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Lessons Learned by Eric Ries Sunday, September 7, 2008 CustomerDevelopment Engineering Yesterday, I had the opportunity to guest lecture again in Steve Blank s entrepreneurship class at the Berkeley-Columbia executive MBA program. Its a nice complement on the product engineering side to his customerdevelopment methodology.
Today Silicon Valley, New York and Boston, are magnets for entrepreneurs in the U.S. Or is it something about those locations (network effect, risk capital, nurturing network) that makes entrepreneurs in other parts of the country start small businesses or even spend their lives in a 9 to 5 job? Entrepreneurs are born not made.
Boston is a great place to start and build a company. However, Boston is a transient town, especially for the student population that refreshes a large number each year. This guide is designed to help you hit the ground running and is a starting point for your entrepreneurial journey in Boston. The Grand-daddy. The Grand-daddy.
The application of agile development methodologies which dramatically reduce waste and unlock creativity in product development. See CustomerDevelopment Engineering for my first stab at articulating the theory involved) Ferocious customer-centric rapid iteration, as exemplified by the CustomerDevelopment process.
Venture Capital used to be a tight club clustered around formal firms located in Silicon Valley, Boston, and New York. Incubators and accelerators like Y-Combinator have institutionalized experiential training in best practices (product/market fit, pivots, agile development, etc.); This is ironically part of the problem.
They typically met once or twice in person with the team, help them network outside the building, answer emails, provide critiques, etc. I also teach a less intense introduction class for engineers called the Spirit of Entrepreneurship and the CustomerDevelopment Class at Berkeley which I’ll describe in a future post.)
For example, I’ve talked often about our belief that an instant messaging add-on product would allow IMVU to take advantage of a network effects strategy. Unfortunately, customers hated that initial product. Unfortunately, when we realized the product design was not what customers wanted, we had to pivot to a new product.
But the early customers all compared it to MySpace. This was 2004, and we had never even heard of MySpace, let alone had any understanding of social networking. It required hearing customers say it over and over again for us to take a serious look, and eventually to realize that social networking was core to our business.
I went to excellent public schools (so-called science magnets) that had computer classes, which meant they had networked computers that I could use. If we network them together, theyll answer each others questions and collaborate on projects we can hardly imagine. But I was also very lucky. Theyll take it from there.
And they expose the startups to a vast network of mentors, none of whom get paid for their involvement. And do your customerdevelopment. The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup? They dont invest a lot of money; just enough to keep them going through the summer.
Lessons Learned by Eric Ries Monday, October 6, 2008 When NOT to listen to your users; when NOT to rely on split-tests There are three legs to the lean startup concept: agile product development , low-cost (fast to market) platforms , and rapid-iteration customerdevelopment. How did they do it? By listening to their users.
When it becomes possible to build products "live" with customers, the cycle time changes and design becomes a much more dynamic process. We still struggle to create Firm software that is defect-free, and it still requires customer insight (and maybe some customerdevelopment) to discover what will Delight.
Processes that, in the Industrial Age, were tightly scripted, with predictable outcomes, must in the Networked World, become adaptable, contextual, and focus on getting measurable (often surprising!) The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup? Thanks for the post, Eric.
I was constantly coming up with arguments to save it: that we couldnt be sure that the feature wouldnt be useful later, that maybe some customers liked it even though most didnt, that it wasnt consistent with our company values to become a proprietary IM network. No departments The Five Whys for Startups (for Harvard Business R.
From my side, i network with many startups all the time, and i am constantly trying to persuade them to adopt the new age mindset, but its often no easy task. The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup? No departments The Five Whys for Startups (for Harvard Business R.
All the usual ideas are good ones: I support inviting more women to speak at conferences , the creation of women-centric networking events like Women 2.0 All the usual ideas are good ones: I support inviting more women to speak at conferences , the creation of women-centric networking events like Women 2.0 Amazon PostRank
For companies in the early-adopter phase, you can play "the earlyvangelist game" whenever a customer turns out to be too mainstream for your product. Pick a similar product that they do use, and ask them "who was the first person you know who started using [social networking, mobile phones, plasma TV, instant messaging.]? So why you?
And in some markets its decisive, because of well-known network effects (as happened with Microsoft, eBay, and many others). But if your product category doesnt have strong network effects, word of mouth alone is not usually enough to fend off a competitor who also has a quality product. So what model will prevail on the iPhone?
I’ve previously documented that early-on in IMVU’s life, we made the mistake of building an IM add-on product instead of a standalone network. We would bring customers in for a usability test, and ask them to use the IM add-on functionality. (For and for which customer? and for which customer?
Summary: I’ve lived in Silicon Valley for 35 years, I’ve taught in entrepreneurial clusters in New York, Boston, Helsinki, Santiago Chile, St. Science research infrastructure: National Key Laboratories Program, and the MOST program for the construction of research facilities, R&D databases, and a scientific research network.
