Steve Blank

NOVEMBER 30, 2009

Customer Development is all about gathering a list of what features customers want by talking to them, surveying them, or running “focus groups.” Gathering feature requests from customers is not what marketing should be doing in a startup. And it’s certainly not Customer Development.

Customer Development 287

Customer Development Developer Customer Silicon Valley 287

Steve Blank

OCTOBER 25, 2010

It’s the combination of Business Model Design and Customer Development. Business Model Design. Today every business organization from startup to large company uses the words “business model.” More importantly they showed how any company’s business model could be defined in 9 boxes.

Customer Development 332

Customer Development Business Model Developer Customer 332

Steve Blank

NOVEMBER 15, 2010

In previous posts I’ve talked about what the combination of Business Model Design, Customer Development and Agile Methodologies mean to startups and intrapreneurs in large companies; it’s the beginning of entrepreneurship as a science with its own rules and methodologies. Teaching In the Big Apple.

Customer Development 278

Customer Development Business Model Developer Design 278

ConversionXL

SEPTEMBER 6, 2013

This is a customer development problem. By the end of this article, you should have a better understanding of how to develop new products or tweak your existing offerings by working with existing or prospective customers to incorporate their feedback to create viable solutions to their problems, and clearly communicate their value.

Customer Development 126

Customer Development Conversion Developer Customer 126

Steve Blank

APRIL 16, 2013

For decades this revered business magazine described management techniques that were developed in and were for large corporations – offering more efficient and creative ways to execute existing business models. The Four Steps drew the distinction that “startups are not smaller versions of large companies.”

Technical Review 331

Technical Review Lean Venture Capital Customer Development 331

Steve Blank

OCTOBER 24, 2014

It has three parts: a business model canvas to frame hypotheses, customer development to get out of the building to test those hypotheses and agile engineering to build minimum viable products. Teaches you how to use Customer Development to test it. Integration with Customer Development and Lean Startup.

Business Model 335

Business Model Design Customer Development Lean 335

Steve Blank

OCTOBER 30, 2012

The class teaches founders how to dramatically reduce their failure rate through the combination of business model design, customer development and agile development using the Startup Owners Manual. And you’ll learn about how to build a minimal viable product to get feedback early and often from customers.

Startup 335

Startup Lean Incubator Business Model 335

Steve Blank

SEPTEMBER 22, 2011

As part of our Lean LaunchPad classes at Stanford, Berkeley, Columbia and for the National Science Foundation, students build a startup in 8 weeks using Business Model Design + Customer Development. Read Business Model Generation pages 1-72, and The Four Steps to the Epiphany Chapter 3. Lessons Learned.

Lean 334

Lean Web Coder Business Model 334

Steve Blank

SEPTEMBER 3, 2014

Customer Discovery. As the farm fields flew by on the interstate I listened as Dave described how he translated his vision into a series of hypotheses and mapped them onto a business model canvas. Speed keeps cash burn rate down while allowing you to converge on a repeatable and scalable business model.

Cofounder 336

Cofounder Founder Technical Cofounder Coder 336

Steve Blank

SEPTEMBER 16, 2014

Surprisingly if you’ve filled out the business model canvas you already know who you need. I was having breakfast with Radhika, an ex-grad student of mine who wanted to share her Customer Discovery progress for her consumer hardware startup. Filed under: Customer Development. Customer Development'

Cofounder 335

Cofounder Founder Intellectual Property Business Model 335

Steve Blank

MARCH 12, 2014

Therefore we needed them to think and learn about two parts of a startup; 1) ideation - how to create new ideas and 2) customer development – how do they test the validity of their idea (is it the right product, customer, channel, pricing, etc.). Hawken students practicing Customer Discovery in a mall.

Lean 335

Lean Customer Development Startup Silicon Valley 335

Steve Blank

APRIL 16, 2013

For decades this revered business magazine described management techniques that were developed in and were for large corporations – offering more efficient and creative ways to execute existing business models. The Four Steps drew the distinction that “startups are not smaller versions of large companies.”

Technical Review 223

Technical Review Lean Venture Capital Customer Development 223

Steve Blank

MARCH 29, 2012

When Bob Dorf and I wrote the Startup Owners Manual we listed a series of Customer Development principles. for A Repeatable and Scalable Business Model. Pair Customer Development with Agile Development. Failure is an Integral Part of the Search for the Business Model.

