The Startup Magazine

FEBRUARY 16, 2022

DataRails , the financial analysis and reporting software startup, has announced the hiring of David Rosenberg as the company’s new VP of customer success. In his 17-year career, Rosenberg has developed key insights into the minds of CFOs and FP&A teams, with strengths in both customer-facing leadership and data analytics itself.

Hiring 172

Hiring Software Review Customer Israel 172

Startup Professionals Musings

JUNE 5, 2019

Too many business owners still think of “ customer support ” as an after-sale process to rectify customer problems with completed transactions. With the advent of instant communication and social media, customer service starts at the first hint of interest by you, and never ends for repeat customers.

Customer 211

Customer Social Media Metrics Technical Review 211

Both Sides of the Table

JANUARY 6, 2014

The functions of an early-stage board are pretty obvious and well understood: Providing introductions to customers, biz dev partners, recruits, the press, other investors, etc. Offering a sparring-partner function on strategic decisions. how much energy to put into channel partners vs. direct sales. Mentorship.

Technical Review 325

Technical Review Early Stage Software Review Los Angeles 325

Both Sides of the Table

SEPTEMBER 17, 2013

Traditional video had very high costs of distribution due to limited time slots of broadcast TV (we only had enough spectrum to support 3-4 channels). The number of channels grew with cable & satellite TV but we still have limitations that makes distributing content high. Not so fast. MSN & AOL.

Video 339

Video Technical Review Distribution Aggregator 339

The Startup Magazine

MARCH 19, 2025

based digital marketing agency serving over 70,000 customers, offers relief through its integrated approach to online marketing. Our call volume has increased, and the number of leads leading to new customers has increased as well.” Hibu] has a different approach [and] listens to the customer and makes recommendations that fit.”

Rhode Island 88

Rhode Island Ohio Web Development Social Media 88

Startup Professionals Musings

OCTOBER 11, 2023

People respond to positives, such as new growth, versus problems implying costs and loss of customers. This also applies to key customers as well as strategic partners. Solicit partners with complementary strengths. This requires reframing problems to motivate creative thinking and finding new approaches.

Technical Review 277

Technical Review Partner Matching Channel 277

The Startup Magazine

DECEMBER 22, 2020

This means it empowers those dealing with your customers but are not a part of your team in the office. For instance, they are your vendor partners, franchisees, etc., that have all the business tools that they need to offer your customers a brand-connected experience. Customer relationship is boosted to a large extent.

Distribution 161

Distribution Customer Marketing Cloud 161

Startup Professionals Musings

OCTOBER 6, 2023

Others schedule exhaustive training sessions for everyone on the team, including showcase customers, to make sure that everyone paints a consistent picture. Due diligence always involves on-site visits, informal discussions with any or all members of the team, vendors, and good customers as well as bad. Traction in the marketplace.

Technical Review 296

Technical Review Due Diligence Term Sheet Bankruptcy 296

Startup Professionals Musings

MAY 26, 2023

Often, despite your passion and expectation, customers don’t immediately see the value and need that you see, and you have no idea why the initiative is stuck , and what could be the real customer issue or fix. Customers won’t buy what they can’t find or don’t understand. Customers need supporting approvals to fully benefit.

Product 354

Product Technical Review Artificial Inteligence Dividend 354

TechEmpower

JULY 31, 2023

How does it meet customers’ needs? One way to approach that last question is to use this simple model: Customer Acquisition Cost (CAC) How will your business reach prospects? Customer Lifetime Value (CLV) How much money will your business generate from each converted customer? Apply costs to each channel.

Metrics 260

Metrics Startup Retention Acquisition 260

Steve Blank

JUNE 27, 2017

If they select a business model that targets industry incumbents, they don’t have to worry about upsetting existing customers, partners or distribution channels. Existing companies also use network effects of monopolies/duopolies, distribution channel kickbacks, etc., to stifle competition.). What can a company do?

Startup 306

Startup New York City Valuation Distribution 306

Steve Blank

SEPTEMBER 5, 2018

Reading the NY Times article “ Jeffrey Katzenberg Raises $1 Billion for Short-Form Video Venture, ” I realized it was time for a new startup heuristic: the amount of customer discovery and product-market fit you need to find is inversely proportional to the amount and availability of risk capital. ” Fire, Ready, Aim.

