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But if your B2B ecommerce site differs on any of those elements—high prices, large quantities, or a need to serve B2C and B2B buyers—things change. What works with the average B2C consumer won’t always work with B2B ecommerce buyers. A more complex salescycle. B2B salescycles can last for months, even more than a year.
Client education is central to marketing messaging, too, especially for sellers with long salescycles. Focus offline conversations on high-value points of differentiation. The same is true in marketing, especially for companies with long salescycles. Their sales page speaks directly to practitioners.
Last week, in part one of the B2B versus B2C series, I explained there are several reasons as to why entrepreneurs should venture into “B2B” (“Business to Business”) service based companies as opposed to any form of “B2C” (“Business to Consumer”) company, “B2B” product-oriented company or strictly a web-based B2B firm.
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