Customer Development 331

Customer Development Developer Customer Cofounder 331

Steve Blank

SEPTEMBER 5, 2013

Over the last three years our Lean LaunchPad / NSF Innovation Corps classes have been teaching hundreds of entrepreneurial teams a year how to build their startups by getting out of the building and testing their hypotheses behind their business model. Filed under: Customer Development , Lean LaunchPad , Teaching.

Lean 322

Lean Customer Development Sales Cycle Business Model 322

Steve Blank

SEPTEMBER 5, 2018

First Movers” didn’t understand customer problems or the product features that solved those problems (what we now call product-market fit). To be fair, in the 20 th century, there really wasn’t a model for how to build startups other than write plan, raise money, and execute – the bubble was this method, on steroids.

Lean 335

Lean Burn Rate Startup IPO 335

conversionxl.com

SEPTEMBER 10, 2013

It’s Not a Conversion Problem, It’s a Customer Development Problem. This is a customer development problem. So What is Customer Development? The core idea behind customer development is that the assumptions you make about a target market are only guesses. sustainable business.

Customer Development 60

Customer Development Conversion Developer Customer 60

Steve Blank

JANUARY 22, 2014

Success depends on finding startups that have identified acute customer pains in large markets where conditions are ripe for a new entrant. Few entrepreneurs find this scalable and repeatable business model because it’s not easy. The cloud , open-source development tools and web 2.0 Valley-sized VC funds don’t work.

Early Stage 295

Early Stage Silicon Valley Oregon Technical Review 295

Steve Blank

MARCH 8, 2011

It was designed to bring together many of the new approaches to building a successful startup – customer development, agile development, business model generation and pivots. Get Out of the Building and test the Business Model. This post is part one. to get hard-earned information.

Lean 307

Lean Business Model Customer Development Guinea 307

Steve Blank

FEBRUARY 16, 2012

Alexander Osterwalder and I spent last week in Salt Lake City, Utah as judges at the 2 nd Annual International Business Model Competition , hosted by Professor Nathan Furr , and his team at the BYU Center for Entrepreneurship. Tools to help them manage the search for a repeatable and scalable business model.

Business Model 270

Business Model Customer Development Utah Business Plan 270

Steve Blank

JUNE 26, 2014

We’re changing the order in which we teach the business model canvas and customer development to better-fit therapeutics, diagnostics and medical devices. The Lean LaunchPad class uses the three “ Lean Startup ” principles: Alexander Osterwalders “ business model canvas ” to frame hypotheses.

Intellectual Property 290

Intellectual Property Lean IP Open Source 290

SoCal CTO

OCTOBER 6, 2011

Vision Synching in a Lean Startup The Fallacy of Customer Development Entrepreneurs, Lower Investors’ Risk by Validating your Start-up Company’s Business Proposition Lessons Learned: What is customer development? billion dollar mistake. billion dollar mistake.

Customer 227

Customer Fractional CTO Viral Lean 227

Steve Blank

JANUARY 30, 2013

Entrenched Innovation Model Issues : Qualcomm’s existing innovation model – wireless products were created in the R&D lab and then handed over to existing business units for commercialization – was wildly successful in the existing wireless and mobile space. Venture Fest was not integral to their success.

Programming 273

Programming Technical Review Incubator Intellectual Property 273

Steve Blank

MAY 6, 2015

Luckily Alexander Osterwalder’s business model canvas presents a visual overview of the nine components of a business on one page. They are: value proposition, product/service the company offers (along with its benefits to customers). customer segments, such as users and payers or moms or teens. Testing Hypotheses.

Lean 120

Lean Agile Business Model Customer Development 120

Steve Blank

SEPTEMBER 1, 2021

Try innovating inside a large company where 99% of the company is executing the current business model, while you’re trying to figure out and build what comes next. And they also recognize that simply exploiting their existing assets, capabilities, and business models is insufficient for long-term survival.

Incubator 419

Incubator Lean Agile Business Model 419

Steve Blank

JANUARY 6, 2021

No Business Plan Survives First Contact With Customers. The Business Model. An introduction to The Business Model Canvas. How to Get, Keep and Grow Customers ? How to Get Out of the Building and Test the Business Model. What is Customer Development.

