Making Friends With Millennials: Evolving The Customer Service Story
YoungUpstarts
JANUARY 17, 2016
The millennials, aged between 18-35 years old, now make up more than 25% of Singapore’s current resident population, according to Singapore’s Department of Statistics. According to the Connected Life report by global research consultancy TNS Singapore, Singapore’s millennials spend an average of one day a week, or 3.4
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