Steve Blank

SEPTEMBER 10, 2009

In future posts I’ll describe how Eric Ries and the Lean Startup concept provided the equivalent model for product development activities inside the building and neatly integrates customer and agile development. As a result, the standard product development model is not only useless, it is dangerous.

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Customer Development Developer Customer Silicon Valley 221

Steve Blank

FEBRUARY 23, 2009

This product development diagram had become part of the DNA of Silicon Valley. That’s in stark contrast to the traditional Product Development Model where it’s expected a customer is already there and waiting and it’s simply a matter of [.] familiar with Customer Development you should be.

Product Development 161

Product Development Developer Silicon Valley Product 161

Steve Blank

FEBRUARY 23, 2009

I was between my 7th and 8th and final startup; licking my wounds from Rocket Science, the company I had cratered as my first and last attempt as a startup CEO. We’ve managed startups like this forever; there is no other way to manage them.”

Silicon Valley 132

Silicon Valley RSS Venture Capital Customer Development 132

Steve Blank

SEPTEMBER 24, 2009

New strategic direction in companies with loyal customers have different consequences then when you had no customers Acquiring new customers are a lot more expensive that converting existing ones.

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Customer Silicon Valley RSS California 217

Steve Blank

AUGUST 31, 2009

After 20 years of working in startups, I decided to take a step back and look at the product development model I had been following and see why it usually failed to provide useful guidance in activities outside the building – sales, marketing and business development. So what’s wrong the product development model?

Customer Development 245

Customer Development Developer Customer Silicon Valley 245

Steve Blank

JUNE 25, 2009

They couldn’t keep up with the fast product development times that were enabled by using standard microprocessors. So their management teams were insisting that they OEM (buy from someone else) these products. The answer depends on your answer to two questions: which step in the Customer Development process are you on?

Technology 145

Technology Silicon Valley Fractional VPE Part-Time VPE 145

Steve Blank

AUGUST 24, 2009

The quintessential California couple, they stood out in our crowd as the engineer (in his late 20′s, respected by his peers and the customer) had hair down to his shoulders, sharply contrasting with the military crewcuts of the customers and most of the other contractors.

Silicon Valley 213

Silicon Valley PR Technical Review RSS 213

Steve Blank

MAY 28, 2009

Market Risk vs. Invention Risk - Click to Enlarge For companies building web-based products, product development may be difficult, but with enough time and iteration engineering will eventually converge on a solution and ship a functional product - i t’s engineering, not invention.

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Vertical Silicon Valley Marketing Customer 165

Both Sides of the Table

NOVEMBER 1, 2009

I know that this all seems obvious now with the movements started by Steven Blank ( Four Steps of Epiphany ) with the whole Customer Development processes / Lean Startup movements also popularized by people like Eric Ries. They taped people using existing products. Back then it seemed foreign. But they went one step further.

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Customer Technical Review Software Review Mexico 280

Steve Blank

JULY 30, 2009

And other startups are in a New Market — creating a market from scratch (like Apple with the iPhone, or iPod/iTunes.) (“Market Type&# radically changes how you sell and market at each step in Customer Development. It’s one of the subtle distinctions that at times gets lost in the process.

Silicon Valley 144

Silicon Valley RSS California Customer Development 144

Steve Blank

MAY 7, 2009

My two cents is that a business plan is the single place to collect your thinking about about your: business model, distribution channel, demand creation plan, financial assumptions, and customer and product development plan. If you’re text averse like i am, try to diagram these key items and then write-up the diagrams.

Business Plan 158

Business Plan Silicon Valley RSS Venture Capital 158

Steve Blank

MAY 18, 2009

Next, you have to deal with the daily crisis of product development and acquiring early customers. And here’s where life gets really interesting, as the reality of product development and customer input collide, the facts change so rapidly that the original well-thought-out business plan becomes irrelevant.

Founder 312

Founder Silicon Valley RSS China 312

Steve Blank

AUGUST 27, 2009

This series of posts is a brief explanation of how we’ve evolved from Product Development to Customer Development to the Lean Startup. The Product Development Diagram Emerging early in the twentieth century, this product-centric model described a process that evolved in manufacturing industries.

Silicon Valley 271

Silicon Valley Product Startup RSS 271

Steve Blank

JUNE 8, 2009

In the last three posts, we drew the relationship of market risk and invention risk with vertical markets and pointed out verticals where customer development would be useful. In contrast to simply executing your business plan, the Customer Development process is built on low-cost and continuous learning and iterating.

