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How to Calculate & Maintain a Healthy Customer Acquisition Cost (CAC)

ConversionXL

They used a simple exit-intent survey widget from Hotjar to ask visitors why they were about to leave the page: Visitors gave answers such as: “I don’t know how this will help me with my career?” Note that B2C organizations tend to have higher churn than B2B businesses. For example, HubSpot Academy wanted to increase its sign-up rate.

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Clubhouse put a big bullseye on social audio

VC Cafe

Space – offers a widget that enables users to host live audio-only chat directly on their website. The app offers users to record short voice memos (‘beans’) to be shared with friends and family who can also comment in voice. Similar to Saga , a family-focused audio social network.

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B2B Websites: 10 Best Practices for UX and Design

ConversionXL

This post applies Jakob Nielson’s 10 Usability Heuristics to B2B websites that focus on lead generation (as well as “high consideration” B2C sites that lack any transactional functionality). That’s an important distinction. Usability heuristics are “best practices” for user interface design.

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10 Best Practices for Better B2B Website Experience

ConversionXL

Here are some ideas about of how you can apply 10 Jakob Nielsen Usability Heuristics to lead generation websites in the B2B or high consideration B2C realm, where there isn’t necessarily any transactional functionality, e.g. e-commerce, user registrations, etc. That’s an important distinction. Image Credit.

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Software Eating Industries

Mucker Lab

Instead of aiming for hundreds of millions of dollars in software licensing revenue – they want to conquer existing industries and aim for tens of billions of dollars in widget revenues. Not content to simply sell incumbents software, these companies merge domain expertise with software native DNA to attack incumbent head on.

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How to Come Up with More Winning Tests Using Data

ConversionXL

B2B and B2C. In a nutshell, we can learn: what people are doing, the impact and performance of every feature, widget, page, where the site is leaking money, … but we won’t know why. This is where we’ve found a page, widget or process that’s just not working well but we don’t see a clear single solution. Hypothesize.

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See-Think-Do: A Content, Marketing, Measurement Business Framework

Occam's Razor

They've also built a widget (only for Android for now) where you can see a Value of the Day on your home screen. You are B2C or B2Q or Non-profit or an Adult-oriented business. So, if you download the mobile app created as a result of these efforts, how big of a problem is it solving for Walmart? Everything you might expect.

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