66% B2B and 60% B2C “best in class” content marketers had a documented Content Marketing Strategy according to the Content Marketing Institute. Some of the quantitative metrics that companies use to measure their Content Marketing success include: a) Traffic. Write down your Content Marketing Strategy. >

Social Media 100

Social Media Marketing SEO B2B 100

SoCal CTO

NOVEMBER 10, 2009

It was also beneficial because I got some good experience with both B2B and B2C business models. On the SEO side of things, I'll definitely want to get your feedback on Browse My Stuff. I'm working quite a bit with startups who are leveraging social media, but I'm finding it hard to predict success and metrics.

Management 150

Management Product Entrepreneur Silicon Valley 150

Austin Startup

MAY 12, 2020

The Makeup of Growth Marketing The challenge with defining growth marketing is that a large part of its definition is contingent on the fact that marketers can do very different things to achieve it. If you want to be a growth hacker, you need to focus on one part of your strategy or just one core metric you want to see.

B2B 96

B2B Marketing B2C Startup 96

View from Seed

MARCH 3, 2015

EM: It definitely helped us get off to a very fast start. Even identifying as a demand-gen marketer or branding or B2B or B2C leaves a lot of decisions still on the table to actually execute. ” What were the advantages of doing these aytpical, non-scalable things? Where do you start?

Marketing 120

Marketing Sales Cycle Startup CTO Hire 120

ConversionXL

MAY 22, 2017

Marketing and Sales departments are strongly aligned on the definition of MQLs. Is it a B2B or B2C email?” , “What is the company where this contact is working at?” The Product Qualified Lead (PQL) flips of 180° degrees the traditional MQL model. MQL starts with demographic properties of each user.

Customer 92

Customer Marketing Artificial Inteligence Clickthrough 92

Occam's Razor

NOVEMBER 18, 2014

You can hover over each box to get a sense of the key metrics. You can definitely have two different tables with this data. The core performance of the current website look like this… While we are applying it to a B2B case, it could just as easily be applied to a B2C / Ecommerce scenarios.

Analytics 145

Analytics Sierra Leone Channel Conversion 145

Duct Tape Marketing

DECEMBER 23, 2016

Whether you are a B2B or a B2C organization, one thing you already know is that you need to provide quality customer service in order to be successful. However, I would encourage you, when determining if your company provides good customer service, to consider what should be an obvious metric: how often you generate business from referrals.

Customer 28

Customer Software Review B2C Social Media 28

Duct Tape Marketing

JUNE 7, 2023

So if your frontline team doesn't have what they need, it shows itself in those experience metrics on the customer side. So consumers are, and B2B and B2C are starting to make decisions beyond the normal brand. And most marketers are responsible for net promoter score and customer satisfaction in many ways. Is the paper bamboo?

Employee 87

Employee Technical Review Advisory Board Sales 87

Up and Running

JULY 10, 2017

It’s critical to understand the metrics in terms of dollars per additional user, as you’ll have to spend this amount to serve thousands of your non-paying customers. It’s mostly popular with B2C markets. If it is, plus the product value is clear, you should definitely go with the premium option. Youtube ads. $1 1 freemium.

Startup 110

Startup Non-Compete Viral Software Review 110

ConversionXL

JUNE 8, 2017

Quantitative research with digital analytics tools like Google Analytics , Mixpanel, Amplitude or RJ Metrics will inform you about where your users are coming from, what they are doing during their sessions and where they are dropping off from your conversion funnel or when they churn. Image Source.

Programming 97

Programming Revenue Analytics Software Review 97

Seeing Both Sides

JULY 11, 2013

B2C sales and customer acquisition efforts are a different matter (and one I''ll perhaps address in a future blog), but for B2B, those three models are the most common pattern. To that point, a well-run telesales operation will be super metrics-driven. Sales Metrics | Looking Past the Same Old Sales Metrics | Domo | Blog.

Sales 50

Sales Technical Review Software Review B2B 50

ConversionXL

AUGUST 27, 2019

These customer values are recorded as dimensions and metrics (as you can see in our tracking plan example below). Clearly naming the dimensions and metrics across your stack will help you integrate tools, train new team members, and analyze data without hiccups. B2B or B2C. I understand the feeling. Conclusion. Agency or SaaS.

Analytics 124

Analytics Naming Metrics Campaign 124

Steve Blank

NOVEMBER 5, 2009

By definition, an entrepreneur in their 20′s only gets 5 or 6 “5 year decisions&# in their career. Would you modify any of this if you had a B2B product instead of a B2C product, where every potential customer is also a potential competitor? Did the VC’s like your team ? Progress is the same.

Customer Development 270

Customer Development Developer Customer Silicon Valley 270

Occam's Razor

JUNE 11, 2014

We definitely stink less in most cases. From B2C to B2B. B2C sites like Travelocity and Fry's have not cornered the market on this. Responsive design is not the right way to go, but you will definitely suck-less.]. Take any metric you want. Pick any metric you want. I mean look at Zappos. Subscribers.

Design 151

Design Software Review Technical Review Mobile 151

www.rocketwatcher.com

NOVEMBER 8, 2010

Rocket Watcher Product Marketing for Startups Product Marketing for Startups About Speaking Contact Email Posts Startups Product Marketing Messaging Social Media Commentary Uncategorized Marketing Metrics 101 for B2B Startups 13. Rocket watcher b2b marketing metrics View more presentations from April Dunford.

