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Customer Development in Japan: a History Lesson

Steve Blank

The book has been shepherded and edited by a great Japanese VC at Mitsui Sumitomo Insurance Venture Capital, Takashi Tsutsumi, with help from Masato Iino. I asked Tsutsumi-san to write a guest post for my blog to describe his experience with Customer Development in Japan. But customers didn’t agree. The Crater in my rookie days.

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6 Key Principles For Inducing Customers To Buy Today

Startup Professionals Musings

Many entrepreneurs think that adapting to the new technologies, like smart phones and Internet commerce, are the key to attracting new customers. In fact, businesses need to adapt even more completely to the changes in the buying and social behavior of consumers. The future of your business these days depends on it.

Customer 306
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Why Startups Need a Well Articulated Strategy (And How to Think About Yours)

Both Sides of the Table

I recommend you read Fred Wilson’s recent blog post about the need for a well articulated business strategy before pushing a particular business model. He then brought her to board meetings so nobody could accuse him of not having a business model. My take on his argument is this: 1.

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When Hell Froze Over – in the Harvard Business Review

Steve Blank

In my 21 years as an entrepreneur, I would come up for air once a month to religiously read the Harvard Business Review. It was not only my secret weapon in thinking about new startup strategies, it also gave me a view of the management issues my customers were dealing with. I learned about Michael Porter s’s five forces.

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Why Founders Should Know How to Code

Steve Blank

Book of Five Rings. I was driving home from the BIO conference in San Diego last month and had lots of time for a phone call with Dave, an ex student and now a founder who wanted to update me on his Customer Discovery progress. Customer Discovery. “ By knowing things that exist, you can know that which does not exist.”.

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5 Ways Writing a Book Will Kick-Start Business Growth

Startup Professionals Musings

What every entrepreneur needs more than anything else, after they have built an innovative new product or service, is visibility, credibility, and trust by customers, potential employees, and future business partners. Key value elements of a good book include the following: Publishing a book defines you as an influencer and authority.

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Announcing a Deal I’ve Wanted to Talk About for a Year

Both Sides of the Table

He had an idea for a startup that would help consumers better book service jobs and would take on Service Magic, which he believed had a business model that could be disrupted. We like that it is 1000x better than having to call restaurants on the phone, be put on hold or call during normal business hours to book appointments.