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Can You Really Overhaul A Nation’s Customer Service Culture?

YoungUpstarts

In a harsh global economy, great service is the price of admission. And if you’re a leader at global enterprise, no doubt you’ve gained more than a few gray hairs worrying about it. Before the global recession, Mauritius was a popular vacation destination for Europeans. Singapore Airlines had to compete globally from day one.

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5/25-NYC – Investing in Intellectual Capital: Patents, Trademarks, Domain Names, Litigation, Government Rights, and other Intangible Assets

David Teten

Joe Chernesky, Vice President and General Manager of Global Licensing Sales, Intellectual Ventures. Jake Geleerd, President and Chief Operating Officer, Ocean Tomo, LLC. He is a graduate of the University of Illinois and was a golf instructor at Club Med in Mexico and the Bahamas. Jake Geleerd, President, Ocean Tomo (Moderator).

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