Up and Running

AUGUST 21, 2014

What a lot of companies or startups don’t realize is when you put up forecast together, it’s difficult if you’re a startup. I talked a little bit about what you’re going to actually think about: top referrers, unique visitors, keywords, pay-per-click campaigns, calls to action.

Metrics 84

Metrics Startup Churn Rate Forecast 84

Up and Running

OCTOBER 7, 2019

Customer churn rate: shows the percentage of customers lost in a given period (e.g., Revenue growth rate: measures the month-over-month percentage increase in revenue and is the most common and important metric for startups. canceling their subscriptions or not making a repeat purchase.). Employee KPIs.

Founder 71

Founder Retention Metrics Technical Review 71

ConversionXL

OCTOBER 30, 2019

The goal at this stage is to re-engage and reactivate those who are demonstrating at-risk behavior patterns or who have completely churned. Metric examples: Customer save rate; Customer churn rate; Re-engagement rate. When you start considering LTV forecasting, segmentation, cohorts , etc.,

Retention 101

Retention Metrics Churn Rate Acquisition 101

Up and Running

JULY 27, 2016

I’ve talked before about the metrics you need to know and track when you are running a subscription business, but there are really only three things you can do to move the needle of growth: reduce cancellations (churn rate), increase average revenue per user (ARPU), and increase the number of people who signup. Reduce churn.

Revenue 60

Revenue Churn Rate Metrics Analytics 60

ConversionXL

OCTOBER 30, 2019

The goal at this stage is to re-engage and reactivate those who are demonstrating at-risk behavior patterns or who have completely churned. Metric examples: Customer save rate; Customer churn rate; Re-engagement rate. When you start considering LTV forecasting, segmentation, cohorts , etc.,

Retention 48

Retention Metrics Churn Rate Acquisition 48