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But if your B2B ecommerce site differs on any of those elements—high prices, large quantities, or a need to serve B2C and B2B buyers—things change. What works with the average B2C consumer won’t always work with B2B ecommerce buyers. A more complex salescycle. B2B salescycles can last for months, even more than a year.
To have the future we wanted, we needed to shift away from monetizing our open-data community and toward enterprise sales. It wasn’t quite a flip from B2C to B2B, but it was close. You might think a Google Images search would return a good representation of a demand funnel for you to steal borrow. Conclusion.
Some of the same underlying principles apply, but because of the inherent differences in buying decisions and salescycles, pulling B2C optimization practices straight from the book might be a bad idea. There are a few things that make optimizing for B2B a different beast: The salescycle is usually longer.
There are a few reasons as to why entrepreneurs should venture into “B2B” (“Business to Business”) service based companies as opposed to any form of “B2C” (“Business to Consumer”) company, “B2B” product-oriented company or strictly a web-based B2B firm. What Is “B2C&# ?
Considering the breadth of online platforms and opportunity (search, social media, video, content marketing, etc), it’s difficult for advertisers to keep up (and keep track) with digital progress. Internal linking helps improve search engine optimization as well as user experience. Make Automation Customized. Link Architecture.
Nothing fancy here – it’s common knowledge that search engines look more favorably on a website with a “natural&# link profile, part of which involves receiving links organically over time rather than receiving a zillion of them on a single day. But I didn’t limit that comment to B2C software.
Sometimes your product or offer is so new that there’s no search demand out there for you to easily harvest. This means you have to generate awareness and demand yourself, before you get that sale. LinkedIn (not great for B2C). Search almost always takes the cake when there’s already demand. Track Sales Wisely.
It works both in a B2B and B2C context, as some studies show that 44% of online consumers say that having questions answered by a live person while in the middle of an online purchase is one of the most important features a Web site can offer. The length of a salescycle varies between products and some times can be excruciatingly long.
A quick look around all the B2C startups shows that, although viral growth is often hoped for, in reality it is extremely rare. In particular, the best practices include using Inbound Marketing to build traffic, instead of paying for traffic with search ads. For example: Create demo videos that answer every likely sales question.
I’ve seen online B2C startups use Dave McClure’s Startup Metrics for Pirates as a starting point for measuring what marketing is doing. of Opportunities – An opportunity is a lead that is now being actively managed by a sales person and is moving along the pipeline toward either a closed sale or a loss.
In my case (LucidEra -- a SaaS analytics provider focusing on sales, marketing, and financial analytics), weve found that success requires not only building some best practices for analytics into our solution, but also coming up with a repeatable and scalable way to show the customer how to use the analytics and how to interpret the results.
On the other hand, if you sold something like gifts for geeks, the salescycle would be shorter, and the bulk of your emotion and “personality” could be communicated visually through bold images and nifty font choices. Emotional Design Influences Sales. Overall, the campaign would involve a lot of text. image source.
Search dropdown. Jakub Linowski: Searching for Repeating Conversion Patterns: What Can Multiple Tests Tell Us? Bill Leake: Optimizing for the “Considered Purchase”: What Changes if You’re B2B or Expensive / Long SalesCycleB2C? Longer decision cycle. Start typing a search term. Show progress.
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