Lean 367

Lean Customer Development Business Model Video 367

Steve Blank

NOVEMBER 4, 2013

The teams present what they learned talking to 10-15 customer/week, and get comments, suggestions and critiques from their teaching team. We’ve recorded these panels for each part of the business model canvas. It turns out that for commercialization, the business model (Customers, Channel, Revenue Model, etc.)

Lean 266

Lean Customer Business Model Customer Development 266

Steve Blank

DECEMBER 20, 2011

We taught them the business model / customer development / agile development solution stack. This methodology forces rapid hypothesis testing and Customer Development by getting out of the building while building the product. Come up with a business model canvas for their startup.

Incubator 310

Incubator Government Silicon Valley Lean 310

Steve Blank

DECEMBER 10, 2014

Over 44 classes have embedded the business model canvas and/or Customer Discovery including a year-long course taken by every single one of its bioengineering majors. We didn’t know it at the time, but with that investment we had paid for front-row VIP seats to witness the origins of Customer Development and the Lean Startup.

Maryland 280

Maryland Lean DC Virginia 280

Steve Blank

FEBRUARY 6, 2014

Before students are admitted, they formed teams, applied as a team with a business model canvas , had homework and were expected to be presenting their business model canvas hypotheses on day one of the class. Filed under: Customer Development , Lean LaunchPad , Teaching. It washes out the others.

Lean 286

Lean Customer Development Business Model Email 286

Steve Blank

MAY 17, 2010

At best I think business plan competitions are a waste of time. Business Plan Versus Business Models. Where did the idea that startups write business plans come from? A simple way to think about it is that in a startup no business plan survives first contact with customers. What did you build/do?

Business Plan 320

Business Plan Business Model Customer Development Deal Flow 320

Steve Blank

MARCH 4, 2010

One of the principles of Customer Development is to get out of the building and understand the smallest feature-set customers will pay for in the first release.). Soon you have a ten page feature list just to sell ten customers. Most customers will not want a product with a minimal feature set. Lessons Learned.

Customer Development 313

Customer Development Business Model Developer Search 313

Steve Blank

SEPTEMBER 5, 2023

In the early stages of a startup your hypotheses about all the parts of your business model are your profound beliefs. Here’s how I learned why they were critical to successful customer development. Start with those around product/market fit – who are your customers and what features do they want?

Business Model 352

Business Model Product Development Early Stage Customer Development 352

Steve Blank

AUGUST 29, 2011

Filed under: Big Companies versus Startups: Durant versus Sloan , Business Model versus Business Plan , Customer Development , Market Types. The last time I wrote about Max I said, “I can’t wait to see what Max does by the time he’s 21.&# Turns out his birthday is in a week, September 7th. Happy birthday Max.

Software Review 300

Software Review Early Stage Technical Review Startup 300

Steve Blank

APRIL 29, 2010

I’ve been teaching Customer Development at U.C. Berkeley’s Haas Business School since the fall of 2004 and in a joint MBA with Columbia since 2005. Back in 2004, Jerry Engel the head of the Entreprenuership program at Haas Business School at U.C. A lot has happened since I first authored and taught the class. Four Steps.

Customer Development 244

Customer Development Lean Developer Customer 244

Steve Blank

JUNE 23, 2020

The pandemic has upended the business models of most startups and existing companies. As the economy reopens companies are finding that customers may have disappeared or that their spending behavior has changed. Suppliers are going out of business or requiring cash-up-front terms. Here’s how.

Customer 436

Customer Marketing Customer Development Lean 436

Steve Blank

MARCH 3, 2015

It taught lean theory ( business model design , customer development and agile engineering) and practice. Now, 4 years after I arrived at BerkeleyHaas, we don’t teach business plan writing in any of our entrepreneurship classes or in any of our dozens of programs and competitions. Berkeley-wide.

Business Plan 120

Business Plan Silicon Valley Saudi Arabia Lean 120

Steve Blank

JUNE 26, 2015

The first, the notion of the “ ambidextrous organization ” from O’Reilly and Tushman , posits that companies that want to do continuous innovation need to execute their core business model while innovating in parallel. Horizon 1 activities support existing business models. Horizon 1 is the company’s core business.

Lean 120

Lean Management Business Model Incubator 120