Lean 335

Lean Burn Rate Startup IPO 335

Steve Blank

DECEMBER 9, 2013

I pointed out that the “data” you gather in 10 weeks (talking to 100+ customers, partners, payers, etc.,) Now that you’ve gotten to know your potential channel and customers, regardless of how much money you’re going to make, will you enjoy working with these customers for the next 3 or 4 years? It never goes well.

Cofounder 330

Cofounder Technical Cofounder Liquidity Event Lean 330

Steve Blank

APRIL 23, 2014

Companies manage these three types of innovation with an innovation portfolio – they build innovation internally, they buy it or they partner with resources outside their company. Corporate business development and strategic partner executives are flocking to Silicon Valley to find these five types of innovation.

Acquisition 334

Acquisition Intellectual Property Silicon Valley Startup 334

Both Sides of the Table

JANUARY 12, 2014

SEO / SEM are promotional techniques for marketing through the Google distribution channel, which have yielded huge benefits to many companies – Yelp being a prime example. That channel giveth and then taketh away so you had millions of users who had not grown accustomed to the feature set of Viddy and thus didn’t stick around.

SEM 379

SEM Viral Marketing Widget 379

Steve Blank

APRIL 5, 2017

I was having coffee with the CEO of a new startup, listening to her puzzle through how to communicate to potential customers. I reminded her that all the Lean tools she learned in class–Customer Discovery, business model and value proposition canvases– contained her answer. Painful and invaluable” was her reply. Here’s how.

Marketing 318

Marketing Audience Technical Review PR 318

Startup Professionals Musings

NOVEMBER 30, 2022

While these investors, and early customers, will always argue that they found you, I’m convinced that there is no substitute for aggressive networking on your part. Ability to relate aspirations to customer needs. You need to show insights to real customers and their needs, that get beyond your passions and projections.

Silicon Valley 284

Silicon Valley Technical Review Leadership Metrics 284

Startup Professionals Musings

MAY 4, 2022

Founders have to communicate their ideas and products to investors, business partners, and the rest of the team. Then, hopefully, come customers, distribution channels, and going public or merging with an attractive buy-out candidate.

Semantic 342

Semantic Technical Review Retention Distribution 342

The Startup Magazine

MARCH 9, 2025

Providing SEO services through a trusted white label partner builds client trust and retention. This strengthens customer relationships and drives long-term growth. These providers handle technical aspects, allowing businesses to focus on customer relationships and growth strategies.

SEO 88

SEO Search Engineer Retention 88

YoungUpstarts

MAY 21, 2020

by Nick Frandsen, co-founder and managing partner at Dovetail. Just because an idea is relevant for you, you may discover it is a super niche market and therefore will either require a dedicated marketing and promotion channel very specific to that audience or may not live up to the ‘unicorn’ expectations you were dreaming of.

Product 264

Product Cofounder Audience Product Development 264

View from Seed

SEPTEMBER 12, 2017

The old brands and distribution channels are dead or dying. But while that particular model has seen success, it certainly won’t be the only way that companies will be able to create greater personalization and serendipitous discovery for their customers. Most apparel purchases are now in some way influenced by the internet.

Internet 209

Internet eCommerce Bankruptcy Technical Review 209

ConversionXL

NOVEMBER 10, 2021

To steal customers away from competitors without throwing endless amounts of money at major advertising platforms, work smarter, not harder. Detail the customer demographics that purchase certain products or services. And while you can share content across your own social channels or in newsletters, promotion is handled by the source.

Advertising 131

Advertising Cost Customer PR 131

TechEmpower

NOVEMBER 13, 2023

So instead, we fill it with a completely custom blurb, written just for him: Hello! Every day, I channel my enthusiasm into creating exciting and engaging math lessons, leveraging my wealth of experience to motivate my students. Now that AI is here to help, every textbox is an opportunity to help a customer through the challenge.

Generative AI 297

Generative AI Artificial Inteligence Houston America 297

TechEmpower

JULY 24, 2023

Even when they have talked to multiple developers or development firms, we’re often the first to ask basic questions like “Who are your customers?” Who are the customers? Can you provide specific examples of different types of customers, what they need, and what the system will do for them? will you leverage?

Developer 520

Developer Technical Review CTO Hire Fractional CTO 520

The Startup Magazine

JULY 24, 2024

Partnering with reliable fulfillment services can significantly impact your bottom line by ensuring fast and reliable shipping. You can explore Amazon ecommerce fulfillment services to improve customer satisfaction and streamline operations. This network also simplifies returns, improving customer satisfaction.

