Social Customer Service Metrics: 3 Case Studies
Duct Tape Marketing
NOVEMBER 19, 2015
The sheer volume of conversation going on allows businesses to analyze metrics and adjust customer service and marketing based on the numbers (i.e. Online Marketing Specialist, Kenneth Westling, identifies three facets of the Five Guys social media campaign that contribute to its success: Prioritizing customer service.
28 
Let's personalize your content