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CustomerDevelopment We were starting Epiphany, my last company. I was out and about in Silicon Valley doing what I would now call Customer Discovery trying to understand how marketing departments in large corporations worked. This is more challengine than it appears, and method of insulation is supporting varied input channels.
But Apple had planned to announce and demo QuickTime without a way to get video into the Mac. Something Profound Engineering gave us a demo of the prototype board and software and asked, “Do you guys think we can sell a few of these boards?” We must have made them play the demo twenty times. My first IPO at Convergent.
And along with that first customer hypothesis I had the brilliant hypothesis that my channel partner should be Onyx. Do you have it your demo room showing it to potential customers?” Filed under: CustomerDevelopment , E.piphany , Marketing. So I called on my friends at Onyx and got on a plane to Seattle.
If you’ve read any of my previous posts, you know I believe that: a product is just a part of a startup, but understanding customers, channel, pricing, – the business model – is what turns a product into a business. Demo Days Versus Lesson Learned Presentations. Demo of final MVP. Pivot stories.
In a nutshell: Acquisition - Get people to hear about your product from press, blogs and social channels. CustomerDevelopment Labs recently shared a great experiment on using mTurk to interview 100 customers in 4 hours for less than $200. Growth Hacking for Startups by Mattan Griffel. Quora – Growth Hacks.
Investors sitting through Incubator or Accelerator demo days have three metrics to judge fledgling startups – 1) great looking product demos, 2) compelling PowerPoint slides, and 3) a world-class team. Teams use the Lean Startup toolkit: the Business Model Canvas + CustomerDevelopment process + Agile Engineering.
The key principles of customerdevelopment are: There are no facts inside the building so get the heck outside. You can test your hypotheses with a series of experiments with potential customers. Rather than doing every demo of your MVP live, consider 1) recording it 2) highlighting the key points. Lessons Learned.
If you’ve read any of my previous posts, you know I believe that: 1) a product is just a part of a startup, but understanding customers, channel, pricing, etc. are what make it a business, 2) business plans are fine for large companies where there is an existing market, existing product and existing customers.
So without further delay: Large Tech Meetups: Web Innovators Group : Quarterly Demo-Style meetup in Cambridge draws over 1000 members of the startup community each time. Lean Startup Circle Boston – Meetup dedicated to the lean startup and customerdevelopment methodology. Barrington Coffee – Fort Point Channel.
Week 3 of the class and our teams in our Stanford Lean LaunchPad class were hard at work using CustomerDevelopment to get out of the classroom and test the first key hypotheses of their business model: The Value Proposition. Next week each team test their Customer Segment hypotheses (who are their customers/users/decision makers, etc.)
Their sales had given them some real data on three potential distribution channels: direct to consumer, brick and mortar retail, retailers. But they had minimal understanding of their target customer segment(s), and in the relentlessly direct nature of the class, we let them know it. Filed under: CustomerDevelopment , Teaching.
There are many channels that can produce your first early customers and contacts, but the one I see most often is cold email. If they have a demo or a trial, you should pursue it and see what you think. Is it your primary marketing channel?” More often, you are faced with chasing an opportunity starting from zero.
Minimal viable products are being demo’d to sponsors and sponsors are reacting to what the teams are learning. In companies this would be product line extensions, more efficient supply chain, new distribution channels. Now with over 750 interviews of beneficiaries (users, program managers, stakeholders, etc.) Hill in Virginia.
Now, with dozens of digital channels to consider, it’s hard to know exactly when and where someone encountered your brand. Maybe that’s changing wording on your social media’s homepage that makes it easier for customers to understand what you do. The customer journey is only going to get more complex.
And inviting to the booth/dinner/private demo. General Comments for both Awareness and Lead Generation Demo’s I don’t care how small the booth or trade show is, do a canned demo every 20 to 30 minutes regardless of whether anyone is at your booth or not. Demo’s are the heart of the booth. One of them is a loser.
For example, our goal could be: Create demand for our products and drive it into our sales channel. Create awareness of our company and brand for potential customers. Filed under: CustomerDevelopment , Marketing. A communications strategy answers the question, “Why are we doing these activities?”
The class was unique in that it was 1) team-based, 2) experiential, 3) lean-driven (hypothesis testing/business model/customerdevelopment/agile engineering). When we started this class, the concept of Lean (business models, customerdevelopment, agile, pivots, mvp’s) was new to everyone. Class Velocity/Depth.
Part 4: This Will Save us Years – Customer Discovery in Medical Devices. Part 5: Value proposition and customer segments in Life Sciences. Part 6: Distribution channels in Life Sciences. Part 8: When Customers Make You Smarter – Customer Discovery in Digital Health. Part 7: Revenue Streams in Life Sciences.
In today’s language of CustomerDevelopment , RIM positioned the Blackberry as a segment of an existing market – pager users who needed two-way communication. After a demo, if you knew what a VCR was you knew what a TiVo was. Filed under: CustomerDevelopment , Market Types. You got it. Are you cheaper?
Business plans presume that building a startup is a series of predictable steps requiring execution of a plan which assumes a series of known facts: known customers, known features, known pricing, known distribution channel. The reality is that most business plans don’t survive first contact with customers. experiential.
This series of posts is a brief explanation of how we’ve evolved from Product Development to CustomerDevelopment to the Lean Startup. The Product Development Diagram Emerging early in the twentieth century, this product-centric model described a process that evolved in manufacturing industries.
As a formal method, the Lean Startup consists of three parts: The Business Model Canvas – to frame hypotheses, CustomerDevelopment – to test those hypotheses in front of customers, and Agile Engineering – to build Minimum Viable Products to maximize learning. Customer Segments is changed to Beneficiaries.
While finding product-market fit is important, getting the rest of the business model right is the difference between and a great demo and a great business. We did a lot of talking to customers, trying to understand who really had the need. That helped us develop a product. . What was the value proposition?
Q: “What will be your best channel for customer acquisition?&# 1) I do have a functional demo and FAQ at [link] !!! .&# The most clever thing you can possibly say to me is, “I don’t know.&# Q: “When will you have funding secured?&# A: “I don’t know, I’m targeting a six month schedule.&#
Steve Blank on Lean CustomerDevelopment. CustomerDevelopment. Demo Germany. Roku Channel Store. Read post Why Learning should be your top 2013 new year’s resolution  for a full list. Codeacademy. Lean Methodology Sources. Steve Blank. SW Courses. Part 1- Intro. Part 2- 3 tools for startups.
Build something then demo it to people. Will developers and designers provide services for a piece of the company? I just launched a small online retail business last week, and feel a bit lost about marketing ideas and how to get the most out of social media channels. How I can find the right investor (software)? A few nuggets.
Thus had to spend hard cash building a half way completed demo outsourced to India. Twitter is an excellent distribution channel for us. (B) Now, I know that I need to build all the demo of my product A.L.O.N.E. Anti Matter Dude you are so on the money. The project was so low cost they did not even want to bother with it.
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