Social Customer Service Metrics: 3 Case Studies
Duct Tape Marketing
NOVEMBER 19, 2015
Social Customer Service Metrics: 3 Case Studies written by Guest Post read more at Duct Tape Marketing. Well, now 90% of customers are influenced by online reviews. And we all know some customers can be finicky, their opinions arbitrary and skewed. photo credit: Flickr. How has marketing changed thanks to social media?
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