B2B 42

B2B Metrics Marketing Startup 42

Startup Lessons Learned

MAY 14, 2009

I would definitely be interested any scholarship opportunities that might be made available. We attempted to use Waterfall and market ourselves as B2C. Startup Visa update ► February (5) Kiwi lean startup + Australia next Why diversity matters (the meritocracy business) Beware of Vanity Metrics (for Harvard Business Rev.

Lean 60

Lean San Francisco Continuous Deployment Software Review 60

Cracking the Code

OCTOBER 10, 2008

Effectively measuring and understanding your CAC and CLTV metrics are key to future success. Bessemer SaaS Law #1: Your key monthly business metrics are: CMRR (Committed Monthly Recurring Revenue), Churn, and Cash flow - “Bookings” is for suckers. Brian, Paglo www.paglo.com. Great list! Great list! Philippe Botteri.

Software Review 48

Software Review North America Europe Metrics 48

ConversionXL

MARCH 21, 2017

There are some pretty definitive rules of engagement. As Mavrck outlined , there are 5 metrics used to track the ROI of influencer marketing: Cost per Impression. The first 3 are micro-metrics at best, and the 4th doesn’t tell the whole story. The most obvious case for influencer marketing is with B2C retailers.

Marketing 78

Marketing B2C Social Media Channel 78

ConversionXL

APRIL 22, 2015

You could have an in-house user research lab with fancy neuroscience technology and 25 researchers, actively track 5000 metrics across 500 segments and what not – but it would not only cost a lot (likely way more than the profit from testing wins), it would be distracting and silly. B2B and B2C. Step #1: Heuristic Analysis.

Analytics 48

Analytics Technical Review Conversion Framework 48

VC Cafe

MARCH 15, 2016

It works both in a B2B and B2C context, as some studies show that 44% of online consumers say that having questions answered by a live person while in the middle of an online purchase is one of the most important features a Web site can offer. Establish the discipline of tracking metrics weekly and set incentives wisely . Online chat.

Sales 60

Sales Marketing Sales Cycle B2C 60

Startup Lessons Learned

OCTOBER 23, 2009

– Eric Ries In April of 2009 my partner and I had an idea for a web app, a B2C platform that we are selling as SaaS [software-as-a-service]. BUT it definitely does NOT have the super-duper-hyper-ultra-cool Web 2.0 It definitely explores ethical boundaries. It definitely explores ethical boundaries.

San Francisco 144

San Francisco Customer Wiki Lean 144

Austin Startup

JUNE 26, 2019

Related: when people say that execution is the most important metric of who will win, keep in mind that executing a fundraise is almost paramount. swing for the fences category-building B2C software capital?—?wasn’t We have the consumer market, but not investor market for what I’m selling : B2C software.) That’s a metric!

Silicon Valley 54

Silicon Valley Startup B2C Sweat Equity 54

Occam's Razor

JUNE 7, 2017

And, less than 1% engagement of any kind from that less than 1% reached (identified using the best social media metrics: Conversation Rate, Amplification Rate, Applause Rate ). Let’s switch gears and look at a B2C company with a massively positive opportunity to leverage the word Social in every way on these platforms… Chick-fil-A.

Social Media 162

Social Media Media Artificial Inteligence Channel 162

Occam's Razor

NOVEMBER 2, 2015

In this post let's look at each Social Network, see what B2B and B2C brands are doing there today, from that draw lessons as to 1. Success Metrics. In my Oct 2011 post, Best Social Media Metrics , I'd created four metrics to quantify this value. It can be a brand metric, say Likelihood to Recommend.

Social Media 60

Social Media Media B2C B2B 60

Austin Startup

MAY 29, 2019

In contrast, our definition of social commerce meant social media, or word of mouth, applied in a commerce environment. In investing in B2C, we also look for network effects but usually those are created rather than natural. B2C startups we’ve invested in like ROIKOI and Thread are tapping into network effects?—?and

Networking 48

Networking Fractional CTO CTO Hire B2C 48

VC Cafe

JANUARY 16, 2011

The Mobile World Congress , possibly the largest International technology conference and definitely the most important mobile conference of the year is taking place in Barcelona this February 14-17. For the third consecutive year , VC Cafe puts the spotlight on the Israeli companies exhibiting in the MWC 2011 event. .

Mobile 103

Mobile Securities and Exchange Commission Flash IP 103

ConversionXL

JUNE 2, 2020

Byron Sharp and the Ehrenberg-Bass Institute have criticized differentiation, arguing that its role in the B2C setting is less important. Gaining market share is the best thing a brand can do for its loyalty metrics, word of mouth, and getting into a consideration set of buyers. When differentiation doesn’t matter.

Differentiation 162

Differentiation Software Review United States Demand 162

steveblank.com

JULY 8, 2011

But I definitely have to do it somewhere, at least once. No-brainer for B2B companies but also for B2C companies (making special advertising deals for example) Reply steveblank , on June 8, 2011 at 9:05 am said: Martin, Any suggestions? Doing so would extend your posts’ comments sections while adding little value.

Software Review 110

Software Review Startup Silicon Valley Analytics 110