Campaign, Cost and Mauritius

Search:

DAY

WEEK

MONTH

YEAR

Select your country:
Sign up | Log in

Campaign

Cost

Mauritius

Can You Really Overhaul A Nation’s Customer Service Culture?

YoungUpstarts

OCTOBER 11, 2012

If you’ve never heard of Mauritius, take note. Before the global recession, Mauritius was a popular vacation destination for Europeans. The nation and the people of Mauritius needed to set themselves apart, to express their service brand and culture to the rest of the world. Because Singapore had blazed the trail before them.

Mauritius

Mauritius Singapore Customer Seychelles

The 4-Star Turnaround: How A Struggling Island Airline Revolutionized Service

YoungUpstarts

FEBRUARY 19, 2015

One recent success story is Air Mauritius, a national airline for the island nation Mauritius, located in the Indian Ocean. Not only did Air Mauritius improve its Skytrax rating from the merely average 3 stars to the far more prestigious 4 stars, it realized an $8 million profit. Colleagues are customers too. Big mistake.

Mauritius

Mauritius Singapore United States Employee

StartUpRoar

Can You Really Overhaul A Nation’s Customer Service Culture?

The 4-Star Turnaround: How A Struggling Island Airline Revolutionized Service

Stay Connected