Steve Blank

AUGUST 18, 2010

Andrew read the Four Steps to the Epiphany , tracked me down at California Coastal Commission hearing in Santa Barbara, and had me meeting with him in a stairwell during a break in my day-long meeting. Here’s his story of when Customer Development failed. So how did Customer Development fail us?

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Customer Development Developer Customer California 231

Steve Blank

JULY 30, 2009

And other startups are in a New Market — creating a market from scratch (like Apple with the iPhone, or iPod/iTunes.) (“Market Type&# radically changes how you sell and market at each step in Customer Development. It’s one of the subtle distinctions that at times gets lost in the process.

Silicon Valley 146

Silicon Valley RSS California Customer Development 146

Steve Blank

MAY 7, 2009

My two cents is that a business plan is the single place to collect your thinking about about your: business model, distribution channel, demand creation plan, financial assumptions, and customer and product development plan. If you’re text averse like i am, try to diagram these key items and then write-up the diagrams.

Business Plan 160

Business Plan Silicon Valley RSS Venture Capital 160

Steve Blank

MAY 9, 2017

I lived through the time when working in my first job in Ann Arbor Michigan we had to get out a map to find out that San Jose was not only in Puerto Rico but there was a city with that same name in California. The second thing that’s changed is that we’re now Compressing the Product Development Cycle.

Restful 249

Restful Silicon Valley San Jose Puerto Rico 249

Steve Blank

FEBRUARY 23, 2009

This product development diagram had become part of the DNA of Silicon Valley. That’s in stark contrast to the traditional Product Development Model where it’s expected a customer is already there and waiting and it’s simply a matter of [.] familiar with Customer Development you should be.

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Product Development Developer Silicon Valley Product 163

Startup Lessons Learned

SEPTEMBER 8, 2009

I started my last company with 100% off-shore resources because I could never have completed Customer Development at a reasonable cost of money or regulatory burden had I employed US Citizens. Truth be told, we've got defense contractors here just like California does too. September 9, 2009 12:36 AM Richard Tibbetts said.

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DC Washington San Francisco SBIR 90

Steve Blank

NOVEMBER 5, 2009

Chasing funding versus chasing customers and a repeatable and scalable business model, is one reason startups fail. Product Development – Getting Funded as The Goal In a traditional product development model, entrepreneurs come up with an idea or concept, write a business plan and try to get funding to bring that idea to fruition.

Customer Development 270

Customer Development Developer Customer Silicon Valley 270

Steve Blank

JUNE 8, 2009

In the last three posts, we drew the relationship of market risk and invention risk with vertical markets and pointed out verticals where customer development would be useful. In contrast to simply executing your business plan, the Customer Development process is built on low-cost and continuous learning and iterating.

Vertical 126

Vertical Silicon Valley RSS Marketing 126

Steve Blank

FEBRUARY 23, 2009

Eighty some pages later I realized that a) I had some great war stories as a good marketeer and failed CEO, b) I’d have to pay my wife and kids to read them, c) the three of them were probably the entire total available market, and d) when I looked at what I had done and what other entrepreneurs had done at their startups, that there was a pattern.

Redemption 133

Redemption Silicon Valley RSS California 133

Startup Lessons Learned

DECEMBER 30, 2008

It ended with a large layoff and a transfer of jobs from NY to California and Bangalore. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? In the end, the team that he put together was severely dysfunctional and worked much worse than the one he inherited. The moral of the story?

San Francisco 83

San Francisco Lean Continuous Deployment DC 83

Steve Blank

AUGUST 31, 2009

After 20 years of working in startups, I decided to take a step back and look at the product development model I had been following and see why it usually failed to provide useful guidance in activities outside the building – sales, marketing and business development. So what’s wrong the product development model?

Customer Development 245

Customer Development Developer Customer Silicon Valley 245

ConversionXL

FEBRUARY 9, 2016

October 2012 – Erin Turner and Gagan Biyani host the first Growth Hackers Conference in Menlo Park, California. On Sean’s GrowthHackers.com , categories include… So, essentially everything from customer development and onboarding to persuasion and social marketing fall under the umbrella of growth hacking.

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Retention Metrics Acquisition Conversion 48

Steve Blank

SEPTEMBER 7, 2009

Finally, I’ll write about how Eric Ries and the Lean Startup concept provided the equivalent model for product development activities inside the building and neatly integrates customer and agile development. Part 4 of the Customer Development Manifesto to follow.

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Customer Development Developer Customer Silicon Valley 233

Steve Blank

MAY 18, 2009

Next, you have to deal with the daily crisis of product development and acquiring early customers. And here’s where life gets really interesting, as the reality of product development and customer input collide, the facts change so rapidly that the original well-thought-out business plan becomes irrelevant.