Cost 167

Cost Technical Review Software Review Stock 167

Up and Running

FEBRUARY 18, 2021

But being able to monetize customers and acquire those customers at a low enough cost is quite another. Especially in the early stages of growth, standing up to competition means that your business also needs to minimize the cost of acquiring new customers. Partner program. Retargeting and remarketing.

Acquisition 127

Acquisition Cost Affiliate Customer 127

Startup Professionals Musings

FEBRUARY 8, 2023

Most business professionals I know have been conditioned to think of inflation as highly negative, driving up their costs, and reducing customer buying. I see it as an opportunity to find new ways to attract customers , make long-needed changes to improve productivity, and lower your own costs of doing business.

Technical Review 239

Technical Review Revenue Social Media Cost 239

The Startup Magazine

AUGUST 13, 2024

Exporting allows you to reach new customers, diversify your market, and enhance your brand’s reputation. Key components of an effective export plan include market analysis, target customers, competitive analysis, pricing strategy, and marketing plan. However, entering international markets comes with its own set of challenges.

Distribution 167

Distribution Technical Review PPC Channel 167

Startup Professionals Musings

OCTOBER 17, 2018

According to most investors I know, traction is some clear evidence that the “dogs are eating the dog food” – usually meaning that you have at least one customer paying full price for your solution. Another term often mentioned is “momentum,” or growing visibility and advocacy within your customer set.

Advisory Board 199

Advisory Board Technical Review Metrics Business Model 199

Startup Professionals Musings

NOVEMBER 17, 2021

The challenge is to increase response rates and propagate a single view of the customer, by integrating customer data from multiple Web and social media interactions. Then companies can determine promotional effectiveness by narrowly defined customer segments, by location, or by delivery channel. Movie recommendations.

Analytics 248

Analytics Retention Social Media Startup 248

The Startup Magazine

OCTOBER 15, 2020

Although it looks challenging to embrace, it is worth every effort invested in it, especially when you acquire the right knowledge and suitable partners. The customer and public relation matters to businesses. The worst nightmare can be exposing your customers to cybercrimes. Such are the right partners that your business needs.

Software Review 172

Software Review Security Technical Review Reputation 172

Duct Tape Marketing

NOVEMBER 15, 2023

With over a decade of experience in his toolkit, he specializes in helping clients build out cross-channel acquisition systems using a mix of owned, earned and paid tactics. 07:17] What is you cross-channel acquisition strategy? [11:13] 20:58] Are there any overlooked channels or platforms worth exploring? This is John Jantsch.

Channel 92

Channel Acquisition Framework B2B 92

YoungUpstarts

NOVEMBER 8, 2016

Tennis offered a way to channel some of my negative emotions, such as anger and frustration, into something positive. Gather feedback from your customers, and adjust your game plan accordingly. When you play with a partner, you must focus on playing your part while simultaneously supporting your teammate. Play as a Team.

Phoenix 256

Phoenix Los Angeles .Net Matching 256

Startup Professionals Musings

FEBRUARY 15, 2021

All this was done without damaging anyone’s credibility, or stealing customers. It’s very unusual for two competitors to have exactly the same strengths – in development, marketing, distribution, or customer support. Similar companies, even though competitors, usually face economies of scale and overlapping distribution channels.

Partner 434

Partner Non-disclosure Agreement Intellectual Property Non-Compete 434

The Startup Magazine

JUNE 5, 2024

Optimize Facility Operations Efficient facility operations are crucial for a successful self-storage business, directly influencing customer satisfaction and profitability. Leveraging data analytics provides operators with valuable insights into customer behavior, demand patterns, and occupancy rates.

Security 147

Security Technical Review Operations Revenue 147

YoungUpstarts

MAY 5, 2020

The opportunity here is in improving communication channels through the plethora of tools that technology and the internet offer. This will help you fill gaps within your operations that have been created either by losing employees or outsourced partners. and more companies are starting to feel it. You should take advantage of these.

Small Business 227

Small Business SBA Small Business Administration SEO 227

ConversionXL

OCTOBER 4, 2021

Email generates as much as $42 for every dollar spent , and is a top-three marketing channel for 87% of B2B and 76% of B2C marketers. In this post, you’ll learn how to overcome the challenges and reap the rewards to collect subscribers, users, and loyal customers. . Customer journeys are rarely linear. Consideration.

Email 136

Email Customer Marketing Software Review 136