When I entered the company, I realized that there were no process and I quickly applied what I know about agile software development. My responsibility at the time I joined the company was to develop a product that is to be deployed on a social network (hint hint, FB). I am basically a one-man shop. Amazon PostRank
Im going to be speaking on June 3rd at an event sponsored by the Technology Entrepreneurs Exchange (TeXchange), "the premier networking organization in Texas for business executives and entrepreneurs to meet, exchange ideas and share experiences." The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup?
This is true of most web application servers, caches like memcached, and all of the network infrastructure that connects them. The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup? Data storage is becoming a specialized function, delegated most often to relational databases. Amazon PostRank
These individuals, possessing talent, experience or real-world networks, will continue to function as ‘virtual gatekeepers’ in the next-generation media industry. The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup? Though technology tools and Web 2.0 ideas (e.g.
I started my last company with 100% off-shore resources because I could never have completed CustomerDevelopment at a reasonable cost of money or regulatory burden had I employed US Citizens. The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup? Amazon PostRank
I would go to networking events and everybody had like a sappy smile on their face and all the stories I was hearing was how much funding everybody had raised and how great everything was and how they had free lunch and all that stuff. Filed under: CustomerDevelopment. I was unsuccessful, so I felt like I failed my team.
Summary: I’ve lived in Silicon Valley for 35 years, I’ve taught in entrepreneurial clusters in New York, Boston, Helsinki, Santiago Chile, St. Science research infrastructure: National Key Laboratories Program, and the MOST program for the construction of research facilities, R&D databases, and a scientific research network.
Great thanks to my coauthors on the research, Adham AbdelFattah (CEO of CircleVibe and consultant on leave from McKinsey & Company in NY); Koen Bremer (consultant with the Boston Consulting Group in Amsterdam, Holland); and Gyorgy Buslig (consultant with McKinsey & Co. in Budapest, Hungary.)
High-profile startup Friendster had first-mover advantage in the social networking space, but created openings for competitors when it could not scale to meet demand. High-profile startup Friendster had first-mover advantage in the social networking space, but created openings for competitors when it could not scale to meet demand.
For network-effects businesses, like Skype , just being on the network is enough to create value. The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup? No departments The Five Whys for Startups (for Harvard Business R. Take a look and let me know what you think. Amazon PostRank
Recently, hes been engaged in a customer validation exercise around a new concept for a political action-oriented social network. Recently, hes been engaged in a customer validation exercise around a new concept for a political action-oriented social network. When that concept didnt pan out, he decided to pivot.
I would go to networking events and everybody had like a sappy smile on their face and all the stories I was hearing was how much funding everybody had raised and how great everything was and how they had free lunch and all that stuff. Filed under: CustomerDevelopment. I was unsuccessful, so I felt like I failed my team.
A lot of engagement problems are caused by the customer completely forgetting about the provider of the service. Facebook , LinkedIn , and other successful social networks have elevated this technique to a high art. The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup?
This model has not translated well to the world of social networking, because customers of social networks engage sites in a different way than customers of search engines. Social network page views are much more likely to be internally focused; ads are more of a distraction.
The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup? Expo New York New York, NY Nov 19 The Lean Startup at MIT Boston, MA Nov 20 Lunch workshop at Dogpatch Labs Boston, MA Dec 17 Lean Startup Cohort program begins San Francisco, CA KISSmetrics KISSmetrics is loading. Amazon PostRank
By taking these guiding traditional principles and marrying them with the right online plan and cloud-based to platforms, you can quickly and easily deliver modern customer service that seamlessly integrates with social networks.
For example, if any of the mobile ad networks gets major traction, they may become a dominant way that people discover new apps. If the rating in the App Store is based on usage, I am sure those popular social networking applications are sure to be in the top and the hot seat always. The observation sounds strange. Amazon PostRank
Could we have built the first college-based social network five years before Facebook ? The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup? Unfortunately, we were fixated on "building a real business" and never noticed that maybe students would want to share their profiles with each other.
Kayak is great Boston-area success story. They’re deep into CustomerDevelopment ,” he said. While Google fights on the edges, Amazon is attacking their core - Chris Dixon , May 22, 2010 Google is fighting battles on almost every front: social networking, mobile operating systems, web browsers, office apps, and so on.
I hope people will use this to recruit and share jobs/candidates in their own networks, letting retweets etc. The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup? July 31, 2009 2:25 PM Eric said. I actually think the broadcast element of it is the least useful part. carry the word out wider.
Not everything has to follow lean startup and customerdevelopment principles, and I write that as a devoted practitioner of both. It would be far more useful to discover how Apple really does develop their innovative products it rather than assume that they follow the principles that you and I espouse. Amazon PostRank
What those sites have in common (despite their very different audiences) is that something is causing their customers to become addicted to their product, and so no matter how they acquire a new customer, they tend to keep them. The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup?
Each has its own iterative process: customerdevelopment and agile development respectively. Ive spoken in some detail about a specific pivot that we went through at IMVU , when we decided to abandon the instant messaging add-on concept, and switch to a standalone instant messaging network. Amazon PostRank
I also have to include this caveat: we werent purely a software company - we built telecom network devices, hw and sw. The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup? Software Eng. here who spent a couple years in Eng. then five years in Product Mgt. Amazon PostRank
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