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Customer Development is Not a Focus Group

Steve Blank

Customer Development is all about gathering a list of what features customers want by talking to them, surveying them, or running “focus groups.” Do you understand you are doubling the amount of work you are going to make for generations of software engineers? And it’s certainly not Customer Development.

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Massacre at IBM

Steve Blank

Long before there was the Lean Startup, Business Model Canvas or Customer Development there was a guy in Santa Barbara California who had already figured it out. I want to tell you a story about how a team pivoted and succeeded by synchronizing product and customer development. Filed under: Customer Development.

San Jose 261
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SuperMac War Story 10: The Video Spigot « Steve Blank

Steve Blank

Unintended Consequences – Video Editing As these boards are flying out the door, one of the software engineers at SuperMac got to thinking about what did you do with video once you did get it into a computer – so he wrote the first Quicktime-based video editor which we called ReelTime. Adobe renamed ReelTime to Adobe Premiere.

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Out of the Ashes - Something Isn't Quite Right

Steve Blank

I’m a software engineer by trade, so I’m always interested in some better way to do things, whether they are in software or in business processes or organizations. Yet when I talked to my venture capital friends, they said, “Well, that’s just how startups work. Would you mind sharing them?

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Ardent 2: Get Out of My Building

Steve Blank

For this startup we had assembled some of the best and brightest hardware and software engineers in the computer industry. Customer development isn’t just for [.] Reply Customer Development Oriented Lead Developer for Start-up – EventSession , on November 9, 2009 at 4:27 pm Said: [.]