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Can You Really Overhaul A Nation’s Customer Service Culture?

YoungUpstarts

So one of the nation’s largest hospitality companies, LUX* Resorts (at the time named Naiade Resorts), decided to take on a gargantuan task — to contribute to the national culture with a powerful dose of uplifting service. In recent years, though, it has struggled to compete for the reduced number of tourists coming out of Europe.

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Episode 80: Pivoting to Profitability with Jenny Blake

Mike Michalowicz

Jenny is the author of the forthcoming book, Pivot: Turn What’s Working for You Into What’s Next (Portfolio/Penguin, 2016), and Life After College (Running Press, 2011), which is based on her blog of the same name. Today you can find her at JennyBlake.me where she explores systems at the intersection of mind, body and business. Show Links.

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Episode 87: Profit First in Style with Caitlin Podaras

Mike Michalowicz

In her free time she enjoys hanging out with her fiancé, her friends and her 10 pound chiweenie dog named Peyton, who is also the Chief Companion Officer of Style For Today. Mike Michalowicz will be speaking at Scaling New Heights 2016 ( #SNH16 ) at the BEAUTIFUL Atlantis on Paradise Island in the Bahamas! Show Links. May 22-25, 3016.

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5/25-NYC – Investing in Intellectual Capital: Patents, Trademarks, Domain Names, Litigation, Government Rights, and other Intangible Assets

David Teten

I’m excited about the program below on “Investing in Intellectual Capital: Intellectual Capital: Patents, Trademarks, Domain Names, Litigation, Government Rights, and other Intangible Assets” Click here to make a reservation. Cost: $15 Members; $40 Non-members & Guests; please register by 3:00pm on May 24th.

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