Remove Channel Remove Churn Rate Remove Finance
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One of the Biggest Mistakes Enterprise Startups Make

Both Sides of the Table

The more your product is integrated with other systems the lower your churn rate will be. Professional services + systems integration = lower churn. Channel Partners Not Yet Formed. I wrote about that extensively in “ the fallacy of channel partners.” That it is non-dilutive financing?

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Getting Back Your Series A Mojo

Both Sides of the Table

Seth responded to an entrepreneur’s request for financing and the entrepreneur wrote back a nastygram. But even if a VC is nasty a rant email back isn’t the right way to channel your frustration. Your churn rates are too high. Nothing good ever comes from that – even if you are right.

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Why Misunderstanding Startup Metrics Can Cost You Your Business

Both Sides of the Table

The key to being able to run a business that isn’t yet profitable (on operating margin) is availability of capital to finance losses and preferably at a cost that isn’t too punitive to the founders and employees. Sustaining short-term losses is all predicated on ability to finance the losses through venture capital or other means.

Metrics 150
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Startup Benchmarks

VC Cafe

One question that keeps coming up when speaking with early stage entrepreneurs when it comes to funding, is what metrics the company needs to hit to raise seed/series A/B etc: What’s a good conversion rate? Is my churn rate below the category average? What should our MRR growth be?

B2C 141
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Leading Indicators of Customer Churn, And What to Do About It

ConversionXL

We’ll focus on voluntary churn, because voluntary churn has actionable prevention steps by SaaS providers, while involuntary churn is mostly unavoidable, like when a user has to stop SaaS subscription services due to death, relocation, etc. If you’re unsure, you can learn how to calculate your churn rate here.

Customer 110
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Digital Analytics Simplified: The Beginner’s Guide

ConversionXL

It involves collecting and measuring data from interactions with your website, ecommerce store, social media channels, and mobile apps to make decisions based on audience or user behavior. For example, which channels drive the most traffic to your product page? The number of visitors from different places on the web (e.g.,

Analytics 106
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Cracking The Code: The Bessemer 10 laws of SaaS - Fall 2008.

Cracking the Code

This is misleading because in a recurring revenue model, Customer A is much more valuable to the business (assuming typical churn rates) as they will likely generate $360,000 of revenue for the business with renewals over that same three year period. Philippe Botteri. Bessemer SaaS Law #3. Philippe Botteri. Bessemer SaaS Law #5.