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[Review] The Social Customer

YoungUpstarts

Covering a wide range of topics on social Customer Relationship Management (CRM), this ambitious book spans a wide spectrum of social business topics. From the Use Cases, the book proposes that a Social CRM methodology could be adopted. S = Strategy, the stuff that the book teaches. m = Measurement, a necessary evil.

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9 Women Can’t Make a Baby in a Month

Both Sides of the Table

You hire people too fast, you over build your products, you try to force market adoption and you do PR blitzes before your product is really ready for prime time. And they seem to have been going really slow in building out the team and you certainly don’t see a ton of too-early PR blitzes from them. And let’s be clear.

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[Review] The Good Fail

YoungUpstarts

The introspective book is Latman’s side of the story as to how and why Microworkz failed. And the book does makes extremely absorbing reading. He’s lost 11 jobs in 12 months, been sued by the attorney general of the state of Washington , and his name and reputation dragged in the mud.

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Cracking The Code: BlablaCar - Travel Revolution

Cracking the Code

Cracking The Code. Thoughts from a Venture Capitalist on Software, Software-as-a-Service (SaaS), Cloud Computing, Internet and more. This trend, described by Rachel Botsman in her book "The Rise of Collaborative Consumption" is growing as people becomes more and more inclined to use things rather than to own things.

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[Review] The Social Customer

YoungUpstarts

Covering a wide range of topics on social Customer Relationship Management (CRM), this ambitious book spans a wide spectrum of social business topics. Metz provides a good definition in his book as follows: “The customer owns the conversation now, so companies need to change the way they do business. Defining Social CRM.

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Twitter Link Roundup #42 – Small Business, Social Media, Design, Copywriting, Marketing And More

crowdSPRING Blog

Book Review: Delivering Happiness by @Zappos CEO Tony Hsieh – [link]. Book Review: Delivering Happiness by @Zappos CEO Tony Hsieh – [link]. Book Review: Delivering Happiness by @Zappos CEO Tony Hsieh – [link]. The Principles Of Cross-Browser CSS Coding – [link].

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10 lessons I learned by taking the entrepreneurial Red Pill

The Next Web

I couldn’t write a single line of code, and I didn’t have any clue how to start a business. Luckily for me, I found some books that enlightened my path. For me, these books were great guides. They told me it was impossible to pick up coding. Any investor who knew anything about books, didn’t invest. Learn to code.