Founder 312

Founder Silicon Valley RSS China 312

Steve Blank

SEPTEMBER 24, 2009

New strategic direction in companies with loyal customers have different consequences then when you had no customers Acquiring new customers are a lot more expensive that converting existing ones.

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Customer Silicon Valley RSS California 218

Startup Lessons Learned

NOVEMBER 11, 2008

Silicon Valley’s development is intimately entwined with the long history of industrialization and innovation in the larger San Francisco Bay Area. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? What is customer development?

Silicon Valley 68

Silicon Valley San Francisco Lean Continuous Deployment 68

Steve Blank

AUGUST 24, 2009

The quintessential California couple, they stood out in our crowd as the engineer (in his late 20′s, respected by his peers and the customer) had hair down to his shoulders, sharply contrasting with the military crewcuts of the customers and most of the other contractors.

Silicon Valley 215

Silicon Valley PR Technical Review RSS 215

SoCal CTO

DECEMBER 1, 2010

The Ultimate Combination of Startup Business Development Methods - ArcticStartup , November 16, 2010 I've been a huge fan of Steven Blank's Customer Development methodology for a long time. Meet the New Enterprise Customer, He’s a Lot Like the Old Enterprise Customer - Ben's Blog , November 15, 2010 Meet the new boss.

Technical Review 175

Technical Review Technology Product CTO Hire 175

Steve Blank

SEPTEMBER 10, 2009

In future posts I’ll describe how Eric Ries and the Lean Startup concept provided the equivalent model for product development activities inside the building and neatly integrates customer and agile development. As a result, the standard product development model is not only useless, it is dangerous.

Customer Development 222

Customer Development Developer Customer Silicon Valley 222

Steve Blank

SEPTEMBER 3, 2009

This post describes how the traditional product development model distorts startup sales, marketing and business development. The meaning of alpha test , beta test, and first customer ship are pretty obvious to most engineers. Here’s what the product development diagram looks like from a sales perspective.

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Customer Development Developer Silicon Valley Customer 229

Steve Blank

AUGUST 27, 2009

This series of posts is a brief explanation of how we’ve evolved from Product Development to Customer Development to the Lean Startup. The Product Development Diagram Emerging early in the twentieth century, this product-centric model described a process that evolved in manufacturing industries.

Silicon Valley 271

Silicon Valley Product Startup RSS 271

Steve Blank

FEBRUARY 23, 2009

Through trial and error, hiring and firing, successful startups all invented a parallel process to product development. In particular, the winners invent and live by a process of customer learning and discovery. It’s a process that doesn’t exist in large companies with existing customers and markets.

Silicon Valley 135

Silicon Valley RSS Venture Capital California 135

Steve Blank

SEPTEMBER 28, 2009

Unintended Lessons « Steve Blank steveblank.com/2009/09/28/unintended-lessons – view page – cached + Customer Development Manifesto: The Path of Warriors and Winners (part 5) + Can You Trust Any VC’s Under 40?

North Carolina 165

North Carolina Silicon Valley RSS Connecticut 165

Steve Blank

MAY 4, 2009

In an early stage startup, instead of sales being up front, the point departments are likely to be product development and customer development. Later on in this same company’s life, sales will become the pointy end and product development moves to a supporting role. Who’s on the Sharp End?

Silicon Valley 133

Silicon Valley RSS Non-Compete California 133

Steve Blank

OCTOBER 1, 2009

Durant Versus Sloan – Part 1 « Steve Blank steveblank.com/2009/10/01/durant-versus-sloan-part-1 – view page – cached + Customer Development Manifesto: The Path of Warriors and Winners (part 5) + Can You Trust Any VC’s Under 40?

Silicon Valley 184

Silicon Valley United States RSS Customer Development 184

www.vccafe.com

MARCH 11, 2013

Steve Blank on Lean Customer Development. Great for visualizing work of product development. California Israel Chamber of Commerce. Customer Development. Read post Why Learning should be your top 2013 new year’s resolution  for a full list. Codeacademy. Lean Methodology Sources. Steve Blank.

Software Review 53

Software Review Technical Review Israel Startup 53

steveblank.com

JULY 8, 2011

AgileZen – project management visually see and interact with your work Kanbanery – Simple online team or personal kanban board LeanKit Kanban – Great for visualizing work of product development Kanban Pad – “Nice and lean” and free online Kanban tool Banana Scrum – A tool simple as Scrum itself.

Software Review 110

Software Review Startup Silicon Valley Analytics 110