Vertical 126

Vertical Silicon Valley RSS Marketing 126

Steve Blank

SEPTEMBER 28, 2009

Unintended Lessons « Steve Blank steveblank.com/2009/09/28/unintended-lessons – view page – cached + Customer Development Manifesto: The Path of Warriors and Winners (part 5) + Can You Trust Any VC’s Under 40?

North Carolina 163

North Carolina Silicon Valley RSS Connecticut 163

Steve Blank

FEBRUARY 23, 2009

Eighty some pages later I realized that a) I had some great war stories as a good marketeer and failed CEO, b) I’d have to pay my wife and kids to read them, c) the three of them were probably the entire total available market, and d) when I looked at what I had done and what other entrepreneurs had done at their startups, that there was a pattern.

Redemption 132

Redemption Silicon Valley RSS California 132

SoCal CTO

DECEMBER 1, 2010

The Ultimate Combination of Startup Business Development Methods - ArcticStartup , November 16, 2010 I've been a huge fan of Steven Blank's Customer Development methodology for a long time. Meet the New Enterprise Customer, He’s a Lot Like the Old Enterprise Customer - Ben's Blog , November 15, 2010 Meet the new boss.

Technical Review 175

Technical Review Technology Product CTO Hire 175

ConversionXL

FEBRUARY 9, 2016

October 2012 – Erin Turner and Gagan Biyani host the first Growth Hackers Conference in Menlo Park, California. On Sean’s GrowthHackers.com , categories include… So, essentially everything from customer development and onboarding to persuasion and social marketing fall under the umbrella of growth hacking.

Retention 48

Retention Metrics Acquisition Conversion 48

Steve Blank

FEBRUARY 23, 2009

Through trial and error, hiring and firing, successful startups all invented a parallel process to product development. In particular, the winners invent and live by a process of customer learning and discovery. It’s a process that doesn’t exist in large companies with existing customers and markets.

Silicon Valley 134

Silicon Valley RSS Venture Capital California 134

Steve Blank

OCTOBER 1, 2009

Durant Versus Sloan – Part 1 « Steve Blank steveblank.com/2009/10/01/durant-versus-sloan-part-1 – view page – cached + Customer Development Manifesto: The Path of Warriors and Winners (part 5) + Can You Trust Any VC’s Under 40?

Silicon Valley 182

Silicon Valley United States RSS Customer Development 182

Steve Blank

MAY 4, 2009

In an early stage startup, instead of sales being up front, the point departments are likely to be product development and customer development. Later on in this same company’s life, sales will become the pointy end and product development moves to a supporting role. Who’s on the Sharp End?

Silicon Valley 132

Silicon Valley RSS Non-Compete California 132

Startup Lessons Learned

SEPTEMBER 8, 2009

I started my last company with 100% off-shore resources because I could never have completed Customer Development at a reasonable cost of money or regulatory burden had I employed US Citizens. Truth be told, we've got defense contractors here just like California does too. September 9, 2009 12:36 AM Richard Tibbetts said.

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DC Washington San Francisco SBIR 90

Startup Lessons Learned

DECEMBER 30, 2008

It ended with a large layoff and a transfer of jobs from NY to California and Bangalore. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? In the end, the team that he put together was severely dysfunctional and worked much worse than the one he inherited. The moral of the story?

San Francisco 83

San Francisco Lean Continuous Deployment DC 83

Startup Lessons Learned

NOVEMBER 11, 2008

Silicon Valley’s development is intimately entwined with the long history of industrialization and innovation in the larger San Francisco Bay Area. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? What is customer development?

Silicon Valley 68

Silicon Valley San Francisco Lean Continuous Deployment 68

Steve Blank

MAY 9, 2017

I lived through the time when working in my first job in Ann Arbor Michigan we had to get out a map to find out that San Jose was not only in Puerto Rico but there was a city with that same name in California. The second thing that’s changed is that we’re now Compressing the Product Development Cycle.

Restful 247

Restful Silicon Valley San Jose Puerto Rico 247

www.vccafe.com

MARCH 11, 2013

Steve Blank on Lean Customer Development. Great for visualizing work of product development. California Israel Chamber of Commerce. Customer Development. Read post Why Learning should be your top 2013 new year’s resolution  for a full list. Codeacademy. Lean Methodology Sources. Steve Blank.

Software Review 53

Software Review Technical Review Israel Startup 53

steveblank.com

JULY 8, 2011

AgileZen – project management visually see and interact with your work Kanbanery – Simple online team or personal kanban board LeanKit Kanban – Great for visualizing work of product development Kanban Pad – “Nice and lean” and free online Kanban tool Banana Scrum – A tool simple as Scrum itself.

Software Review 110

Software Review Startup Silicon Valley Analytics 110