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Why Misunderstanding Startup Metrics Can Cost You Your Business

Both Sides of the Table

There has been a lot of public debate over the past several weeks about whether it’s a good thing to be “gross margin positive” or not and commentary always reminds me that some people at startups don’t quite understand financial metrics or even how to think about which ones are healthy. Gross margin positive !=

Metrics 150
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[Review] Social Marketology

YoungUpstarts

Unfortunately, many books, articles, blogs and podcasts on social media focus too heavily on the “feel good” factor of success stories. Providing a methodical framework covering strategy, organisation, execution and measurement, the book provides a step by step process to managing the social media marketing function.

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Lessons Learned: Using AdWords to assess demand for your new.

Startup Lessons Learned

Dont worry about selecting particularly good keywords, if youre new to SEM. SEM only gets at one segment of users, and for a brand new product, you presumably need some skill at marketing in general and adsense in particular to get any useful info. Just put in your credit card. Just load them all in and choose a low cost-per-click.

Demand 167
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Lessons Learned: The lean startup

Startup Lessons Learned

I am heavily indebted to earlier theorists, and highly recommend the books Lean Thinking and Lean Software Development. Startup Visa update ► February (5) Kiwi lean startup + Australia next Why diversity matters (the meritocracy business) Beware of Vanity Metrics (for Harvard Business Rev.

Lean 168
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Growth Marketing: The Skills and Frameworks You Need

ConversionXL

They work to improve top-of-funnel metrics like brand awareness and identify opportunities to improve customer activation, retention, and referral efforts. If your campaign works and your brand awareness metrics improve, you win. Then, compare any change in the awareness metrics you’re measuring in that region with other markets.

Framework 102
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Lessons Learned: Customer Development Engineering

Startup Lessons Learned

Startup Visa update ► February (5) Kiwi lean startup + Australia next Why diversity matters (the meritocracy business) Beware of Vanity Metrics (for Harvard Business Rev. Ive been talking to the folks at [a very good VC firm] about helping them with a new venture. Startup Lessons Learned - the Conference (April 23.

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6 Customer Journey Mapping Examples: How UX Pros Do It

ConversionXL

The first authors to write about Customer Journey Mapping were Chip Bell and Ron Zemke, in their 1989 book called “Service Wisdom.” ” I had the pleasure of speaking to Dr. Chip about customer journey and innovative service metrics. ” They referred to the concept as “cycle of service mapping.” IdeaRocket.

Customer 130