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Can You Really Overhaul A Nation’s Customer Service Culture?

YoungUpstarts

But the competition in global tourism is intense, with the Maldives, Seychelles, Bali, Phuket, Jamaica, Bahamas, and many other locations offering sun and sandy beaches. It’s not a campaign slogan that gets splashed across the wall. Competing against the world’s major airlines, the one place they could differentiate was service.

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